Wireless Store Manager
- London, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Join us at The Mobile Shop located inside Real Canadian Superstore!
About The Mobile Shop:
Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by Glentel Inc., Canada’s leading wireless retailer. We are seeking a Store Manager who will guide customers towards their optimal phone and rate plan options that align with their unique lifestyles.
This posting is for an existing vacancy.
Why Join Us?
- Competitive Commissions Package: $65,000 - $75,000, including hourly rate plus uncapped commissions.
- New Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
- Comprehensive Group Benefits: Extended health and dental Plan, RRSP matching, and, Employee Family Assistance Program, providing peace of mind and support for you and your family.
- Training and Development: We are committed to your growth and success. Our in-house Learning & Development team offers ongoing training and development opportunities to support your career path and help you reach your full potential.
- Backed by Industry Giants: Glentel is supported by Bell and Rogers and partners with globally recognized brands like Apple, Samsung, and Google.
A Day in the Life at The Mobile Shop as a Wireless Store Manager:
- Engaging with Loblaw shoppers: Connect with a steady stream of customers to offer the latest mobile, home and business solutions from leading brands such as Bell, Virgin Plus, Lucky, Rogers, PC Mobile, Fido, and Chatr Mobile to Loblaw shoppers tailored to their lifestyle.
- Leverage Canada’s Most Recognized Loyalty Program: Engage customers by showcasing the benefits of PC Optimum, helping them earn and redeem points for valuable savings on their purchases in our store, groceries, fuel, and more.
- Become a Mobile Expert: Master our carrier offerings, promotional deals, and pricing structures while staying up to date on the latest mobile devices and industry trends, so you can effectively communicate features and benefits to customers.
- Lead and Inspire Your Team: Motivate and guide a team of Wireless Sales Representatives to achieve sales targets and objectives, while providing ongoing coaching, training, and development to enhance skills, product knowledge, and customer service abilities.
More about this job
Responsibilities
The Wireless Store Manager at GLENTEL INC will talk with shoppers about phone and mobile plan options and lead a team of sales representatives toward their targets. The role also involves coaching staff on products and customer service and keeping up with devices and carrier deals.
Requirements
Candidates need experience leading or coaching a sales team and strong product and carrier knowledge, plus a customer-focused, persuasive style. Everyday retail sales skills and a motivating, team-oriented approach are expected.
Skills
- Sales team leadership
- Team coaching and training
- Mobile phone and rate plan sales
- Carrier offerings and promotions knowledge
- Customer needs assessment
- Retail store management
- Loyalty program promotion
- Sales target management
- Product knowledge
- Customer service
- Relationship building
- Upselling and cross-selling
Benefits
- Maternity leave top-up program
- Extended health and dental plan
- RRSP matching
- Employee and family assistance program
- Training and development
- Uncapped commissions
Categories
- Retail
- Management & Leadership
- Sales
Keywords
- Wireless Store Manager
- store manager
- retail sales management
- wireless retail
- mobile phone sales
- telecom sales
- cell phone plans
- rate plans
- sales team leadership
- team coaching
- retail management
- customer service
- commission sales
- PC Optimum
- Bell
- Rogers
- Fido
- Virgin Plus
- Apple
- Samsung
Seniority
Manager
Perks
- Parental leave
- Retirement plan
- Performance bonus
- Paid training
Tools
- POS