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Added 3 mins ago
Associate Director, Information Security
Algonquin College of Applied Arts and Technology
Ottawa, ON
$119,680 to $159,570 CAD / year
Full-time
There has never been a more important time to lead information security in higher education. As technology continues to transform how we teach, learn, work, and connect, the cybersecurity…
Added 3 mins ago
Senior Designer, Women's Knitwear & Seamless
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Full-time
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Sales Development (SDR) Manager
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$90,000 to $130,000 CAD / year
Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 3 mins ago
Senior Software Engineer in Test, UI Platform
Okta
Toronto, ON
$118,000 to $162,000 CAD / year
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Okta is seeking an experienced Senior Software Engineer in Test for our UI Engineering team. As a senior member of product quality engineering, you will own the test framework and quality…
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Vice President, Strategy & Innovation
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Lead delivery of complex assignments and projects, exercise judgement and identify solutions to provide recommendations to business partners and senior management.
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As a Senior Controls Designer, you will lead the design, coordination, and documentation of sophisticated building automation and control systems for large-scale mission-critical…
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Drive profitable sales growth by understanding customer and channel dynamics, building trusted relationships with senior customer leadership, and identifying strategic growth opportunities.
Added 4 mins ago
Account Executive - Small Store
CONA Services
ON · Halifax, ON
Drive profitable sales growth by understanding customer and channel dynamics, building trusted relationships with senior customer leadership, and identifying strategic growth opportunities.
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Collaborate with senior team members to learn best practices and build technical/functional expertise.
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Senior Specialist, Configuration Management Projects
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Senior Specialist, Configuration Management Projects (L4)
Added 20 mins ago
Junior Business Advisor, Data & Analytics
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Collaborate with senior advisors/analysts and other team members to maintain data quality, work on creating and maintaining reports, assist with data analysis, creation of presentations and…
Added 20 mins ago
Chief Project Officer, and Executive Director, Capital Planning and Projects
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$89.06 to $133.59 CAD / hour
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Lead transformational delivery: Oversee planning, procurement, design, construction, and commissioning of major hospital redevelopments.
Added 20 mins ago
Development Manager - EA Sports FC
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Vancouver, BC
…dependencies, staffing needs, and decisions. Working with creative, technical, production, and quality leaders, you will help the Gameplay organization deliver a responsive, authentic, and…
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Enterprise Account Executive, Life Sciences
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Remote, Canada
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Added 34 mins ago
Senior Data Engineer
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…closely with business stakeholders, data scientists, and other technical teams to design, develop, and implement scalable data solutions. Your expertise will help translate complex business…
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Technical Lead- Salesforce
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Toronto, ON
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Senior Salesforce Technical Lead – Financial Services Implementation
Added 34 mins ago
Senior Java Architect
Confiar Services
Toronto, ON
$105 to $110 CAD / hour
Contract
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Added 34 mins ago
Cyber Security Architect
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$115,000 to $125,000 CAD / year
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Contribute to incident response as a senior technical escalation point, and translate lessons learned into architectural improvements.
Added 34 mins ago
Business Analyst with Capital Markets
Envision Technology Solutions
Toronto, ON
Contract
Partner with the Product Owner and Technology Area Lead to refine and prioritize the backlog in line with strategic objectives.
Added 34 mins ago
Senior Project Manager / Project Manager
GEI Consultants, Inc.
London, ON
$95,000 to $130,000 CAD / year
Full-time
Working closely with technical teams, clients, and leadership across GEI, the successful candidate will support and lead a variety of municipal infrastructure, civil engineering, and land…
Added 34 mins ago
Senior Software Developer
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Reporting to the Team Lead, Software Development, the Senior Software Developer designs, develops, and delivers rich web-based applications for visualizing complex geoscience data. Working…
Added 34 mins ago
Business Analyst - Capital Markets and Financial Services
Q1 Technologies, Inc.
Toronto, ON
$65 to $70 CAD / hour
Contract
Partner with the Product Owner and Technology Area Lead to refine and prioritize the backlog in line with strategic objectives.
Added 34 mins ago
Team Lead, Software Development
Seequent
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Reporting to the Manager, Software Engineering, the Team Lead, Software Development leads a team of technical professionals who collaborate with researchers and AI scientists to deliver…

Glia

Senior Software Engineer - Conversational AI (Python)

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 1, 2026

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Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

Job Title: Senior Software Engineer

Location: Canada (East Coast)

Meet Team Vector:

Team Vector builds the AI that talks directly to the customers of banks and credit unions. When someone calls their credit union to check a balance, dispute a charge, or ask about a loan, it’s our agent on the other end of the line.

Our vision: To build the world’s most intuitive and trusted customer-facing banking AI agents

Our mission: To build and scale a fully agentic voice AI framework that drives high-value customer interactions. We unify our runtime architecture, remove configuration friction, and keep our existing systems fully stable so customers never see a disruption.

