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Added 3 mins ago
DI
Information systems analyst - computer systems
DPMSYSTEMS IT CONSULTING SERVICES
Vancouver, BC
- From $46.5 CAD / hour
- Full-time
- Contract
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 13 mins ago
Assistant Store Manager
Rogers Communications
Toronto, ON · Scarborough, ON
Customer Engagement: Enhance the retail experience by providing best in class service and value-added solutions to our customers through promoting Rogers & Fido brands including Rogers…
Added 13 mins ago
MN
BAS Technician
Modern Niagara
Port Coquitlam, BC
- Full-time
Identify and collaborate with other business lines such as our construction and sales teams for other customer needs.
Added 13 mins ago
VC
Senior Functional Analyst, Business Systems & Integration
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
Reporting to the designated Regional Manager or Director, the Senior Functional Analyst leverages business and technical knowledge to ensure that assigned business systems effectively…
Added 13 mins ago
RB
Client Advisor
Royal Bank of Canada
St. John's, NL
- Part-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 24 mins ago
BI
Quality assurance technologist
Bridor Inc.
Boucherville, QC
- $68,000 to $73,000 CAD / year
- Full-time
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 26 mins ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
To better position ourselves for success, the Digital Business Platforms group is seeking a Sr Software Engineer to implement the strategic technology vision by building an effective…
Added 26 mins ago
TM
Project Manager, Facilities, Pacific Link (Contract) - Delta, BC
Trans Mountain
Burnaby, BC
- Contract
…resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and…
Added 26 mins ago
GD
GARAGE - Store Manager - Rue Sainte-Catherine
Groupe Dynamite
Montreal, QC
- Full-time
Demonstrate flexibility, innovation and sense of urgency in identifying and reacting to the changing business environment by contributing impactful ideas and solutions
Added 26 mins ago
OI
IS Business Analyst – City of Vernon
Okanagan Indian Band
Vernon, BC
- Full-time
…design, implementation, and continuous improvement of enterprise business solutions. Working closely with stakeholders across the organization, the position translates business needs into…
Added 27 mins ago
Environmental Project Manager - Kamloops & Vernon BC
Triton Environmental Consultants Ltd
Vernon, BC · Kamloops, BC
With over three decades of experience, Triton delivers clear, practical environmental solutions that help projects move forward responsibly. Our people-first, safety-driven approach shapes…
Added 27 mins ago
Environmental Project Manager - Vancouver, BC
Triton Environmental Consultants Ltd
Vancouver, BC · BC
With over three decades of experience, Triton delivers clear, practical environmental solutions that help projects move forward responsibly. Our people-first, safety-driven approach shapes…
Added 42 mins ago
TH
Overnight Order Picker Part Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 42 mins ago
TH
ÉQUIPE DE NUIT/PRÉPOSÉ AU CHARIOT À POSTE DE COMMA
The Home Depot Canada
Regina, SK
- Part-time
…éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances,…
Added 57 mins ago
OH
Operations Health Technician (Occupational Health)
Optima Health (OH&W)
London, ON
- Full-time
…time, and quality requirements, in accordance with client and business needs. The OH Operations Health Technician provides support for the OH Operations Manager, also working alongside the…
Added 57 mins ago
A
Business Development Representative
Autodesk
Montreal, QC
- Full-time
MaintainX is part of Autodesk and a key component of Autodesk Operations Solutions, the organization bringing together Autodesk’s capabilities across the full asset lifecycle. Its…
Added 57 mins ago
SI
Building Maintenance Mechanic
Saputo Inc.
Mississauga, ON
- Full-time
The Power BI Developer is a business‑focused analytics role responsible for partnering closely with business teams to design, deliver and sustain insightful Power BI dashboards and reports.…
Added 57 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 57 mins ago
L
Senior Financial Analyst (Enterprise and Strategic Initiatives)
lululemon
Vancouver, BC
- Full-time
Capable of converting business needs into practical technical solutions
Added 58 mins ago
Senior Contracts Specialist, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Contribute to the development, enhancement and/or implementation of supply chain strategies that support the overall business or project objectives.
Added 1 hour ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of…
Added 1 hour ago
DS
Cybersecurity specialist
D3 Security Management Systems Inc
Vancouver, BC
- From $53.84 CAD / hour
- Full-time
- Contract
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 1 hour ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…in managing product lifecycles and implementing automation solutions. The ideal candidate will have a strong background in UiPath, ensuring efficient process automation and product…
Added 1 hour ago
V
Lead Software Engineer
Virtusa
Halifax, NS
- Full-time
architectures that align with business requirements. This role focuses on optimizing data
Added 1 hour ago
CG
Manager, RF & Antenna Research and Technology
Calian Group
Ottawa, ON
- Full-time
The primary responsibility of this role is to create and mature technologies that will drive future business growth and product differentiation. The manager balances exploratory research…

