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Added 25 days ago
Senior Java Software Engineer
Intellect Design Arena Ltd
Toronto, ON
$105,000 to $120,000 CAD / year
Full-time
We are seeking a strong Java Tech Lead with proven experience in delivering scalable microservices and cloud based applications. The ideal candidate will be responsible for leading…
Added 22 days ago
Software Engineer II, Machine Learning - Slack
Salesforce
Toronto, ON · Canada - Toronto
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 22 days ago
Software Engineer II, Machine Learning - Slack
Slack
Toronto, ON · Canada - Toronto
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 26 days ago
Senior Java Developer (ETL)
Synechron
Montreal, QC
$100,000 to $110,000 CAD / year
Full-time
Synechron is seeking an experienced backend developer with strong Core Java and Spring Boot skills to lead the understanding, enrichment, and enhancement of existing ETL processes. This…
Added 22 days ago
Technical Account Manager
Glia
Remote, Canada
Full-time · Remote
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction…
Added 21 days ago
Senior Director, Engineering - Innovation Tribe
Fitch Group
Toronto, ON
Fitch Ratings is seeking a visionary Senior Director of Engineering to lead our Innovation Tribe in Toronto - a bold, strategic investment in defining the future of AI-powered financial…
Added 1 month ago
Full Stack Developer, AI
RBC
Toronto, ON
Full-time
Develop and maintain full-stack solutions across a diverse tech stack (Java, Python, Node.js, Angular, Spring Boot), contributing to both front-end and back-end features while continuously…
Added 1 month ago
Developer Lead (AI-Enabled Systems)
BMO
Toronto, ON · FCP
Full-time
This role is not limited to a specific tech stack. We are looking for someone who:
Added 27 days ago
Middle/Senior Forward Deployed Engineer (Python, AI)
Exadel
Canada
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google,…
Added 27 days ago
Associate Director - Lead Production Services Support, Fixed Income
RBC
Toronto, ON
Full-time
We are seeking an experienced highly motivated Lead Production Services Support Analyst for our Capital Markets, QTS, and Fixed Income Production Application Support team. You will be…
Added 26 days ago
Sr. Software Engineer
eBay
Toronto, ON
Full-time
Lead and improve E2E testing quality and increase delivery velocity across features.
Added 28 days ago
Principal AI Engineer
PointClickCare
Mississauga, ON
$191,700 to $213,000 CAD / year
Full-time
…care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of…
Added 19 days ago
Associate Director - Murex Reporting Lead Developer
RBC
Toronto, ON
Full-time
We are seeking an experienced highly motivated Lead Murex Reporting Developer for Credit & Rates Derivatives’ trade management, reporting and settlement system (Murex). You will oversee…
Added 26 days ago
Associate Director - Murex Reporting Lead Developer
Royal Bank of Canada
Toronto, ON
Full-time
We are seeking an experienced highly motivated Lead Murex Reporting Developer for Credit & Rates Derivatives’ trade management, reporting and settlement system (Murex). You will be working…
Added 26 days ago
Tech Lead - Java fullstack (Angular)
Synechron
Montreal, QC · MDC – Montreal
Full-time
…recherche un développeur backend expérimenté, maîtrisant Core Java et Spring Boot, pour comprendre, enrichir et améliorer les processus ETL existants. Ce rôle offre une opportunité de…
Added 28 days ago
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
Full-time
Acts as lead developer and technical design authority for applications in scope, setting coding standards, design patterns, branching strategy, and definition of done for internal and…
Added 27 days ago
Associate Director - Lead Production Services Support, Fixed Income
Royal Bank of Canada
Toronto, ON
Full-time
We are seeking an experienced highly motivated Lead Production Services Support Analyst for our Capital Markets, QTS, and Fixed Income Production Application Support team. You will be…
Added 27 days ago
Staff Engineer – Software Development, Architecture, Security & Governance
Royal Bank of Canada
Toronto, ON
Full-time
…a Staff Engineer, you will have the opportunity to work and lead complex projects, collaborating with cross-functional teams to design, develop, and deploy production-grade applications…
Added 27 days ago
Staff Engineer – Software Development, Architecture, Security & Governance
RBC
Toronto, ON
Full-time
…a Staff Engineer, you will have the opportunity to work and lead complex projects, collaborating with cross-functional teams to design, develop, and deploy production-grade applications…
Added 29 days ago
Technical Lead
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
We are seeking a Full Stack Developer (Tech Lead) to design, develop, and support scalable enterprise applications. This role combines hands-on software engineering with technical…
Added 27 days ago
Software Engineer (Fraud & Risk)
Trulioo
Remote, Canada
$110,000 to $135,000 CAD / year
Full-time · Remote
But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the…
Added 28 days ago
Principal AI Engineer
PointClickCare
Mississauga, ON
Full-time
…care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of…
Added 29 days ago
Senior Java Developer, Vice President
Citi
Mississauga, ON
Full-time
The Lead Developer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The…
Added 1 month ago
Senior Software Engineer, Cloud Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
$108,200 to $143,430 CAD / year
Full-time · Remote
…Great Place To Work® Certified company - 92% of employees at RV Tech Canada say it is a great place to work, compared to 60% at a typical…
Added 29 days ago
Senior Software Test Engineer
Coursera Sourcing
Toronto, ON
Research and identify AI augmented agentic solutions and lead large-scale test automation initiatives

