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Added 1 hour ago
SH
Assistant Manager II
Sunglass Hut
Vaughan, ON
- Full-time
Added 3 hours ago
Assistant Manager II
EssilorLuxottica Group
Vaughan, ON
Added 15 hours ago
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Production Supervisor
Tallow & Fries, Inc.
Mississauga, ON
- Full-time
We are seeking dedicated and experienced results-driven Shift Supervisor to lead and oversee all operations on our automated frozen french fries production line during an assigned shift in…
Added 1 day ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Added 1 day ago
BM
Assistant Manager, Alpine Race & Freestyle - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Assistant Manager, Race sets the cultural tone for creating revolutionary guest experiences while uniting their team around purpose and fun. The Assistant Manager, Race & Freestyle,…
Added 1 day ago
Area Manager II, YYZ4
Amazon
Brampton, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 1 day ago
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Design Engineer, North America AMZL Design Engineering
Amazon
St. Thomas, ON
- Full-time
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 1 day ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Added 1 day ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
Added 1 day ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
Reports to: Lead Technician/Operations Manager
Added 1 day ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
Reports to Lead Technician/Operations Manager
Added 1 day ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 CAD / hour
- Full-time
Added 2 days ago
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Software Engineer II, Earnings
Toast
Toronto, ON
- Full-time
…commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of…
Added 2 days ago
SC
Warehouse Associate II.
Staples Canada
Kitchener, ON
- Full-time
Receive, store, and move products around the warehouse using equipment. Perform work under the direction of warehouse supervisor or manager.
Added 2 days ago
SA
Accountant II
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Assist the Finance Operations Manager, AR Team Lead, and AP Team lead with other duties as assigned
Added 2 days ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
Under the guidance of the Manager, Clinical Trial System Services the Clinical Trial Systems Lead focuses on technical coordination and administration of the province¿s Clinical Trial…
Added 2 days ago
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Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 2 days ago
UO
Supply Chain Analyst, Supply Chain Management
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, the Supply Chain Analyst contributes to sourcing activities, procurement operations, and performance reporting by applying analytical thinking, supporting…
Added 2 days ago
UO
Contracts Specialist, Procurement Services
University of Calgary
Calgary, AB
- Contract
Reporting to the Manager, the Contract Specialist collaborates with procurement staff, departments, and units to assess needs, gather requirements, provide contracting guidance, and…
Added 2 days ago
RS
Supply Chain Planner
Radiant Systems Solutions, Inc
Mississauga, ON
- Contract
Identify opportunities to improve supply flexibility while balancing inventory, collaborate with category manager on supplier working capital, and obsolescence risks.
Added 2 days ago
SC
Warehouse Associate II, Full Time
Staples Canada
Kitchener, ON
- Full-time
Receive, store, and move products around the warehouse using equipment. Perform work under the direction of warehouse supervisor or manager.
Added 2 days ago
WM
Forklift Operator, MRF - Swing Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Coordinates with MRF Manager to see what material needs to be baled or shipped.
Added 2 days ago
WM
Forklift Operator, MRF - Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Coordinates with MRF Manager to see what material needs to be baled or shipped.
Added 2 days ago
SR
Warehouse Associate II, Full Time
Staples Retail
Kitchener, ON
- Full-time
Receive, store, and move products around the warehouse using equipment. Perform work under the direction of warehouse supervisor or manager.
Added 2 days ago
T
Account Manager II, Commercial Mortgage Group
TD
Toronto, ON
- Full-time
The Account Manager II (AM II) reports to an Associate Vice President (AVP) or a Manager Mortgage Credit (MMC) and the AM II position level is differentiated by the complexity and size of…

Global Credit Union

Branch Manager II

Mississauga, ON, Canada
Clearview, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 24, 2026

Original job description

Overview

Reports to: Varies by location

Functions Supervised: Branch Services and Staff

Primary Functions: In this role, you will spearhead branch performance, drive portfolio management and sales growth, and exceptional employee and member experience. As the branch leader driving execution and delivering results, you will leverage inspirational leadership, foster collaborative partnerships, and implement sound operational practices to establish and maintain a strong member centric culture. You will inspire, empower, and develop your team as both a leader and a coach, helping them achieve individual and collective performance and sales goals through innovative, needs based solutions that deliver meaningful value to members. To succeed, you must communicate business priorities with clarity and energy, enabling your team to execute confidently while elevating service excellence, deepening member relationships, and driving long term, sustainable growth.