Glia

Associate, Client Engineering (Mexico City)

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Mexico City as Sr. Associate, Client Engineering.

The Role:

As part of our Entry Client Engineer Team, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies. You’ll deliver recommendations to make our customer’s integrations secure, scalable, and seamless. A Sr. Associate, Client Engineering is effective, capable of managing demanding workloads, and excels at prioritizations and evaluation of situational urgency.

What you’ll do:

A regular day in the life of a Sr. Associate, Client Engineering at Glia consists of resolving technical inquiries with our customers and partners, helping them achieve their goals through Glia’s Digital Customer Service platform while maintaining high standards.

Works with our customers' and partners' developers, architects, business analysts, and support personnel to set up complex technical integrations.
Collaborates with the Glia Product and Engineering teams using JIRA tickets, to report reproducible bugs, and Slack
Provides support to our clients by conducting effective troubleshooting on bugs and defects raised via our Service Desk or virtual channels.
Helps our customers to understand the finer points of Glia’s capabilities and influences them to implement best practices.
Interacts, collaborates, and networks with Engineering, Product Management, and Customer Success in search for solutions
Be ready to work in a fast-paced environment!

Requirements:

2+ years in software development, customer support/service, support engineering, or related
Strong customer empathy. Desire to deliver positive, delightful customer experiences by identifying their problems and guiding them through complex technical solutions.
Excellent reading, listening, and writing skills in English
Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions.
A firm understanding of the technology stacks common to the Web ecosystem.
High competency in communicating complex issues to both technical and non-technical audiences.
Ability to professionally and diplomatically address customer concerns and provide concise feedback
Bachelor's Degree in Software Engineering, Computer Science or equivalent

Bonus:

Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Understanding of WebRTC and other web technologies.
Experience with communications/telecommunications technology.
Broad capabilities to troubleshoot server-side code (C#, Java, Node.js, Ruby, or PHP) and client-side code (JavaScript, Android, iOS)

Benefits

Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

Apply About employer

More about this job

Responsibilities

You will resolve complex technical inquiries and assist customers with integrations for the Glia Digital Customer Service platform. You will also collaborate with internal product and engineering teams to report bugs and advocate for best practices.

Requirements

Candidates must have at least 2 years of experience in software development or technical support and a bachelor's degree in a related field. Strong proficiency in RESTful APIs, cloud technologies, and excellent English communication skills are required.

Skills

Software development
Customer support
Technical troubleshooting
RESTful APIs
Cloud solutions
Web ecosystem
Communication
Problem solving
API integration
Bug tracking
JIRA
Slack
Customer empathy
Technical documentation

Benefits

Competitive salary
Stock options
Professional development support
Sports compensation
Therapy reimbursement
Counseling sessions
Team events

Visa sponsorship

Not detected in the job text

Keywords

Banking AI
SaaS
RESTful APIs
Cloud solutions
Web ecosystem
JIRA
Slack
Software development
Customer support
Technical troubleshooting
API
WebRTC
TCP/UDP
SSL/TLS
C#
Java
Node.js
Ruby
PHP
JavaScript
Android
iOS
Digital Customer Service
System integration
Bug tracking

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