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Added 14 mins ago
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Production Manager - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
…are paving the way for the future of animation by building a community of amazing artists and talent across three vibrant locations globally. Come join…
Added 29 mins ago
WF
Client Care Associate
Western Financial Group
Sooke, BC
- Full-time
Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than…
Added 29 mins ago
SH
Store Manager Metropolis Metrotown
Sunglass Hut
Burnaby, BC
- Full-time
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 44 mins ago
RB
Associate Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 58 mins ago
RD
Portfolio Advisor, Portfolio Construction & Practice Management
RBC Dominion Securities
Toronto, ON
- Full-time
…candidate has portfolio analysis and management experience as an Associate Advisor or Investment Advisor, with the ability to distill complex investment views into clear recommendations…
Added 58 mins ago
RD
Associate Advisor
RBC Dominion Securities
Ottawa, ON
- Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 58 mins ago
WF
Career Development Associate Store Team Leader (Assistant Store Manager) - Toronto
Whole Foods Market
Oakville, ON
- Full-time
…window. Whole Foods Market is seeking a Career Development Associate Store Team Leader (Assistant Store Manager). The Career Development Associate Store Team Leader (CDASTL) is responsible…
Added 59 mins ago
Sales Associate
EssilorLuxottica Group
Toronto, ON · Willowdale, ON
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 59 mins ago
Sales Associate
EssilorLuxottica Group
Toronto, ON · Scarborough, ON
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 59 mins ago
Retail Sales Associate
EssilorLuxottica Group
Barrie, ON
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 59 mins ago
Customer Experience Associate - Clarenville, NFLD - 18.75 hours/week
Scotiabank
Clarenville, NL
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
NS
Picker
Next Supply
Vaughan, ON
- Full-time
The Warehouse Associate - Picker adds value to our Customers and Co-Workers by being responsible for picking customer orders safely, quickly and correctly so orders can be shipped. This…
Added 1 hour ago
BM
Public Spaces Associate- Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
Added 1 hour ago
LL
LAUNDRY ASSOCIATE, PART-TIME
Lifetimes Limited Partn
Toronto, ON
- $17.95 CAD / hour
- Part-time
The Laundry Associate reports to the Environmental Services Manager and is responsible for laundering services of the residents’ personal laundry and the community’s general laundry…
Added 1 hour ago
GI
Donation Attendant
Goodwill Industries Ontario Great Lakes
Guelph, ON
- Up to $18.5 CAD / hour
- Part-time
…business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated…
Added 1 hour ago
GI
Retail Production Associate
Goodwill Industries Ontario Great Lakes
Oakville, ON
- Up to $18.5 CAD / hour
- Part-time
Retail Production Associate is a customer service role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Retail Production Associate, you…
Added 1 hour ago
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Associate, Client Engineering (Mexico City)
Glia
Vancouver, BC
- Full-time
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win…
Added 1 hour ago
M
Warehouse Associate
Motion
Cambridge, ON
- Full-time
Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely…
Added 1 hour ago
M
Warehouse Associate
Motion
Nisku, AB
- Full-time
Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely…
Added 2 hours ago
N
Production Manager - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
…are paving the way for the future of animation by building a community of amazing artists and talent across three vibrant locations globally. Come join…
Added 2 hours ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 2 hours ago
JV
Associate DVM (Part-Time Casual) - Burlington
Juno Veterinary
Burlington, ON
- Part-time
…every act of compassion that ripples out across our clinics and…
Added 2 hours ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Port Hope, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Port Hope, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Port Hope, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Glia

Associate, Client Engineering (Mexico City)

Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Mexico City as Sr. Associate, Client Engineering.

The Role:

As part of our Entry Client Engineer Team, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies. You’ll deliver recommendations to make our customer’s integrations secure, scalable, and seamless. A Sr. Associate, Client Engineering is effective, capable of managing demanding workloads, and excels at prioritizations and evaluation of situational urgency.

What you’ll do:

A regular day in the life of a Sr. Associate, Client Engineering at Glia consists of resolving technical inquiries with our customers and partners, helping them achieve their goals through Glia’s Digital Customer Service platform while maintaining high standards.

Works with our customers' and partners' developers, architects, business analysts, and support personnel to set up complex technical integrations.
Collaborates with the Glia Product and Engineering teams using JIRA tickets, to report reproducible bugs, and Slack
Provides support to our clients by conducting effective troubleshooting on bugs and defects raised via our Service Desk or virtual channels.
Helps our customers to understand the finer points of Glia’s capabilities and influences them to implement best practices.
Interacts, collaborates, and networks with Engineering, Product Management, and Customer Success in search for solutions
Be ready to work in a fast-paced environment!

Requirements:

2+ years in software development, customer support/service, support engineering, or related
Strong customer empathy. Desire to deliver positive, delightful customer experiences by identifying their problems and guiding them through complex technical solutions.
Excellent reading, listening, and writing skills in English
Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions.
A firm understanding of the technology stacks common to the Web ecosystem.
High competency in communicating complex issues to both technical and non-technical audiences.
Ability to professionally and diplomatically address customer concerns and provide concise feedback
Bachelor's Degree in Software Engineering, Computer Science or equivalent

Bonus:

Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Understanding of WebRTC and other web technologies.
Experience with communications/telecommunications technology.
Broad capabilities to troubleshoot server-side code (C#, Java, Node.js, Ruby, or PHP) and client-side code (JavaScript, Android, iOS)

Benefits

Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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More about this job

Responsibilities

You will resolve complex technical inquiries and assist customers with integrations for the Glia Digital Customer Service platform. You will also collaborate with internal product and engineering teams to report bugs and advocate for best practices.

Requirements

Candidates must have at least 2 years of experience in software development or technical support and a bachelor's degree in a related field. Strong proficiency in RESTful APIs, cloud technologies, and excellent English communication skills are required.

Skills

Software development
Customer support
Technical troubleshooting
RESTful APIs
Cloud solutions
Web ecosystem
Communication
Problem solving
API integration
Bug tracking
JIRA
Slack
Customer empathy
Technical documentation

Benefits

Competitive salary
Stock options
Professional development support
Sports compensation
Therapy reimbursement
Counseling sessions
Team events

Visa sponsorship

Not detected in the job text

Keywords

Banking AI
SaaS
RESTful APIs
Cloud solutions
Web ecosystem
JIRA
Slack
Software development
Customer support
Technical troubleshooting
API
WebRTC
TCP/UDP
SSL/TLS
C#
Java
Node.js
Ruby
PHP
JavaScript
Android
iOS
Digital Customer Service
System integration
Bug tracking

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