Glia

Technical Account Manager

Remote, Canada

Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role
Posting language: English
Posted: Sep 8, 2026

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Original job description

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

The work

As a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects. This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive platform utilization and technical optimization.

The team’s setup
Our team is distributed across the U.S. and Canada. As part of our small but mighty team, you'll be instrumental in establishing the foundation for our rapidly expanding organization. This is an exceptional opportunity to make a significant impact in a high-growth environment where your contributions will help shape our team's future and have lasting influence on our organization's success. The Technical Account Manager role maintains a focused portfolio of 4-7 strategic accounts, enabling deep technical partnerships and comprehensive customer engagement.

Responsibilities

Customer Success & Relationship Management

Drive platform adoption and growth through Account Team collaboration
Build strategic relationships with customer IT teams and internal stakeholders
Gather feedback and contribute to product improvement initiatives

Technical Support & Problem Solving

Lead complex troubleshooting and provide proactive technical guidance
Monitor and maintain system integrations and security configurations
Implement risk monitoring systems and resolve technical issues

System Optimization & Analytics

Design and implement efficient configuration and routing strategies
Analyze performance metrics to improve productivity and efficiency
Identify and enable technical expansion within the customer's roadmap

Technologies You'll Work With

Web Technologies (e.g., REST APIs, WebRTC, Web Sockets)
SIP and Media Streaming Technologies
Mobile Technologies (e.g., Swift, Java, Kotlin)
Jira, QuickSight, Salesforce

Requirements

5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role
Strong understanding of software and front-end development concepts
Proven problem-solving skills with the ability to prioritize tasks effectively
Experience in Contact Center as a Service (CCaaS) solutions and SIP (big plus!)
Excellent communication skills, both verbal and written.
Ability to articulate technical concepts to non-technical executive audiences.
Bachelor’s degree in a relevant field

Benefits

Competitive salary and stock options
Professional development support (trainings, courses, conferences, books, etc)
Access to all the latest tools and equipment you’ll need
Sports compensation, reimbursement for therapy, counseling sessions
Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
Diversity: 25 countries represented

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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More about this job

Responsibilities

You will serve as the primary technical resource for a portfolio of strategic accounts, driving platform utilization and technical optimization. This involves collaborating with internal teams to lead complex troubleshooting, design configuration strategies, and ensure customer success.

Requirements

Candidates must have at least 5 years of experience in technical consulting, account management, or solutions architecture. A strong understanding of software development, front-end concepts, and experience with CCaaS or SIP solutions is required.

Skills

Technical account management
Technical consulting
Solutions architecture
Software development
Front-end development
Troubleshooting
System integration
Security configuration
Risk monitoring
REST APIs
WebRTC
Web Sockets
SIP
Swift
Java
Kotlin

Benefits

Competitive salary
Stock options
Professional development support
Sports compensation
Therapy and counseling sessions
Team events

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Banking AI
SaaS
CCaaS
REST APIs
WebRTC
Web Sockets
SIP
Swift
Java
Kotlin
Jira
QuickSight
Salesforce
System Integration
Platform Adoption
Technical Consulting
Solutions Architecture
Financial Institutions
Workflow Automation
Data Analytics
Security Configuration
Customer Success
Front-end Development
Troubleshooting

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