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Added 2 hours ago
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Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As either a Senior Software Development Engineer or a Principal Software Development Engineer on the AI Model Serving team, you will be a technical leader who helps shape the vision and…
Added 2 hours ago
C
Engineering Manager, Product
Clarity
Remote, Canada
- $165,000 to $275,000 CAD / year
- Full-time
- Remote
Clarity is redefining how private companies and their shareholders access liquidity. Through its institutional-grade platform, Clarity brings together buyers, sellers, and issuers to…
Added 3 hours ago
ES
Senior Java Engineer
EPAM Systems
Toronto, ON
- Full-time
Join EPAM to engineer solutions that matter. From AI to cloud transformation, you'll collaborate with top-tier innovators, gain autonomy to explore your ideas, and grow your skills in a…
Added 4 hours ago
Senior High Voltage Design Engineer, Substations
IREN
Vancouver, BC
…for AI training and inference. IREN's vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the…
Added 4 hours ago
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Devops Engineer
Actalent
Saskatoon, SK
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 4 hours ago
A
Devops Engineer
Actalent
Montreal, QC
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 4 hours ago
A
QA/QC Apecialist
Actalent
Burnaby, BC
- $35 to $45 CAD / hour
- Contract
At least 2 years of experience in a Quality Specialist, Quality Assurance Engineer, or Supplier Quality role, or equivalent experience as an advanced engineering co-op student with strong…
Added 4 hours ago
A
Devops Engineer
Actalent
Ottawa, ON
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 4 hours ago
A
Devops Engineer
Actalent
Calgary, AB
- $55 to $65 CAD / hour
- Contract
…three scrum teams located in Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role…
Added 5 hours ago
R
Principal Engineer, Cyber Technology Operations SRE (Global Security)
RBC
Vancouver, BC · Toronto, ON
- Full-time
…to move at a faster pace being more prevalent, the Principal Engineer, Cyber Technology Operations SRE will ensure that security technologies, services and controls are streamlined,…
Added 5 hours ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
…continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages system security, licensing, upgrades, and overall environment health, while configuring and…
Added 6 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Program Leadership: Demonstrated ability to lead payments modernization, transformation, operating model, or platform rationalization programs.1
Added 6 hours ago
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Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Program Leadership: Demonstrated ability to lead payments modernization, transformation, operating model, or platform rationalization programs.1
Added 7 hours ago
A
Principal Software Developer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for a Principal Software Engineer to help lead the architecture, execution, and operational excellence of this platform. This is a senior individual contributor role for an…
Added 8 hours ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
To better position ourselves for success, the Digital Business Platforms group is seeking a Sr Software Engineer to implement the strategic technology vision by building an effective…
Added 8 hours ago
M
Software Engineer, Full Stack
MetAntz
Vancouver, BC
- Full-time
Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee,…
Added 9 hours ago
SI
Building Maintenance Mechanic
Saputo Inc.
Mississauga, ON
- Full-time
…bridge between business users and the enterprise analytics platform, ensuring business questions are translated into clear, accurate, and performant analytical…
Added 9 hours ago
V
Senior Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…Salesforce technologies, particularly Apex, LWC, and the Salesforce platform. The ideal candidate will have a strong background in implementing Experience Cloud solutions, Case Management,…
Added 10 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Program Leadership: Demonstrated ability to lead payments modernization, transformation, operating model, or platform rationalization programs.1
Added 10 hours ago
C
DevOps Consultant – Application Release & Platform Operations
CGI
Halifax, NS
- Full-time
CGI is seeking an experienced DevOps Consultant – Application Release & Platform Operations to join our growing Cloud and Platform Engineering team. In this role, you will be responsible…
Added 10 hours ago
ES
C++ Software Engineer Intern (UFC - Vancouver - Summer 2027 - 8-months)
EA SPORTS
Vancouver, BC
- Temporary
We're looking for a C++ Software Engineer Intern to join our UFC team for an 8-month internship beginning in May 2027. Reporting to a Senior Software Engineer and paired with an engineering…
Added 10 hours ago
N
Senior Software Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
As a Senior Software Engineer at Nokia, you'll be at the forefront of our software development efforts. Your expertise in Go development and distributed systems will be crucial in designing…
Added 10 hours ago
O
AI Automation Engineer
Osmow's
Mississauga, ON
- Full-time
Build the AI platform behind a leading QSR brand
Added 10 hours ago
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Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Montreal, QC
- Full-time
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 10 hours ago
A
Security Software Engineer
Actalent
Ottawa, ON
- $60 to $80 CAD / hour
- Contract
The Security Software Engineer designs, builds, and supports secure systems that provision sensitive information into devices during manufacturing. This role focuses on protecting…

