Wireless Store Manager
- Surrey, BC, Canada
$65,000 to $75,000 CAD / year · Full-time
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Job details
- Pay
- $65,000 to $75,000 CAD / year
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Join us at The Mobile Shop located inside Real Canadian Superstore!
About The Mobile Shop:
Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by Glentel Inc., Canada’s leading wireless retailer. We are seeking a Store Manager to work inside Real Canadian Superstore where you guide customers towards their optimal phone and rate plan options that align with their unique lifestyles.
Why Join Us?
- Competitive Commissions Package: $65,000 - $75,000, including hourly rate plus uncapped commissions.
- New Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
- Comprehensive Group Benefits: Extended health and dental Plan, RRSP matching, and, Employee Family Assistance Program, providing peace of mind and support for you and your family.
- Training and Development: We are committed to your growth and success. Our in-house Learning & Development team offers ongoing training and development opportunities to support your career path and help you reach your full potential.
- Backed by Industry Giants: Glentel is supported by Bell and Rogers and partners with globally recognized brands like Apple, Samsung, and Google.
A Day in the Life at The Mobile Shop as a Wireless Store Manager:
- Engaging with Loblaw shoppers: Connect with a steady stream of customers to offer the latest mobile, home and business solutions from leading brands such as Bell, Virgin Plus, Lucky, Rogers, PC Mobile, Fido, and Chatr Mobile to Loblaw shoppers tailored to their lifestyle.
- Leverage Canada’s Most Recognized Loyalty Program: Engage customers by showcasing the benefits of PC Optimum, helping them earn and redeem points for valuable savings on their purchases in our store, groceries, fuel, and more.
- Become a Mobile Expert: Master our carrier offerings, promotional deals, and pricing structures while staying up to date on the latest mobile devices and industry trends, so you can effectively communicate features and benefits to customers.
- Lead and Inspire Your Team: Motivate and guide a team of Wireless Sales Representatives to achieve sales targets and objectives, while providing ongoing coaching, training, and development to enhance skills, product knowledge, and customer service abilities.
More about this job
Responsibilities
The Wireless Store Manager at GLENTEL INC will help Loblaw shoppers choose phones and mobile plans that suit them, promote PC Optimum rewards, and keep up with devices and carrier deals. The role also coaches and motivates a team of wireless sales representatives to meet sales goals.
Requirements
Candidates need sales and customer service experience and the ability to coach a team toward targets. Strong product knowledge of mobile devices and carrier plans is expected, along with a willingness to keep learning.
Skills
- Retail sales management
- Wireless and mobile plan sales
- Mobile device knowledge
- Carrier promotions and pricing
- Team coaching and training
- Customer needs assessment
- Sales target management
- Loyalty program promotion (PC Optimum)
- Customer service
- Commission-based sales
Benefits
- Maternity leave top-up program
- Extended health and dental plan
- RRSP matching
- Employee and family assistance program
- Uncapped commissions
- Training and development
Categories
- Retail
- Sales
- Management & Leadership
- Consulting
Keywords
- Store Manager
- Wireless Store Manager
- retail management
- wireless sales
- mobile phones
- telecom
- rate plans
- sales team leadership
- customer service
- commission sales
- PC Optimum
- Loblaw
- Real Canadian Superstore
- Bell
- Rogers
- Fido
- Apple
- Samsung
- coaching
Seniority
Mid level
Perks
- Parental leave
- Retirement plan
- Performance bonus
- Paid training