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Added 9 mins ago
A
Bell Captain (Part-Time)
AccorHotel
Toronto, ON
- Part-time
Effectively reviews all daily reports and utilize information systems as E-mail, Pass on sheets, Daily Function listing, Inter office correspondence, VIP list, and act upon requirements in…
Added 9 mins ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…services, In-house Diagnostics, Telemedicine offerings, and Imaging systems in partnership with Equipment Specialists, and other regional Mars Science and Diagnostic (“SDx”) offerings. The…
Added 23 mins ago
FM
Industrial Mechanic/Millwright Journeyperson (Site Based)
Fortis Mining Engineering & Manufacturing
Saskatoon, SK
- Full-time
Possess a positive and professional attitude, set a high standard, and convey professionalism at all times
Added 23 mins ago
K
Customer Service Administrator- 12 Month Temp Contract
Komatsu
Fort McMurray, AB
- Temporary
Are you a customer-focused professional who thrives in a fast-paced environment and enjoys keeping operations running smoothly? We're looking for a Customer Service Administrator to be the…
Added 23 mins ago
B
Senior Financial Analyst - Internal Controls
Bitfarms
Brossard, QC
- Full-time
…succeed, ensure controls are properly designed and operating, and support a clean annual SOX audit opinion as the company's processes and risk profile evolve. This role focuses on financial…
Added 23 mins ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Winnipeg, MB
- Full-time
…health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 24 mins ago
WA
Director of Engineering - Hilton Toronto
Waldorf Astoria Kuwait
Toronto, ON
- Full-time
Lead facility operations: Direct the functionality, safety, and compliance of the hotel’s buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in…
Added 38 mins ago
AS
Journeyman - Electrician
Abbotsford School District
Abbotsford, BC
- Full-time
…repair of electrical services, audiovisual equipment, security systems, computer systems, fire alarms, personal address systems, telephone systems and electronic equipment in district…
Added 39 mins ago
SS
IT Manager
SysGen Solutions Group
Calgary, AB
- Full-time
…committed to providing unmatched customer service, comprehensive IT support, and innovative IT solutions for clients across Alberta and British…
Added 39 mins ago
T
Senior Internal Auditor
Twilio
Remote, Canada
- Full-time
- Remote
SOX & Financial Controls: Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation…
Added 39 mins ago
W
Procurement Contract Specialist II
Worley
Edmonton, AB · Calgary, AB
- Full-time
We are seeking an experienced contracts professional to support both the administration of assigned contracts and the effective use, governance, and continuous improvement of contract…
Added 39 mins ago
M
Cloud Solution Architect (CSA) - Cloud & AI Data
Microsoft
Ottawa, ON
- Full-time
…infrastructure technologies, information technology (IT) consulting/support, systems administration, data engineering, database administration, network operations, software…
Added 53 mins ago
GP
Production Manager - Paper Bag Manufacturing
Gather Packaging
Toronto, ON · North York, ON
- Full-time
This is an opportunity to join us at an important stage of our growth and help build the manufacturing standards, systems and skilled workforce that will define our operation for years to…
Added 53 mins ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
…commercial effectiveness of proposals for automation tooling and systems that meet nuclear customer requirements. The Manager leads the review and approval of customer requirements,…
Added 53 mins ago
C
Learning & AI Enablement Associate (6-Month Contract)
ChangeMakers
Toronto, ON
- Contract
Support change management projects tied to new systems, policy rollouts, and workforce transitions
Added 53 mins ago
CI
System Test Specialist
Calian in Space & Technology
Ottawa, ON
- Contract
Experience validating commercial off-the-shelf (COTS) solutions and integrated systems that support operational, mission-critical, industrial, transportation, defence, simulation, training,…
Added 53 mins ago
E
Software Testing Specialist
EPITEC
Ottawa, ON
- Contract
…frameworks and comprehensive testing strategies for complex embedded systems and infotainment…
Added 53 mins ago
MT
Head of Design Operations
Madison Taylor Design
Midhurst, ON
- Full-time
Demonstrated experience building (not just administering) operational systems and processes for a professional team.
Added 53 mins ago
FH
Credit and Collection Team Leader
Fuze HR Solutions
Mississauga, ON
- Full-time
This hands-on role is ideal for a collections professional who can drive cash collection results, reduce overdue accounts, resolve disputes, and support credit risk management while…
Added 53 mins ago
A
Senior Engine Engineer - Treyarch - Vancouver, BC
Activision
Vancouver, BC
- Full-time
8+ years of professional software engineering experience, with significant experience in game engine, core systems, or runtime development.
Added 53 mins ago
NS
Industrial Mechanic/Millwright Journeyperson (Site Based)
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Possess a positive and professional attitude, set a high standard, and convey professionalism at all times
Added 53 mins ago
MS
Quality Assurance and Process Lead
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Sinai Health is looking for skilled quality assurance professional who is aligned to our purpose to join our team as the Quality Assurance and Process Lead, Wait Time Information System…
Added 53 mins ago
MS
Patient Care Manager, General Medicine
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $70.31 to $87.91 CAD / hour
- Contract
Support the critical work of our 12 South General Medicine unit by facilitating a better experience for patients with a wide range of acute and chronic medical conditions.
Added 53 mins ago
EG
Route Supervisor
Emterra Group
Barrie, ON · Greater Barrie Metropolitan Area
- Full-time
Tuition reimbursement program and professional development support!
Added 53 mins ago
AI
Engineering - Flight Software Engineer
Aversan Inc.
Brampton, ON
- $112,000 to $140,000 CAD / year
- Full-time
…leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…