Glia

Associate, Client Engineering (Mexico City)

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Mexico City as Sr. Associate, Client Engineering.

The Role:

As part of our Entry Client Engineer Team, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies. You’ll deliver recommendations to make our customer’s integrations secure, scalable, and seamless. A Sr. Associate, Client Engineering is effective, capable of managing demanding workloads, and excels at prioritizations and evaluation of situational urgency.

What you’ll do:

A regular day in the life of a Sr. Associate, Client Engineering at Glia consists of resolving technical inquiries with our customers and partners, helping them achieve their goals through Glia’s Digital Customer Service platform while maintaining high standards.

Works with our customers' and partners' developers, architects, business analysts, and support personnel to set up complex technical integrations.
Collaborates with the Glia Product and Engineering teams using JIRA tickets, to report reproducible bugs, and Slack
Provides support to our clients by conducting effective troubleshooting on bugs and defects raised via our Service Desk or virtual channels.
Helps our customers to understand the finer points of Glia’s capabilities and influences them to implement best practices.
Interacts, collaborates, and networks with Engineering, Product Management, and Customer Success in search for solutions
Be ready to work in a fast-paced environment!

Requirements:

2+ years in software development, customer support/service, support engineering, or related
Strong customer empathy. Desire to deliver positive, delightful customer experiences by identifying their problems and guiding them through complex technical solutions.
Excellent reading, listening, and writing skills in English
Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions.
A firm understanding of the technology stacks common to the Web ecosystem.
High competency in communicating complex issues to both technical and non-technical audiences.
Ability to professionally and diplomatically address customer concerns and provide concise feedback
Bachelor's Degree in Software Engineering, Computer Science or equivalent

Bonus:

Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Understanding of WebRTC and other web technologies.
Experience with communications/telecommunications technology.
Broad capabilities to troubleshoot server-side code (C#, Java, Node.js, Ruby, or PHP) and client-side code (JavaScript, Android, iOS)

Benefits

Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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More about this job

Responsibilities

You will resolve complex technical inquiries and assist customers with integrations for the Glia Digital Customer Service platform. You will also collaborate with internal product and engineering teams to report bugs and advocate for best practices.

Requirements

Candidates must have at least 2 years of experience in software development or technical support and a bachelor's degree in a related field. Strong proficiency in RESTful APIs, cloud technologies, and excellent English communication skills are required.

Skills

Software development
Customer support
Technical troubleshooting
RESTful APIs
Cloud solutions
Web ecosystem
Communication
Problem solving
API integration
Bug tracking
JIRA
Slack
Customer empathy
Technical documentation

Benefits

Competitive salary
Stock options
Professional development support
Sports compensation
Therapy reimbursement
Counseling sessions
Team events

Visa sponsorship

Not detected in the job text

Keywords

Banking AI
SaaS
RESTful APIs
Cloud solutions
Web ecosystem
JIRA
Slack
Software development
Customer support
Technical troubleshooting
API
WebRTC
TCP/UDP
SSL/TLS
C#
Java
Node.js
Ruby
PHP
JavaScript
Android
iOS
Digital Customer Service
System integration
Bug tracking

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