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Added 13 mins ago
Oracle Retail MFCS Lead Analyst
Global Applications Solution
Canada
Contract
Job Title: Oracle Retail MFCS Onsite Lead / Senior Analyst
Added 30 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 32 mins ago
Senior MDR Analyst
Blackpoint Cyber
Remote, Canada
$108,000 to $135,000 CAD / year
Full-time · Remote
Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations…
Added 45 mins ago
Financial Analyst
Irving Shipbuilding
Dartmouth, NS
Full-time
Are you ready to turn data into decisions? As a Financial Analyst, you’ll play a key role in shaping the financial direction of the business by partnering with operations to deliver timely…
Added 46 mins ago
Technology Lead
Infosys
ON
Infosys Public Services is seeking a Business System Analyst. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software…
Added 46 mins ago
Senior GRC Analyst - Central or Eastern time, US or Canada
Shift Technology
Toronto, ON
Act as a lead contact to translate Shift’s global information security expectations into actionable policies, standards, and procedures.
Added 1 hour ago
Sr. IT Ops Analyst
TD
Mississauga, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
Senior Analyst, Program Controls (1-Year Term)
Atomic Energy of Canada, Ltd.
Ottawa, ON
Other
Support the continued development of practical, sustainable program controls practices that can be applied across special projects and programs within the science and technology portfolio.
Added 1 hour ago
Peoplesoft Analyst
eTeam
Montreal, QC
$35 to $38.13 CAD / hour
Contract
As a key member of the HR Analytics & Insights team, the HRIS Analyst serves as a strategic partner to HR stakeholders and IT functions across client. This role is responsible for the…
Added 1 hour ago
Commercial Banking Senior System Analyst
Epsilon Solutions Ltd.
Montreal, QC
Contract
Closely collaborate with Business Management, Information Technology, and outside vendors to develop and implement new applications and tools for use by the business.
Added 1 hour ago
Business Analyst - Senior (Data Analysis and Oracle exp)
Bevertec
Toronto, ON
Contract
Job Role: Business Analyst - Senior (Data Analysis and Oracle exp)
Added 2 hours ago
Financial Analyst
J.D. Irving, Limited
Dartmouth, NS
Full-time
Are you ready to turn data into decisions? As a Financial Analyst, you’ll play a key role in shaping the financial direction of the business by partnering with operations to deliver timely…
Added 2 hours ago
Agency Operations Specialist - MA4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…by providing benefits, support resources, and training and development…
Added 2 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are looking for an experienced Business Analyst to support the Government of Alberta’s Technology and Innovation initiatives. The successful candidate will provide senior-level business…
Added 2 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are looking for an experienced Business Analyst to support the Government of Alberta’s Technology and Innovation initiatives. The successful candidate will provide senior-level business…
Added 4 hours ago
Junior Software Developer (contract position) / Développeur débutant de logiciels (poste contractuel)
CCMTA
Ottawa, ON
Full-time
You will work as part of our development team under the guidance and mentoring of our Development Team Lead, alongside a Platform Engineer, a Business Analyst and a Cloud Network and…
Added 6 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 10 hours ago
Director of Marketing
BinSentry
Kitchener, ON
$150,000 to $185,000 CAD / year
Full-time
…leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with…
Added 11 hours ago
Senior Business Systems Analyst
Royal Bank of Canada
Toronto, ON
Full-time
A key IT role within Wealth Management Technology & Solutions, Data Services Canada team, you will be a Business System Analyst that will act as an SME for Global Wealth Management Data Hub…
Added 12 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 12 hours ago
Business Systems Analyst II - Forward Summit East 2026
TD
Toronto, ON
Full-time
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure,…
Added 14 hours ago
Spontaneous Application – IT & Digital Technology
BNP Paribas
Montreal, QC
Full-time
…regulatory obligations with precision and security. You will lead the development of sophisticated applications that integrate with complex business…
Added 14 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are looking for an experienced Business Analyst to support the Government of Alberta’s Technology and Innovation initiatives. The successful candidate will provide senior-level business…