Glia

Associate, Client Engineering (Mexico City)

Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Mexico City as Sr. Associate, Client Engineering.

The Role:

As part of our Entry Client Engineer Team, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies. You’ll deliver recommendations to make our customer’s integrations secure, scalable, and seamless. A Sr. Associate, Client Engineering is effective, capable of managing demanding workloads, and excels at prioritizations and evaluation of situational urgency.

What you’ll do:

A regular day in the life of a Sr. Associate, Client Engineering at Glia consists of resolving technical inquiries with our customers and partners, helping them achieve their goals through Glia’s Digital Customer Service platform while maintaining high standards.

Works with our customers' and partners' developers, architects, business analysts, and support personnel to set up complex technical integrations.
Collaborates with the Glia Product and Engineering teams using JIRA tickets, to report reproducible bugs, and Slack
Provides support to our clients by conducting effective troubleshooting on bugs and defects raised via our Service Desk or virtual channels.
Helps our customers to understand the finer points of Glia’s capabilities and influences them to implement best practices.
Interacts, collaborates, and networks with Engineering, Product Management, and Customer Success in search for solutions
Be ready to work in a fast-paced environment!

Requirements:

2+ years in software development, customer support/service, support engineering, or related
Strong customer empathy. Desire to deliver positive, delightful customer experiences by identifying their problems and guiding them through complex technical solutions.
Excellent reading, listening, and writing skills in English
Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions.
A firm understanding of the technology stacks common to the Web ecosystem.
High competency in communicating complex issues to both technical and non-technical audiences.
Ability to professionally and diplomatically address customer concerns and provide concise feedback
Bachelor's Degree in Software Engineering, Computer Science or equivalent

Bonus:

Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Understanding of WebRTC and other web technologies.
Experience with communications/telecommunications technology.
Broad capabilities to troubleshoot server-side code (C#, Java, Node.js, Ruby, or PHP) and client-side code (JavaScript, Android, iOS)

Benefits

Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

Apply About employer

More about this job

Responsibilities

You will resolve complex technical inquiries and assist customers with integrations for the Glia Digital Customer Service platform. You will also collaborate with internal product and engineering teams to report bugs and advocate for best practices.

Requirements

Candidates must have at least 2 years of experience in software development or technical support and a bachelor's degree in a related field. Strong proficiency in RESTful APIs, cloud technologies, and excellent English communication skills are required.

Skills

Software development
Customer support
Technical troubleshooting
RESTful APIs
Cloud solutions
Web ecosystem
Communication
Problem solving
API integration
Bug tracking
JIRA
Slack
Customer empathy
Technical documentation

Benefits

Competitive salary
Stock options
Professional development support
Sports compensation
Therapy reimbursement
Counseling sessions
Team events

Visa sponsorship

Not detected in the job text

Keywords

Banking AI
SaaS
RESTful APIs
Cloud solutions
Web ecosystem
JIRA
Slack
Software development
Customer support
Technical troubleshooting
API
WebRTC
TCP/UDP
SSL/TLS
C#
Java
Node.js
Ruby
PHP
JavaScript
Android
iOS
Digital Customer Service
System integration
Bug tracking

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