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Added 3 mins ago
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Recruiting Analyst
Accenture
St. Catharines, ON · Toronto, ON
- Full-time
…businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at…
Added 18 mins ago
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Personal Banking Associate Trainee
TD
Whitby, ON
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 48 mins ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
Champion digital transformation by defining and optimizing segment offerings across appropriate channels
Added 1 hour ago
TC
General Manager, Allied Parts
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a commercially driven General Manager - Allied Parts to lead and grow an increasingly important parts business. This senior leadership role combines strategy,…
Added 1 hour ago
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ABM Marketing Manager - 12m FTC
EcoOnline
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Coordinate campaign launches across digital, content, events and sales enablement.
Added 1 hour ago
CO
Job ID #32314: Supervisor, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, IT Infrastructure, the Supervisor, Infrastructure oversees operation, maintenance, availability, performance and continual improvement of the City’s enterprise…
Added 1 hour ago
CO
Job ID #32295: Manager, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO (Chief Information Security Officer), the Manager, Cybersecurity provides strategic and operational leadership for the City’s cybersecurity program, protecting the…
Added 1 hour ago
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Personal Banker Assosiate
BMO
Richmond Hill, ON
- Full-time
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and…
Added 2 hours ago
Senior Electrical Manager
Give and Go Prepared Foods
Toronto, ON
Give & Go Prepared Foods is seeking an experienced Senior Manager, Electrical to provide strategic and technical leadership for electrical infrastructure, power distribution, industrial…
Added 2 hours ago
J
Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
…next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in…
Added 2 hours ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
We are seeking a strategic, customer-focused leader to oversee precision agriculture operations across the organization. The Corporate Precision Agriculture Manager will drive the dealer…
Added 3 hours ago
NB
Associate
National Bank of Canada
Winnipeg, MB
- Temporary
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 4 hours ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 4 hours ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Clinical Operations Informatics Office (COIO) Operational Informatics team provides coordinated, consistent, and sustainable informatics support across Urban and Rural Acute Care,…
Added 4 hours ago
FR
Customer Success Manager
Fiat Republic
ON · Toronto, Ontario
- Full-time
Fiat Republic is a regulated B2B neobank for businesses that move money between fiat and digital assets. Through a single API, our clients open accounts, access local payment rails,…
Added 4 hours ago
M
RQ00829 - Product Manager - Senior
Maarut
Toronto, ON
- Contract
Senior-level product management experience for complex digital health, integration, or enterprise application products, including product strategy, roadmaps, feature prioritization, backlog…
Added 5 hours ago
FR
Customer Success Manager
Fiat Republic
ON · Ontario, Canada
- Full-time
Fiat Republic is a regulated B2B neobank for businesses that move money between fiat and digital assets. Through a single API, our clients open accounts, access local payment rails,…
Added 8 hours ago
AU
Security Guard (Floater) - Shopping Mall
Allied Universal
Winnipeg, MB
- $17 CAD / hour
- Part-time
Allied Universal is seeking professional and highly motivated Security Guard to join our Security Operations team at a shopping mall location in Winnipeg, Manitoba.
Added 8 hours ago
CC
Program Manager
Cameco Corporation
Saskatoon, SK
- Full-time
…Cameco’s corporate office is based in Saskatoon. We have mining operations and projects in northern Saskatchewan, Kazakhstan, the United States and Australia. We are also a leading supplier…
Added 8 hours ago
WR
Business Development Representative - Vancouver
War Room
Vancouver, BC
- Full-time
We are a highly specialized programmatic advertising agency. We focus 100% of our efforts on digital media buying. It’s how we exceed conversion goals in nearly every campaign we run and…
Added 8 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 8 hours ago
C
Sales Associate
Claire's
Mississauga, ON
- $17 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 9 hours ago
UO
Senior Web Developer
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Knowledge of business process development, governance processes, management, and administrative operations.
Added 9 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
…developing and managing relationships with banks, card issuers, digital wallets, and other financial ecosystem partners to drive customer engagement, commercial growth, and mutually…
Added 9 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
…developing and managing relationships with banks, card issuers, digital wallets, and other financial ecosystem partners to drive customer engagement, commercial growth, and mutually…

Global Credit Union

Branch Manager II

Mississauga, ON, Canada
Clearview, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 24, 2026

Original job description

Overview

Reports to: Varies by location

Functions Supervised: Branch Services and Staff

Primary Functions: In this role, you will spearhead branch performance, drive portfolio management and sales growth, and exceptional employee and member experience. As the branch leader driving execution and delivering results, you will leverage inspirational leadership, foster collaborative partnerships, and implement sound operational practices to establish and maintain a strong member centric culture. You will inspire, empower, and develop your team as both a leader and a coach, helping them achieve individual and collective performance and sales goals through innovative, needs based solutions that deliver meaningful value to members. To succeed, you must communicate business priorities with clarity and energy, enabling your team to execute confidently while elevating service excellence, deepening member relationships, and driving long term, sustainable growth.

