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Added 4 mins ago
IT Infrastructure Specialist
ontariotechu
Oshawa, ON
Engineer complex system solutions to support institutional objectives, leveraging information architecture and process design to automate or enhance existing processes.
Added 34 mins ago
OI
Quality Engineer I
Orthosoft Inc.
Montreal, QC
- Other
…years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8…
Added 2 hours ago
S
DCN Electrical Engineer
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Electrical Engineer to support our Data Center infrastructure solutions business.
Added 2 hours ago
S
DCN Mechanical Engineer
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Mechanical Engineer to support our Data Center infrastructure solutions business.
Added 2 hours ago
L
Legal Engineer Associate
Legora
Toronto, ON
- Full-time
This is a unique opportunity to sit at the intersection of law, technology, and product. You’ll gain hands on experience in how cutting edge AI is transforming the legal industry, while…
Added 2 hours ago
C
Principal Machine Learning Developer
Cisco
AB · Calgary, Alberta
- Full-time
As a Principal Machine Learning Engineer Developer you will define how AI, LLMs, and autonomous operations transform network and security management across Cisco’s wireless, wired, cloud,…
Added 2 hours ago
P
AI Solutions Engineer - Intellectual Property
Patsnap
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
AI Solutions Engineer – Intellectual Property
Added 4 hours ago
A
Senior System Engineer – OS Kernel
Aptiv
Ottawa, ON
- Full-time
Wind River (An Aptiv Company) is seeking a Senior System Engineer – OS Kernel to contribute to the development of core kernel components for the VxWorks real-time operating system. In this…
Added 4 hours ago
AC
Forensic Civil Structural Engineer
Aviva Canada
Oakville, ON
- Full-time
Are you a passionate engineer eager to make a meaningful impact on a bigger scale? Aviva is thrilled to announce a new innovative role that offers an unparalleled opportunity to shape the…
Added 4 hours ago
ES
Lead Software Engineer, Applied AI (Frontend Leading)
EPAM Systems
Canada
- Full-time
…platforms that power our global workforce. As a Lead Software Engineer, Applied AI (Frontend Leading), you will build intuitive, performant user interfaces and frontend integration…
Added 4 hours ago
HR
Architect, Data Communication System
Hitachi Rail
Toronto, ON
- Full-time
…collaboration with the DCS Chief Architect and/or Manager. The systems engineer collaborates with a team of engineers to understand and define the project scope, performance outcomes, and…
Added 4 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Analyze global rigid packaging, beverage, and consumer goods trends to shape application strategies, product roadmaps, and innovation priorities.
Added 4 hours ago
HR
System Design Specialist, Intermediate
Hitachi Rail
Toronto, ON
- Full-time
…and evaluate customer requirements, assess compliance with product and system technical requirements, and define system and subsystem requirements to address specific project…
Added 4 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 4 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
…resolving systemic service issues. The team is responsible for all product lines (Machines, Molds, 3rd Party Hot runners, Controllers, and Auxiliaries) and works cohesively with a variety…
Added 4 hours ago
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Software Engineer - AI Gateway
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
The Nutanix Enterprise AI team is responsible for strategic product areas including LLM Inference and the AI Gateway. We are at the forefront of Nutanix's mission to simplify AI deployment,…
Added 4 hours ago
N
Software Engineer - AI Gateway
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
The Nutanix Enterprise AI team is responsible for strategic product areas including LLM Inference and the AI Gateway. We are at the forefront of Nutanix's mission to simplify AI deployment,…
Added 4 hours ago
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Associate, Client Engineer (Vancouver)
Glia
Vancouver, BC
- Full-time
We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Vancouver as Client Engineer.
Added 4 hours ago
S
AI Software Engineer
Snowflake
Remote, Canada
- $176,300 to $226,300 CAD / year
- Full-time
- Remote
We're looking for a Software Engineer - AI to join our growing Toronto engineering team. You'll design, build, and ship AI-powered systems and services that are used by thousands of…
Added 4 hours ago
S
Android Software Engineer
Semperis
Remote, Canada
- Full-time
- Remote
We're looking for an Android Software Engineer to join our team. As part of our growing team, you'll play a key role in protecting enterprises from cyber threats, while working with some of…
Added 6 hours ago
A
HVP/Cert Engineering Intern
Aptiv
Ottawa, ON
- Full-time
…while working closely with software engineers, architects, and product management…
Added 6 hours ago
A
HVP/Cert Engineering Intern
Aptiv
Ottawa, ON
- Full-time
…while working closely with software engineers, architects, and product management…
Added 6 hours ago
A
HVP/Cert Engineering Intern
Aptiv
Ottawa, ON
- Full-time
…while working closely with software engineers, architects, and product management…
Added 6 hours ago
MA
AI Architech
Meeru AI Inc
Remote, Canada
- Other
- Remote
…partner closely with US-based AI leadership and the Staff AI Engineer on grounding and evaluation rigor, and raise the bar for how deterministic, auditable AI gets built across the…
Added 6 hours ago
GD
Co-op Winter 2027 – Project Engineer - 8 to 12 months
General Dynamics Missions System International
Ottawa, ON
- Internship
General Dynamics Mission Systems - Canada has a requirement for a Junior Project Engineer to join the International TacCIS group. The successful candidate will be expected to work alongside…

