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Added 7 mins ago
LLM Engineer
ZS
Toronto, ON
We are seeking a highly skilled LLM Engineer with 1-4 years of experience in software development and 1-2 years in LLM solution development,. The ideal candidate will have strong experience…
Added 21 mins ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
Experience working with ERP systems and familiarity with manufacturing and engineer-to-order (ETO) environments.
Added 22 mins ago
AM
RTL Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
We are seeking a highly motivated RTL IP Design Engineer to join AMD's Security IP (SECIP) Design team. The team is responsible for the architecture, design, and verification of a broad…
Added 22 mins ago
AM
RTL Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
A talented hardware RTL design engineer with strong records of technical ownership and execution to drive block level IP and/or MP subsystems design and associated verification assignments…
Added 22 mins ago
AM
Senior ASIC RTL Design Engineer, AI Networking IP
Advanced Micro Devices, Inc
Ottawa, ON
- Full-time
We are looking for a talented ASIC RTL Design Engineer to join our IP design team developing high-performance networking and communications IP for advanced AMD products. Our intellectual…
Added 1 hour ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Governance Tools: Familiarity with enterprise data governance or catalog platforms.1
Added 1 hour ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Governance Tools: Familiarity with enterprise data governance or catalog platforms.1
Added 1 hour ago
V
Senior Project Manager
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled Data Engineer with extensive experience in agentic frameworks and generative AI. The ideal candidate will be responsible for designing and…
Added 1 hour ago
A
Principal Software Developer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for a Principal Software Engineer to help lead the architecture, execution, and operational excellence of this platform. This is a senior individual contributor role for an…
Added 2 hours ago
C
Full Stack Developer (Java + Angular)
CGI
Halifax, NS
- Full-time
CGI is seeking a highly skilled and experienced Senior Full Stack Engineer to join our growing team. In this role, you will leverage your expertise in Java, Spring Boot, Microservices,…
Added 2 hours ago
B
Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
- Full-time
We are looking for a Full Stack Engineer who can design and deliver scalable, enterprise-grade solutions while building AI capabilities directly into our platforms.
Added 2 hours ago
B
Developer Lead (AI-Enabled Systems)
BMO
Toronto, ON · FCP
- Full-time
We are looking for a Full Stack Engineer who can design and deliver scalable, enterprise-grade solutions while building AI capabilities directly into our platforms.
Added 3 hours ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 3 hours ago
SI
Building Maintenance Mechanic
Saputo Inc.
Mississauga, ON
- Full-time
Operates, maintains and repairs a variety of mechanical tools and equipment such as power saws, power sanders, drills, air compressors, paint sprayers, generators, power washers, and…
Added 4 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Leverage AI tools like GitHub Copilot and modern development tools in VS Code to boost overall team development velocity.
Added 4 hours ago
V
Senior Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…Experience Cloud solutions, Case Management, and utilizing tools such as Agentforce, Prompt Builder, and Einstein. This role requires a deep understanding of backend development and API…
Added 4 hours ago
OI
Senior Software Engineer
Oryn, Inc.
Mississauga, ON
- Full-time
Role Description The Senior Software Engineer will design, develop, and maintain robust software systems that power Oryn’s AI-driven products. Day-to-day responsibilities include…
Added 4 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Build and integrate GenAI applications, APIs, agents, and tools.
Added 4 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Build and integrate GenAI applications, APIs, agents, and tools.
Added 4 hours ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
Reviews initial concepts with the Applications Engineer to confirm technical direction, customer alignment, and commercial viability; approves the final concept prior to costing.
Added 4 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Governance Tools: Familiarity with enterprise data governance or catalog platforms.1
Added 4 hours ago
V
Python Gen AI developer
Virtusa
Mississauga, ON
- Full-time
We are seeking a highly skilled and experienced Lead Software Engineer to join our team. In this role, you will lead the design and development of scalable, API-driven solutions leveraging…
Added 4 hours ago
V
Python Gen AI
Virtusa
Mississauga, ON
- Full-time
We are seeking a highly skilled and experienced Lead Software Engineer to join our team. In this role, you will lead the design and development of scalable, API-driven solutions leveraging…
Added 4 hours ago
A
Senior ASIC RTL Design Engineer, AI Networking IP
AMD
Ottawa, ON · Kanata, ON
- $128,000 to $192,000 USD / year
- Full-time
We are looking for a talented ASIC RTL Design Engineer to join our IP design team developing high-performance networking and communications IP for advanced AMD products. Our intellectual…
Added 4 hours ago
AI
Engineering - Flight Software Engineer
Aversan Inc.
Brampton, ON
- $112,000 to $140,000 CAD / year
- Full-time
We are currently seeking a qualified Senior Flight Software Engineer/MTS to join our team. In this role, you will lead designs for safety critical, real-time software solutions while…