Duties And Responsibilities

Lead the Team: Translate business objectives into clearly defined, branch-level priorities with individualized action plans; direct and oversee activities to consistently exceed targets.
Coach & Mentor: Provide regular observational feedback and structured monthly 1:1s; specifically coaching the Assistant Branch Manager to drive service and sales excellence.
Elevate Member Experience: Guide the team to deepen relationships via needs-based conversations, tailored solutions, and education on alternative channels.
Grow the Business: Monitor market trends and competitor offerings; activate and maintain strong internal partnerships (Insurance Brokers, Home Loans, Business/Commercial Services, Retirement & Investment Services) to deliver comprehensive solutions.
Resolve Issues: Use strong communication and problem-solving skills to address member and personnel concerns quickly and constructively.
Community Engagement: Plan and execute outreach, events, sponsorships, and education that align with GCU’s mission and values.
Manage Personnel: Hire, onboard, evaluate, and develop team members; foster a collaborative environment that encourages unity, teamwork, and encourages diverse ideas that support Global’s mission, vision and values.
Maintain Compliance and Operations: Adhere to all regulatory requirements; understand all policies/procedures and exercise sound judgment as appropriate. Ensure facility maintenance and supply inventory meet standards.
Call Center Support: Support Member Service Center overflow activities and ensure schedule adherence.
Member Experience & Efficiency: Achieve member satisfaction and retention through empathetic, personalized service at every interaction. Promote digital adoption, strive for first contact resolution, lobby management, and call handling performance.
Portfolio, Acquisition & Retention: Meet/exceed branch production goals on deposits and loans; drive net new deposits, memberships, and shares, while expanding multi product households. Minimize attrition through proactive retention and advance Personal Lines Insurance quote & bind outcomes.
Talent & Culture: Build a diverse pipeline, implement coaching plans, and develop team members to meet evolving business needs; maintain a safe, inclusive workplace with high morale.
Operational Integrity: Ensure full compliance with policies and regulatory requirements; uphold and maintain strong asset controls (security, cash/negotiables, General Ledger (GL) accounts) and schedule adherence for Member Service Center overflow calls.
Community Impact: Serve as a visible brand ambassador - cultivate relationships with local businesses and civic organizations, lead financial literacy efforts, execute member and community events, convert qualified leads, and drive business development to expand awareness, drive growth and adoption of GCU solutions.
Other Duties: Perform additional responsibilities as assigned.

Qualifications

Education: Bachelor’s degree in Business Administration or related field.

Creditable Experience in Lieu of Education: Two years of sales management experience in retail or branch banking, with a track record of meeting sales goals and driving member satisfaction in a high-volume environment.

Experience/Skills: Demonstrated ability to coach and develop teams to excellence in sales, service, and operational integrity. Strong interpersonal communication, confidence, and ability to multitask effectively. Experience in retail banking, talent sourcing, and assessment. Experience leading in a digital-forward environment. Ability to lift up to 25 lbs. as needed. Obtain and maintain applicable state Personal Lines Insurance licenses to quote and bind products and meet established quote and issue goals.

Tenure: Assignment to Branch Manager I (Category 09), or Branch Manager II (Category 08), is determined by organizational needs, market, education and experience. Advancement requires management recommendation and will be based on certifications and/or performance.

Compensation

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 08

$79,989 - $132,798 annually

Salary Pay Range: 09

$69,557 - $112,677 annually

Benefits

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

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More about this job

Responsibilities

Lead branch performance, sales growth, portfolio management, and member experience while coaching and developing staff to meet service and production goals. Maintain compliant branch operations, build community and business partnerships, and promote member retention, digital adoption, and growth of financial products.

Requirements

A bachelor’s degree in Business Administration or a related field is listed, with two years of sales management experience in retail or branch banking accepted in lieu of education. Candidates should have experience developing teams, retail banking and talent sourcing, strong communication and multitasking skills, and the ability to obtain and maintain applicable state Personal Lines Insurance licenses.

Skills

Branch Management
Sales Management
Team Leadership
Coaching And Mentoring
Member Experience
Relationship Building
Portfolio Management
Business Development
Retail Banking
Needs-Based Selling
Problem-Solving
Regulatory Compliance
Operational Integrity
Talent Sourcing
Digital Adoption
Community Engagement

Benefits

Short-Term And Long-Term Incentives
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Flexible Spending Account
401(k) With 5% Match
Employee Assistance Program
Life Insurance
Disability Coverage
Voluntary Accident Benefits
Hospitalization Benefits
Critical Illness Benefits
Tuition Reimbursement
Paid Time Off
Paid Sick Leave
Paid Holidays

Visa sponsorship

Not detected in the job text

Keywords

Branch Services
Branch Performance
Portfolio Management
Deposit Growth
Loan Production
Membership Growth
Member Retention
Retail Banking
Sales Goals
Needs-Based Solutions
Member Service Center
First Contact Resolution
Digital Adoption
Personal Lines Insurance
Insurance Licensing
Home Loans
Business And Commercial Services
Retirement And Investment Services
Regulatory Requirements
Cash And Negotiables Controls
General Ledger Accounts
Financial Literacy
Community Outreach
Talent Sourcing
Employee Development
Facility Maintenance

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