Why This Work Is Interesting:

Voice AI with very low latency. People notice every pause in a conversation. We aim for the best voice AI experience available, which means working to shave milliseconds off every hop: speech recognition, LLM inference, tool calls, and speech synthesis. Latency is a first-class engineering constraint for us, not an afterthought.

LLM architecture under real constraints. Banking is one of the most regulated places to put an LLM in front of a customer. Every response has to be safe, accurate, compliant, and on-brand, and it still has to feel natural. That calls for a detailed harness around the model: guardrails, grounding, policy enforcement, verification layers, and controlled agentic flows. Building those controls without giving up speed or conversational quality is one of the hardest and most interesting problems in applied AI right now.

Real impact at scale. The agents you build will handle real conversations for real people across hundreds of financial institutions. What you ship matters.

A global team. Team Vector works across Europe and Vancouver, Canada, and collaborates closely with teams on both continents. You’ll work with experienced engineers who care about craft and move quickly.

What You’ll Do:

Design, build, and ship the core of our agentic voice AI framework, from conversation orchestration to tool calling and runtime architecture.
Build and evolve the harness controls (guardrails, grounding, policy checks, evaluation) that make our LLM agents trustworthy enough for banking.
Work on latency end to end: profile, measure, and optimize every stage of the real-time voice pipeline.
Help unify our runtime architecture and remove configuration friction so new banking use cases can launch quickly.
Keep our existing production systems stable and reliable while we build what comes next.
Work with product, design, and engineering teams across Europe and Vancouver to turn ambiguous problems into shipped outcomes.
Use AI-assisted development tools daily and help set the standards for how we review and verify agent-generated code.

Our Tech Stack:

Coding languages: Python, Elixir, TypeScript, React (JavaScript)
Persistence: Amazon RDS for PostgreSQL, DynamoDB, S3
Infrastructure: AWS
Monitoring: DataDog
CI/CD: Jenkins, Argo CD
AI: Gemini, Claude Code
Infrastructure as Code: Terraform
Other: Kafka, GitHub, Kubernetes, Docker

What We’re Looking For:

AI Systems Experience: A core requirement. You have built production AI systems before and you understand LLM architecture well: prompting and context management, tool use and agentic flows, retrieval and grounding, evaluation, and the tradeoffs between latency, cost, and quality. Real-time or voice AI experience is a strong plus, and so is experience with agent SDKs (such as the Claude Agent SDK or OpenAI Agents SDK).

Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk early. When AI writes more of the code, system design becomes the scarce and highly valued skill.

Excellent: Trusted, Fast Delivery: You ship fast without cutting corners. You have a track record of reliable outcomes, de-risking projects, and owning quality, including verifying and standing behind agent-generated code.

Applied AI Fluency: You actively use tools like Claude to design, build, review, and ship. You can direct agents, verify their output, and you know where they help and where they don’t.

Proactive: You see problems before they’re assigned to you and act on them. You partner with PMs to take projects from idea to delivery, and you raise issues, propose solutions, and drive them forward without waiting to be asked.

Adaptable: You do well in a fast-paced environment where priorities, tools, and the AI landscape itself change quickly. You adjust without losing momentum.

Curious: Learning Velocity: You’re hungry to learn. You run at unfamiliar problems, pick up new tools and practices quickly, and share what you learn with the people around you.

Cross-Continental Collaboration: You communicate clearly in writing and in person, and you do well on a distributed team. You can reliably overlap at least 2 hours a day with Pacific Time (9:00–11:00 AM PT) to work closely with teammates in Vancouver.

Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging. Ideally, you bring prior tech lead, team lead, or mentorship experience

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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More about this job

Responsibilities

Design, build, and maintain the core agentic voice AI framework, including conversation orchestration and runtime architecture. Optimize the real-time voice pipeline for latency while implementing robust guardrails and policy enforcement for banking compliance.

Requirements

Requires extensive experience in building production AI systems, specifically with LLM architecture, agentic flows, and retrieval-augmented generation. Candidates must demonstrate strong technical judgment, the ability to ship reliable code quickly, and experience working in distributed, cross-continental teams.

Skills

Python
LLM Architecture
Conversational AI
Voice AI
System Design
AWS
PostgreSQL
DynamoDB
Terraform
Kubernetes
Docker
Kafka
Prompt Engineering
Latency Optimization
Agentic Flows
DataDog

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Python
Elixir
TypeScript
React
Amazon RDS
PostgreSQL
DynamoDB
S3
AWS
DataDog
Jenkins
Argo CD
Gemini
Claude
Terraform
Kafka
GitHub
Kubernetes
Docker
LLM
Voice AI
Conversational AI
Banking AI
Agentic Framework
Latency Optimization
Guardrails
Prompting
Context Management
Retrieval
Grounding

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