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SQ
AVP, Security Domain Enterprise Architecture
Sunlife Québec
Montreal, QC
- Full-time
The AVP, Security Architecture is a senior leader accountable for the enterprise security architecture strategy, governance, and evolution of security capabilities across global business…
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TS
Full-time Restaurant Manager
Thermea Spa Village
Whitby, ON
- Full-time
…village is to cultivate peace. We are passionate and dedicated team players here at Thermëa spa village. Always enthusiastic, helpful, conscientious, discrete - and most of all, respectful.…
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FB
Grocery Department Manager
Farm Boy Inc.
Cambridge, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
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D
Customer Care Representative
Dynacare
Ottawa, ON · Brampton, ON
- Contract
…Corporate Communications, Billing, ITSS, Logistics, Supplies, Insurance, Homecare, Regional and Corporate QA, Laboratory Operations and Genetic Counselor as well as Sale &…
Added 29 mins ago
TR
Manager, Learning & Development and Internal Communications
Torex Resources Inc.
Toronto, ON
- $130,000 to $175,000 CAD / year
- Contract
Torex Resources Inc. is seeking an experienced Manager, Learning & Development and Internal Communications to join our Corporate Human Resources team on an approximately 18-month contract.
Added 29 mins ago
S
Zuora Solution Architect- Canada
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…stories. We’re committed to building a diverse and inclusive team, where people are celebrated for bringing their authentic selves to work and creating solutions that serve diverse…
Added 29 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
As a senior product leader and people leader, the Director brings together teams across Product, Distribution, Marketing, Digital, Technology, Operations, Finance, Legal, Risk and…
Added 30 mins ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP, Security Architecture is a senior leader accountable for the enterprise security architecture strategy, governance, and evolution of security capabilities across global business…
Added 30 mins ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP, Security Architecture is a senior leader accountable for the enterprise security architecture strategy, governance, and evolution of security capabilities across global business…
Added 45 mins ago
HI
Underwriting Team Lead
HTM Insurance Company
Cobourg, ON
- Full-time
We are seeking an experienced and motivated insurance professional to lead our underwriting team. Reporting to the Vice President, Underwriting, the successful candidate will oversee daily…
Added 59 mins ago
LV
ASSISTANT MANAGER JUNIOR-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
You’re a natural leader who knows how to motivate a team;
Added 59 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 59 mins ago
LV
MANAGER-EN
La Vie En Rose
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 59 mins ago
Operations Specialist
Sonepar
Windsor, ON
Perform branch audits, working with the operations team and assisting in other areas when required
Added 59 mins ago
General Labour - Order Picker
Sonepar
Windsor, ON
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 59 mins ago
TR
Manager, Learning & Development and Internal Communications
Torex Resources Inc
Toronto, ON
- $130,000 to $175,000 CAD / year
- Full-time
- Contract
Torex Resources Inc. is seeking an experienced Manager, Learning & Development and Internal Communications to join our Corporate Human Resources team on an approximately 18-month contract.
Added 1 hour ago
P&
Financial Analyst – Manufacturing Operations
Pratt & Whitney
Halifax, NS
- Full-time
Job Title: Financial Analyst – Manufacturing Operations
Added 1 hour ago
Supply Chain Quality & Process Improvement Consultant
Capgemini
Montreal, QC
Lieu: Mirabel (3 jours par semaine sur site)
Added 1 hour ago
VS
Ops NPI Project Manager
VIAVI Solutions
Ottawa, ON
- Full-time
…forcing reactive redesign projects that compete for the same Operations resources as scheduled NPI. The team and the process are established and capable; the problem is that the volume of…
Added 1 hour ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
You’re a natural leader who knows how to motivate a team;
Added 1 hour ago
LV
ASSISTANT MANAGER-EN
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You are a natural leader who knows how to motivate a team;
Added 1 hour ago
P
Welder-Fabricator
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- Full-time
Schedule - Monday to Friday; Night shift rotation; Weekends as needed; Ability to work overtime as required
Added 1 hour ago
B&
Retail Brand Experience Key Holder-Premium Outlets Montreal
Bath & Body Works
Mirabel, QC
- $19.6 CAD / hour
- Part-time
…Our store leaders are the front line of our field leadership team: they're retail and consumer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our…
Added 1 hour ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 1 hour ago
LV
ACTING ASSISTANT MANAGER-EN
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You are a natural leader who knows how to motivate a team;

Global Credit Union

Branch Manager II

Mississauga, ON, Canada
Clearview, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 24, 2026

Original job description

Overview

Reports to: Varies by location

Functions Supervised: Branch Services and Staff

Primary Functions: In this role, you will spearhead branch performance, drive portfolio management and sales growth, and exceptional employee and member experience. As the branch leader driving execution and delivering results, you will leverage inspirational leadership, foster collaborative partnerships, and implement sound operational practices to establish and maintain a strong member centric culture. You will inspire, empower, and develop your team as both a leader and a coach, helping them achieve individual and collective performance and sales goals through innovative, needs based solutions that deliver meaningful value to members. To succeed, you must communicate business priorities with clarity and energy, enabling your team to execute confidently while elevating service excellence, deepening member relationships, and driving long term, sustainable growth.