Glia

Associate, Client Engineer (Vancouver)

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 12, 2026

Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Vancouver as Client Engineer.

The Role:

As part of our Entry Client Engineer Team, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies. You’ll deliver recommendations to make our customer’s integrations secure, scalable, and seamless. A Client Engineer is effective, capable of managing demanding workloads, and excels at prioritizations and evaluation of situational urgency.

What you’ll do:

A regular day in the life of a Client Engineer at Glia consists of resolving technical inquiries with our customers and partners, helping them achieve their goals through Glia’s Digital Customer Service platform while maintaining high standards.

Works with our customers' and partners' developers, architects, business analysts, and support personnel to set up complex technical integrations.
Collaborates with the Glia Product and Engineering teams using JIRA tickets, to report reproducible bugs, and Slack
Provides support to our clients by conducting effective troubleshooting on bugs and defects raised via our Service Desk or virtual channels.
Helps our customers to understand the finer points of Glia’s capabilities and influences them to implement best practices.
Interacts, collaborates, and networks with Engineering, Product Management, and Customer Success in search for solutions
Be ready to work in a fast-paced environment!

Requirements:

2+ years in software development, technical support/service, support engineering, or related
Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions.
Strong customer empathy. Desire to deliver positive, delightful customer experiences by identifying their problems and guiding them through complex technical solutions.
Excellent reading, listening, and writing skills in English
A firm understanding of the technology stacks common to the Web ecosystem.
High competency in communicating complex issues to both technical and non-technical audiences.
Ability to professionally and diplomatically address customer concerns and provide concise feedback
Bachelor's Degree in Software Engineering, Computer Science or equivalent

Bonus:

Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Understanding of WebRTC and other web technologies.
Experience with communications/telecommunications technology.
Broad capabilities to troubleshoot server-side code (C#, Java, Node.js, Ruby, or PHP) and client-side code (JavaScript, Android, iOS)

Benefits

Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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More about this job

Responsibilities

The Client Engineer will resolve complex technical inquiries and facilitate integrations for customers using Glia's Digital Customer Service platform. They will collaborate with internal product and engineering teams to report bugs and influence customers to adopt best practices.

Requirements

Candidates must have at least 2 years of experience in software development or technical support and a bachelor's degree in a relevant field. Proficiency in RESTful APIs, cloud solutions, and strong communication skills are required for this role.

Skills

Software development
Technical support
RESTful APIs
Cloud solutions
Troubleshooting
Customer empathy
Web ecosystem
Communication
Technical integrations
Bug tracking
JIRA
API management
Client relations
Technical documentation

Benefits

Competitive salary
Stock options
Professional development support
Sports compensation
Therapy and counseling sessions
Team events

Visa sponsorship

Not detected in the job text

Keywords

Banking AI
RESTful API
Cloud solutions
JIRA
Slack
Technical support
Software development
Customer success
Integration
Troubleshooting
Web ecosystem
TCP/UDP
SSL/TLS
WebRTC
C#
Java
Node.js
Ruby
PHP
JavaScript
Android
iOS
Digital Customer Service
Banking data
API

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