Glia

Associate, Client Engineering (Mexico City)

Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Mexico City as Sr. Associate, Client Engineering.

The Role:

As part of our Entry Client Engineer Team, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies. You’ll deliver recommendations to make our customer’s integrations secure, scalable, and seamless. A Sr. Associate, Client Engineering is effective, capable of managing demanding workloads, and excels at prioritizations and evaluation of situational urgency.

What you’ll do:

A regular day in the life of a Sr. Associate, Client Engineering at Glia consists of resolving technical inquiries with our customers and partners, helping them achieve their goals through Glia’s Digital Customer Service platform while maintaining high standards.

Works with our customers' and partners' developers, architects, business analysts, and support personnel to set up complex technical integrations.
Collaborates with the Glia Product and Engineering teams using JIRA tickets, to report reproducible bugs, and Slack
Provides support to our clients by conducting effective troubleshooting on bugs and defects raised via our Service Desk or virtual channels.
Helps our customers to understand the finer points of Glia’s capabilities and influences them to implement best practices.
Interacts, collaborates, and networks with Engineering, Product Management, and Customer Success in search for solutions
Be ready to work in a fast-paced environment!

Requirements:

2+ years in software development, customer support/service, support engineering, or related
Strong customer empathy. Desire to deliver positive, delightful customer experiences by identifying their problems and guiding them through complex technical solutions.
Excellent reading, listening, and writing skills in English
Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions.
A firm understanding of the technology stacks common to the Web ecosystem.
High competency in communicating complex issues to both technical and non-technical audiences.
Ability to professionally and diplomatically address customer concerns and provide concise feedback
Bachelor's Degree in Software Engineering, Computer Science or equivalent

Bonus:

Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Understanding of WebRTC and other web technologies.
Experience with communications/telecommunications technology.
Broad capabilities to troubleshoot server-side code (C#, Java, Node.js, Ruby, or PHP) and client-side code (JavaScript, Android, iOS)

Benefits

Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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More about this job

Responsibilities

You will resolve complex technical inquiries and assist customers with integrations for the Glia Digital Customer Service platform. You will also collaborate with internal product and engineering teams to report bugs and advocate for best practices.

Requirements

Candidates must have at least 2 years of experience in software development or technical support and a bachelor's degree in a related field. Strong proficiency in RESTful APIs, cloud technologies, and excellent English communication skills are required.

Skills

Software development
Customer support
Technical troubleshooting
RESTful APIs
Cloud solutions
Web ecosystem
Communication
Problem solving
API integration
Bug tracking
JIRA
Slack
Customer empathy
Technical documentation

Benefits

Competitive salary
Stock options
Professional development support
Sports compensation
Therapy reimbursement
Counseling sessions
Team events

Visa sponsorship

Not detected in the job text

Keywords

Banking AI
SaaS
RESTful APIs
Cloud solutions
Web ecosystem
JIRA
Slack
Software development
Customer support
Technical troubleshooting
API
WebRTC
TCP/UDP
SSL/TLS
C#
Java
Node.js
Ruby
PHP
JavaScript
Android
iOS
Digital Customer Service
System integration
Bug tracking

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