Duties And Responsibilities

Lead the Team: Translate business objectives into clearly defined, branch-level priorities with individualized action plans; direct and oversee activities to consistently exceed targets.
Coach & Mentor: Provide regular observational feedback and structured monthly 1:1s; specifically coaching the Assistant Branch Manager to drive service and sales excellence.
Elevate Member Experience: Guide the team to deepen relationships via needs-based conversations, tailored solutions, and education on alternative channels.
Grow the Business: Monitor market trends and competitor offerings; activate and maintain strong internal partnerships (Insurance Brokers, Home Loans, Business/Commercial Services, Retirement & Investment Services) to deliver comprehensive solutions.
Resolve Issues: Use strong communication and problem-solving skills to address member and personnel concerns quickly and constructively.
Community Engagement: Plan and execute outreach, events, sponsorships, and education that align with GCU’s mission and values.
Manage Personnel: Hire, onboard, evaluate, and develop team members; foster a collaborative environment that encourages unity, teamwork, and encourages diverse ideas that support Global’s mission, vision and values.
Maintain Compliance and Operations: Adhere to all regulatory requirements; understand all policies/procedures and exercise sound judgment as appropriate. Ensure facility maintenance and supply inventory meet standards.
Call Center Support: Support Member Service Center overflow activities and ensure schedule adherence.
Member Experience & Efficiency: Achieve member satisfaction and retention through empathetic, personalized service at every interaction. Promote digital adoption, strive for first contact resolution, lobby management, and call handling performance.
Portfolio, Acquisition & Retention: Meet/exceed branch production goals on deposits and loans; drive net new deposits, memberships, and shares, while expanding multi product households. Minimize attrition through proactive retention and advance Personal Lines Insurance quote & bind outcomes.
Talent & Culture: Build a diverse pipeline, implement coaching plans, and develop team members to meet evolving business needs; maintain a safe, inclusive workplace with high morale.
Operational Integrity: Ensure full compliance with policies and regulatory requirements; uphold and maintain strong asset controls (security, cash/negotiables, General Ledger (GL) accounts) and schedule adherence for Member Service Center overflow calls.
Community Impact: Serve as a visible brand ambassador - cultivate relationships with local businesses and civic organizations, lead financial literacy efforts, execute member and community events, convert qualified leads, and drive business development to expand awareness, drive growth and adoption of GCU solutions.
Other Duties: Perform additional responsibilities as assigned.

Qualifications

Education: Bachelor’s degree in Business Administration or related field.

Creditable Experience in Lieu of Education: Two years of sales management experience in retail or branch banking, with a track record of meeting sales goals and driving member satisfaction in a high-volume environment.

Experience/Skills: Demonstrated ability to coach and develop teams to excellence in sales, service, and operational integrity. Strong interpersonal communication, confidence, and ability to multitask effectively. Experience in retail banking, talent sourcing, and assessment. Experience leading in a digital-forward environment. Ability to lift up to 25 lbs. as needed. Obtain and maintain applicable state Personal Lines Insurance licenses to quote and bind products and meet established quote and issue goals.

Tenure: Assignment to Branch Manager I (Category 09), or Branch Manager II (Category 08), is determined by organizational needs, market, education and experience. Advancement requires management recommendation and will be based on certifications and/or performance.

Compensation

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 08

$79,989 - $132,798 annually

Salary Pay Range: 09

$69,557 - $112,677 annually

Benefits

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

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More about this job

Responsibilities

Lead branch performance, sales growth, portfolio management, and member experience while coaching and developing staff to meet service and production goals. Maintain compliant branch operations, build community and business partnerships, and promote member retention, digital adoption, and growth of financial products.

Requirements

A bachelor’s degree in Business Administration or a related field is listed, with two years of sales management experience in retail or branch banking accepted in lieu of education. Candidates should have experience developing teams, retail banking and talent sourcing, strong communication and multitasking skills, and the ability to obtain and maintain applicable state Personal Lines Insurance licenses.

Skills

Branch Management
Sales Management
Team Leadership
Coaching And Mentoring
Member Experience
Relationship Building
Portfolio Management
Business Development
Retail Banking
Needs-Based Selling
Problem-Solving
Regulatory Compliance
Operational Integrity
Talent Sourcing
Digital Adoption
Community Engagement

Benefits

Short-Term And Long-Term Incentives
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Flexible Spending Account
401(k) With 5% Match
Employee Assistance Program
Life Insurance
Disability Coverage
Voluntary Accident Benefits
Hospitalization Benefits
Critical Illness Benefits
Tuition Reimbursement
Paid Time Off
Paid Sick Leave
Paid Holidays

Visa sponsorship

Not detected in the job text

Keywords

Branch Services
Branch Performance
Portfolio Management
Deposit Growth
Loan Production
Membership Growth
Member Retention
Retail Banking
Sales Goals
Needs-Based Solutions
Member Service Center
First Contact Resolution
Digital Adoption
Personal Lines Insurance
Insurance Licensing
Home Loans
Business And Commercial Services
Retirement And Investment Services
Regulatory Requirements
Cash And Negotiables Controls
General Ledger Accounts
Financial Literacy
Community Outreach
Talent Sourcing
Employee Development
Facility Maintenance

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Work requirements

Jobs in Canada