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Added 8 mins ago
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Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
As the Manager, Systems Development – Salesforce, you will lead teams of IT professionals and provide expert IT solution delivery advice and direction to the organization, with a focus on…
Added 8 mins ago
SA
Manager, Diagnostic Imaging
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
…Department. This role is responsible for managing the department, its technical and support staff, providing leadership and oversight to ensure the safe and effective delivery of services.…
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1
Marketing Technology Lead Developer
1-800-GOT-JUNK?
Vancouver, BC · Toronto, ON
- Full-time
We are seeking a strategic, growth-minded Marketing Technology Lead Developer to own the technical direction and governance of our public-facing digital properties and integrated marketing…
Added 8 mins ago
Simulator Qualification Coordinator
FlightSafety International
Toronto, ON · Downsview, ON
Coordinate with MFTD and the Center Manager to resolve training conflicts caused by any condition of the Simulator(s) which had a negative impact on Qualification level.
Added 8 mins ago
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Shipping and Receiving Supervisor
AGI | Global Food Infrastructure
Lethbridge, AB · Nobleford, AB
- Full-time
The Shipping and Receiving Supervisor will be responsible for providing supervision, administration, and technical direction to the area team members. This position must ensure that work is…
Added 8 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
As a Conversion Optimization Manager, Growth, you’ll own the conversion rate optimization strategy for Lightspeed’s marketing websites, treating our digital experience as a product. You’ll…
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CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
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Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
Interview with the hiring manager (virtual or in person, TBD)
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Program Handover Manager
Bechtel Corporation
Toronto, ON
Works with the Program Technical Director, Program Assurance Manager, Program Integration Manager, and Program Testing and Commissioning Manager to implement and monitor technical progress…
Added 24 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Account Manager partners closely with Producers, Underwriters, Claims Specialists, Risk Consultants, and carrier partners to provide comprehensive insurance and risk management…
Added 24 mins ago
MANAGER
Boutique La Vie En Rose
Laval, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 24 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 24 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Drummondville, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 24 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 24 mins ago
MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 24 mins ago
Service Technician (PDL)
The Gear Centre Group
Edmonton, AB
Other assigned tasks and responsibilities as required by the Branch or Service Manager
Added 24 mins ago
IS
Ontario Land Surveyor
IBW Surveyors
Parry Sound, ON
- Full-time
Quoting, Project Manager mentorship and Business Development tasks.
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Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
Reporting to the VP Marketing, we are hiring a Product Marketing Manager to lead product marketing for our Nexus AI™ platform. You will translate complex clinical AI capabilities into…
Added 24 mins ago
CS
Bus Mechanic CUPE (1.0 Perm) Maple Creek Bus Garage #4143
Chinook School Division #211
Maple Creek, SK
- Full-time
…three references and any supporting documents to Shauna Lacher, Manager of Human Resources. For more information please contact Derek Larson, Shop Supervisor, 306-778-9200 ext.…
Added 24 mins ago
IS
Gestionnaire SST de chantier
InVision Staffing Services Inc.
Quebec, QC
- $75 to $95 CAD / hour
- Contract
InVision is a progressive and strategic recruitment firm focused on technical professions in engineering, information technology, and the skilled trades in Canada. We have a proven track…
Added 24 mins ago
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Senior IT Administrator (On-site, Contract)
REDLAB
Toronto, ON
- Full-time
Department: Technology Manager: Technical Director
Added 24 mins ago
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Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Interview with the hiring manager (virtual or in person, TBD)
Added 24 mins ago
RC
Permanent Itinerant Caretaker (1.0 FTE) Pembroke/Petawawa
Renfrew County Catholic District School Board
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- Full-time
Other duties as assigned by the Principal or Designate, Manager of Plant Services or Plant Services Officer(s).
Added 24 mins ago
2I
Sr. S4/HANA Basis Consultant
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Oshawa, ON
- Full-time
This position is responsible to partner with business, compliance, and technical teams to deliver secure access, maintain strong controls, and support audit-ready processes while enabling…
Added 24 mins ago
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- Full-time

Glenbow

Manager, Information Technology

Calgary, AB, Canada

Salary: $80,750 - $89,250 · Full-time

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Job details

Pay: Salary: $80,750 - $89,250
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Manager, Information Technology

Full-Time, Permanent Position

Salary: $80,750 - $89,250

Hiring Manager: VP Strategy & CFO

Closing Date: November 4, 2026

To apply, please submit your resume and cover letter to careers@glenbow.org.