Global Applications Solution

Oracle Retail MFCS Lead Analyst

Canada

Job type: Contract
Posting language: English
Posted: Sep 22, 2026

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Original job description

Job Title: Oracle Retail MFCS Onsite Lead / Senior Analyst

Location: Canada, Remote

Work Schedule: US Central Time (CT)

Employment Type: Contract

Position Overview

We are seeking an experienced Oracle Retail Merchandising Foundation Cloud Service (MFCS) Lead / Senior Analyst to serve as our primary onsite technical and functional liaison in Plano, TX. In this role, you will bridge communication between US business stakeholders, IT leadership, and offshore Application Maintenance Services (AMS) teams. You will drive application support, service delivery, and module integrations - with a strong focus on Sales Audit - ensuring high system availability, SLA compliance, and seamless operational performance.

Key Responsibilities

Stakeholder & Offshore Coordination: Act as the primary onsite liaison between business stakeholders, internal IT teams, offshore AMS support, and third-party vendors for all MFCS incidents, enhancements, and service requests.
Service Delivery & Support Leadership: Lead application support and operational service delivery for Oracle Retail MFCS modules, driving strict adherence to SLAs, incident resolution timelines, and overall system availability.
Requirements & Solutioning: Facilitate functional requirement-gathering sessions with business partners and translate functional needs into actionable technical specifications for offshore development and support teams.
Incident, Problem & Change Management: Direct incident management workflows, perform Root Cause Analysis (RCA) for key issues, conduct risk assessments, and implement long-term preventive measures.
Release & Deployment Management: Coordinate release planning, functional/integration testing, and production deployments to minimize business disruption and uphold change management standards.
Performance Monitoring & Optimization: Monitor operational KPIs, system batch execution, and application performance across MFCS integrations and workflows to proactively identify process improvements and optimization opportunities.

Key Qualifications & Skills

Oracle Retail Expertise: Deep functional and technical knowledge of Oracle Retail MFCS (Merchandising Foundation Cloud Service), with specialized experience in Sales Audit (ReSA) workflows and integrations.
Onsite Liaison Experience: Proven track record of managing deliverables and bridging communications between US business users and offshore technical/AMS teams.
ITIL / ITSM Proficiency: Strong grasp of Incident, Problem, Change, and Release Management processes within complex retail enterprise environments.
Communication & Leadership: Excellent verbal and written communication skills with the ability to articulate complex technical issues to non-technical business stakeholders.

Chandan Singh

Talent Acquisition Specialist

+1 2014997364

[email protected]

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More about this job

Responsibilities

The Lead Analyst serves as the primary onsite liaison between business stakeholders, IT leadership, and offshore AMS teams to manage MFCS incidents and enhancements. They are responsible for driving application support, ensuring SLA compliance, and overseeing system integration and performance optimization.

Requirements

Candidates must possess deep functional and technical expertise in Oracle Retail MFCS, specifically within Sales Audit workflows. Strong proficiency in ITIL/ITSM processes and proven experience in bridging communication between business users and offshore technical teams are required.

Skills

Oracle Retail MFCS
Sales Audit
ReSA
ITIL
ITSM
Incident Management
Problem Management
Change Management
Release Management
Stakeholder Management
Application Support
Service Delivery
System Integration
Root Cause Analysis
Technical Documentation
Operational Performance

Visa sponsorship

Not detected in the job text

Hiring contact

Chandan Singh

Hiring contact email

[email protected]

Keywords

Oracle Retail
MFCS
Merchandising Foundation Cloud Service
Sales Audit
ReSA
ITIL
ITSM
Incident Management
Problem Management
Change Management
Release Management
AMS
SLA
Root Cause Analysis
KPI
System Integration
Retail
Cloud Service
Technical Liaison
Functional Analysis
Deployment Management
Performance Monitoring
Enterprise Software
Business Stakeholders
Offshore Coordination
Service Delivery
Operational Support
Requirement Gathering
Technical Specifications

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