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Wireless Store Manager (English & French speaking preferred)

  • Dieppe, NB, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Join us at The Mobile Shop located inside Real Atlantic Superstore!

About The Mobile Shop:

Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by Glentel Inc., Canada’s leading wireless retailer. We are seeking a Store Manager to work inside Real Atlantic Superstore where you guide customers towards their optimal phone and rate plan options that align with their unique lifestyles.

Why Join Us?

  • Competitive Commissions Package: $65,000 - $75,000, including hourly rate plus uncapped commissions. 
  • New Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family. 
  • Comprehensive Group Benefits: Extended health and dental Plan, RRSP matching, and, Employee Family Assistance Program, providing peace of mind and support for you and your family.
  • Training and Development: We are committed to your growth and success. Our in-house Learning & Development team offers ongoing training and development opportunities to support your career path and help you reach your full potential.
  • Backed by Industry Giants: Glentel is supported by Bell and Rogers and partners with globally recognized brands like Apple, Samsung, and Google.

 A Day in the Life at The Mobile Shop as a Wireless Store Manager:

  • Engaging with Loblaw shoppers: Connect with a steady stream of customers to offer the latest mobile, home and business solutions from leading brands such as Bell, Virgin Plus, Lucky, Rogers, PC Mobile, Fido, and Chatr Mobile to Loblaw shoppers tailored to their lifestyle.
  • Leverage Canada’s Most Recognized Loyalty Program: Engage customers by showcasing the benefits of PC Optimum, helping them earn and redeem points for valuable savings on their purchases in our store, groceries, fuel, and more.
  • Become a Mobile Expert: Master our carrier offerings, promotional deals, and pricing structures while staying up to date on the latest mobile devices and industry trends, so you can effectively communicate features and benefits to customers.
  • Lead and Inspire Your Team: Motivate and guide a team of Wireless Sales Representatives to achieve sales targets and objectives, while providing ongoing coaching, training, and development to enhance skills, product knowledge, and customer service abilities. 
More about this job

Responsibilities

The Wireless Store Manager at Glentel will guide shoppers to the right phone and plan, promote PC Optimum points, and keep up with carrier offers and devices. The manager also motivates and coaches a sales team to hit its targets.

Requirements

Candidates need strong sales and customer service skills, product knowledge of mobile carriers and devices, and the ability to lead and coach a team. English and French are preferred.

Skills

  • Mobile phone and rate plan sales
  • Carrier and promotional offer knowledge
  • Loyalty program promotion (PC Optimum)
  • Team leadership and coaching
  • Sales target management
  • Customer service
  • Product knowledge of mobile devices
  • Bilingual communication (English and French)
  • Commission-based sales
  • Store operations

Benefits

  • Uncapped commissions
  • Maternity leave top-up program
  • Extended health and dental plan
  • RRSP matching
  • Employee and Family Assistance Program
  • Training and development

Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support

Keywords

  • wireless store manager
  • retail store manager
  • telecom retail
  • mobile phone sales
  • wireless sales
  • store management
  • team leadership
  • sales coaching
  • Bell
  • Rogers
  • Fido
  • Virgin Plus
  • Chatr
  • Lucky Mobile
  • PC Mobile
  • PC Optimum
  • Apple
  • Samsung
  • Google
  • bilingual English French

Seniority

Manager

Perks

  • Parental leave
  • Retirement plan
  • Performance bonus
  • Paid training

Languages

  • English
  • French

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