Duties And Responsibilities

Lead the Team: Translate business objectives into clearly defined, branch-level priorities with individualized action plans; direct and oversee activities to consistently exceed targets.
Coach & Mentor: Provide regular observational feedback and structured monthly 1:1s; specifically coaching the Assistant Branch Manager to drive service and sales excellence.
Elevate Member Experience: Guide the team to deepen relationships via needs-based conversations, tailored solutions, and education on alternative channels.
Grow the Business: Monitor market trends and competitor offerings; activate and maintain strong internal partnerships (Insurance Brokers, Home Loans, Business/Commercial Services, Retirement & Investment Services) to deliver comprehensive solutions.
Resolve Issues: Use strong communication and problem-solving skills to address member and personnel concerns quickly and constructively.
Community Engagement: Plan and execute outreach, events, sponsorships, and education that align with GCU’s mission and values.
Manage Personnel: Hire, onboard, evaluate, and develop team members; foster a collaborative environment that encourages unity, teamwork, and encourages diverse ideas that support Global’s mission, vision and values.
Maintain Compliance and Operations: Adhere to all regulatory requirements; understand all policies/procedures and exercise sound judgment as appropriate. Ensure facility maintenance and supply inventory meet standards.
Call Center Support: Support Member Service Center overflow activities and ensure schedule adherence.
Member Experience & Efficiency: Achieve member satisfaction and retention through empathetic, personalized service at every interaction. Promote digital adoption, strive for first contact resolution, lobby management, and call handling performance.
Portfolio, Acquisition & Retention: Meet/exceed branch production goals on deposits and loans; drive net new deposits, memberships, and shares, while expanding multi product households. Minimize attrition through proactive retention and advance Personal Lines Insurance quote & bind outcomes.
Talent & Culture: Build a diverse pipeline, implement coaching plans, and develop team members to meet evolving business needs; maintain a safe, inclusive workplace with high morale.
Operational Integrity: Ensure full compliance with policies and regulatory requirements; uphold and maintain strong asset controls (security, cash/negotiables, General Ledger (GL) accounts) and schedule adherence for Member Service Center overflow calls.
Community Impact: Serve as a visible brand ambassador - cultivate relationships with local businesses and civic organizations, lead financial literacy efforts, execute member and community events, convert qualified leads, and drive business development to expand awareness, drive growth and adoption of GCU solutions.
Other Duties: Perform additional responsibilities as assigned.

Qualifications

Education: Bachelor’s degree in Business Administration or related field.

Creditable Experience in Lieu of Education: Two years of sales management experience in retail or branch banking, with a track record of meeting sales goals and driving member satisfaction in a high-volume environment.

Experience/Skills: Demonstrated ability to coach and develop teams to excellence in sales, service, and operational integrity. Strong interpersonal communication, confidence, and ability to multitask effectively. Experience in retail banking, talent sourcing, and assessment. Experience leading in a digital-forward environment. Ability to lift up to 25 lbs. as needed. Obtain and maintain applicable state Personal Lines Insurance licenses to quote and bind products and meet established quote and issue goals.

Tenure: Assignment to Branch Manager I (Category 09), or Branch Manager II (Category 08), is determined by organizational needs, market, education and experience. Advancement requires management recommendation and will be based on certifications and/or performance.

Compensation

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 08

$79,989 - $132,798 annually

Salary Pay Range: 09

$69,557 - $112,677 annually

Benefits

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

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More about this job

Responsibilities

Lead branch performance, sales growth, portfolio management, and member experience while coaching and developing staff to meet service and production goals. Maintain compliant branch operations, build community and business partnerships, and promote member retention, digital adoption, and growth of financial products.

Requirements

A bachelor’s degree in Business Administration or a related field is listed, with two years of sales management experience in retail or branch banking accepted in lieu of education. Candidates should have experience developing teams, retail banking and talent sourcing, strong communication and multitasking skills, and the ability to obtain and maintain applicable state Personal Lines Insurance licenses.

Skills

Branch Management
Sales Management
Team Leadership
Coaching And Mentoring
Member Experience
Relationship Building
Portfolio Management
Business Development
Retail Banking
Needs-Based Selling
Problem-Solving
Regulatory Compliance
Operational Integrity
Talent Sourcing
Digital Adoption
Community Engagement

Benefits

Short-Term And Long-Term Incentives
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Flexible Spending Account
401(k) With 5% Match
Employee Assistance Program
Life Insurance
Disability Coverage
Voluntary Accident Benefits
Hospitalization Benefits
Critical Illness Benefits
Tuition Reimbursement
Paid Time Off
Paid Sick Leave
Paid Holidays

Visa sponsorship

Not detected in the job text

Keywords

Branch Services
Branch Performance
Portfolio Management
Deposit Growth
Loan Production
Membership Growth
Member Retention
Retail Banking
Sales Goals
Needs-Based Solutions
Member Service Center
First Contact Resolution
Digital Adoption
Personal Lines Insurance
Insurance Licensing
Home Loans
Business And Commercial Services
Retirement And Investment Services
Regulatory Requirements
Cash And Negotiables Controls
General Ledger Accounts
Financial Literacy
Community Outreach
Talent Sourcing
Employee Development
Facility Maintenance

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