Glenbow is an equal opportunity employer and values different perspectives, backgrounds, identities, and lived experiences. We are committed to building a diverse team and encourage candidates from underrepresented groups to apply. Should you have special accommodation needs, please let us know.

About Glenbow

Glenbow is an arts and culture museum undergoing a complete reimagining of what a museum can be. Every member of our team, regardless of job title, is focused on serving our community and reimagining the museum experience. Our team is passionate about making art accessible to everyone. We are dedicated community builders, working to shape the future of arts and culture in Calgary and beyond. Working at Glenbow also means being part of an organization that recognizes its role in reconciliation and is working toward building an equitable community.

The Opportunity

The Manager, Information Technology is responsible for the effective delivery and ongoing improvement of Glenbow’s technology services, ensuring secure, reliable, and responsive solutions that support business operations, enhance visitor experiences, and advance organizational priorities. Reporting to the Vice President, Strategy & Chief Financial Officer, the Manager, Information Technology leads the internal IT team and coordinates third-party-managed service providers to deliver technology support and maintain the organization’s technology environment. The role oversees IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and the implementation and maintenance of technology services. Working collaboratively across the organization, the Manager, Information Technology supports the effective use and adoption of technology, identifies opportunities to improve business processes, and coordinates technology projects and initiatives. The role ensures technology services and investments meet operational requirements, service standards, and organizational priorities.

Key Responsibilities

People Leadership

Provide leadership, supervision, coaching, and performance management for the internal IT team, fostering a collaborative, customer-focused, and accountable work environment.
Plan, prioritize, and coordinate IT departmental workloads, resources, and capacity to meet operational requirements, service commitments, and project priorities.
Manage recruitment, onboarding, professional development, and succession planning, fostering a culture of continuous learning, accountability, and professional growth.

Technology Leadership & Strategy

Develop and maintain IT operational plans and contribute to the development and implementation of technology roadmaps aligned with the organization’s priorities.
Establish and prioritize technology investments based on organizational needs, business value, risk, and available resources.
Advise senior leadership on technology risks, opportunities, emerging trends, and evolving technologies, including artificial intelligence, and recommend approaches that support the organization’s strategic priorities.

IT Service Delivery & Vendor Management

Manage the overall delivery and continuous improvement of IT services across the organization, ensuring reliable, responsive, and customer-focused service.
Manage relationships with managed IT service providers and vendor contract resources responsible for infrastructure operations, end-user support, and other technology services.
Monitor service desk performance, incident trends, and recurring issues to identify opportunities for improvement and enhance the user experience.
Lead the escalation, investigation, and resolution of complex operational issues affecting technology services, minimizing disruption to organizational operations.

Business Systems & Digital Solutions

Partner with business units to identify, evaluate, implement, and optimize enterprise technology solutions that improve business processes, operational effectiveness, and service delivery.
Oversee the organization's portfolio of enterprise applications, including finance, HR, ticketing, point-of-sale, collections management, collaboration, and other business systems, ensuring effective vendor support, system performance, security, and alignment with organizational needs.
Coordinate system enhancements, integrations, upgrades, and application lifecycle initiatives based on business needs, value, risk, and organizational priorities.
Ensure business requirements are effectively translated into scalable, user-focused technology solutions through collaboration with business stakeholders, vendors, and implementation partners.

Visitor-Facing Museum Technology

Coordinate the planning, implementation, integration, and ongoing support of visitor facing technologies, including ticketing, point-of-sale, exhibition technology, theatre and audiovisual systems, digital signage, public Wi-Fi, and event technology.
Partner with operational departments to ensure technology effectively supports exhibitions, public programming, facility rentals, events, and reopening readiness, while delivering an exceptional visitor experience.
Lead the technology planning and operational readiness for galleries, public spaces, learning environments, and special events, ensuring systems are reliable, secure, and fit for purpose.

Cybersecurity, Risk & Governance

Manage the implementation and ongoing monitoring of cybersecurity practices in collaboration with managed IT service providers and other technology partners.
Oversee identity and access management, security awareness, backup and recovery, vulnerability management, cybersecurity controls, and business continuity planning to protect organizational information and technology assets.
Lead the coordination of cybersecurity assessments, audits, incident response, risk remediation, and security improvement activities with internal stakeholders and external service providers.
Develop, maintain, and enforce IT policies, standards, governance frameworks, and compliance practices aligned with organizational requirements and applicable standards.

Technology Continuity & Lifecycle Management

Develop and maintain technology lifecycle plans for infrastructure, hardware, software, and enterprise applications, ensuring technology remains current, supported, secure, and aligned with organizational needs.
Lead IT business continuity, disaster recovery, and technology incident response planning, including testing and continuous improvement of recovery capabilities.
Assess and recommend operating and capital investments that ensure reliable, secure, sustainable, and cost-effective technology services.

Organizational Change Management & Technology Adoption

Lead organizational change-management activities associated with technology initiatives, ensuring changes are effectively planned, communicated, and adopted.
Develop communication, training, and user adoption strategies that maximize the value and impact of technology investments.
Partner with business leaders and stakeholders to support process improvements, organizational change, and the effective adoption of technology-enabled solutions.
Communicate technology performance, cybersecurity risks, project status, key decisions, and strategic initiatives to senior leadership, providing clear insights and recommendations to support informed decision-making.

Financial & Project Management

Develop and manage the annual IT operating and capital budgets, ensuring resources are aligned with organizational priorities and technology requirements.
Oversee technology projects and initiatives to ensure they are delivered on time, within budget, and in alignment with defined business requirements and outcomes.
Evaluate technology investments and recommend priorities that maximize organizational value, manage risk, and support strategic objectives.

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, Business, or a related field.
Minimum five years of progressively responsible experience in information technology, including experience in technology leadership, service delivery, and strategic planning.
Minimum three years of experience leading teams and managing external technology vendors, managed service providers, or other technology partners.

Key Competencies

Broad knowledge of Microsoft 365, cloud applications and services, cybersecurity, enterprise business systems, and technology integration.
Strong understanding of IT governance, service management, project management, vendor management, and technology risk.
Demonstrated ability to translate business needs into effective technology solutions and to lead technology-enabled improvements across an organization.
Strong communication, relationship-building, and stakeholder management skills, with the ability to work effectively with senior leadership, business teams, technical staff, and external service providers.
Experience supporting public-facing organizations, cultural institutions, or not-for-profit organizations is considered an asset.

Working Conditions

Work is primarily office-based, with regular movement throughout the museum to support technology operations, exhibitions, events, and organizational activities.
Standard workdays are Monday to Friday, with occasional evenings, weekends, statutory holidays, or on-call support required for events, maintenance, and critical technology incidents.
Regular interaction with employees, contractors, vendors, managed service providers, and external partners is required.
The role involves extended computer use, managing multiple priorities, and occasional access to technical and operational spaces. Local travel may occasionally be required.

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More about this job

Responsibilities

Lead the internal IT team and managed service providers, overseeing IT operations, cybersecurity, enterprise applications, visitor-facing technologies, and technology projects. Manage IT strategy, budgets, service quality, risk, continuity, and organizational adoption of technology solutions.

Requirements

A bachelor’s degree in Information Technology, Computer Science, Business, or a related field is required, along with at least five years of progressively responsible IT experience. Candidates must also have at least three years of experience leading teams and managing external technology vendors or service providers, with broad knowledge of Microsoft 365, cloud services, cybersecurity, and enterprise systems.

Skills

IT Leadership
IT Service Delivery
Strategic Planning
Cybersecurity
Vendor Management
Microsoft 365
Cloud Applications
Enterprise Business Systems
Technology Integration
IT Governance
Project Management
Technology Risk Management
Team Leadership
Change Management
Business Continuity Planning
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Cloud Applications
Cybersecurity
Enterprise Applications
Finance Systems
HR Systems
Ticketing Systems
Point-of-Sale Systems
Collections Management
Collaboration Systems
Exhibition Technology
Audiovisual Systems
Digital Signage
Public Wi-Fi
Managed Service Providers
Identity and Access Management
Backup and Recovery
Vulnerability Management
Business Continuity
Disaster Recovery
IT Governance
IT Service Management
Vendor Management
Project Management
Change Management
Technology Roadmaps
Incident Response
Artificial Intelligence
Museum Technology

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