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Added 1 hour ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition #2026-410 HHS Housing Services Coordinator (2026-410-HHS)
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Investigational drug administration (PO, SC, IV)+ Instruct Participant on self-administration of Investigational product when applicable (10%),
Added 2 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 2 hours ago
OC
Marketing And Business Development Coordinator
Options Consulting Solutions
Toronto, ON
- $68,000 to $73,000 CAD / year
- Full-time
Reporting to the Director in Marketing and working closely with the larger Marketing team, the Coordinator will partner with senior leadership and other key stakeholders to:
Added 3 hours ago
VC
Project Coordinator, Medical Quality Improvement
Vancouver Coastal Health
Vancouver, BC
- $32.44 to $46.64 CAD / hour
- Full-time
Come work as a Project Coordinator with Vancouver Coastal Health (VCH)!
Added 4 hours ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · City of Langley, BC
- Contract
Aston Carter's large client in Langley is seeking an Operations Coordinator to join their team! This individual will support a busy Operations team with high-volume, time-sensitive data…
Added 4 hours ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · City of Langley, BC
- Full-time
This Operations Coordinator role supports a busy Operations team with high-volume, time-sensitive data entry, order processing, Excel updates, staff orders, and general operational…
Added 4 hours ago
P
Human Resources Generalist (Contract - Maternity Leave Cover)
Plasman
Windsor, ON
- $75,000 to $85,000 CAD / year
- Contract
…Manager in all facets of human resources, including benefits administration, recruiting, policy implementation, reporting of information, employee relations and…
Added 6 hours ago
LC
Marketing Coordinator
Loblaw Companies Limited
Calgary, AB
- Full-time
The Coordinator, Marketing role strategically builds the profile of Holt Renfrew and its product and experience offering through the development of exciting and high standard events, and…
Added 7 hours ago
HR
Marketing Coordinator
Holt Renfrew
Calgary, AB
- Full-time
The Coordinator, Marketing role strategically builds the profile of Holt Renfrew and its product and experience offering through the development of exciting and high standard events, and…
Added 8 hours ago
LC
Architectural Building Technology (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Volunteer
Engage meaningfully with students, faculty, administration, and industry stakeholders.
Added 10 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
3-year College Diploma in Sport Administration, Business related
Added 10 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 14 hours ago
H
Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
The Commercial Management Coordinator supports the delivery of the Ontario Line Technical Advisory program by integrating commercial management, cost controls, schedule support, risk…
Added 14 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Investigational drug administration (PO, SC, IV)+ Instruct Participant on self-administration of Investigational product when applicable (10%),
Added 14 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 15 hours ago
CW
Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 19 hours ago
DT
Business Development Coordinator
Dream Theory
Toronto, ON
- Full-time
We’re looking for a Business Development Coordinator who is organized, proactive, and relationship-oriented to help grow our client network and support new business opportunities. This role…
Added 19 hours ago
AC
Grants & Administration Coordinator
Abbotsford Community Foundation
Abbotsford, BC
- Full-time
ACF is looking for a full time (35 hrs/week) permanent employee for our Grants and Administration Coordinator. This role offers a pay range of $26-28/hr (commensurate with experience) and…
Added 20 hours ago
SM
Clinical Coordinator – Abbotsford, BC
Snore MD
Abbotsford, BC
- Full-time
We’re hiring a Clinical Coordinator at our clinic in – Abbotsford. We’re looking for someone who lives in or near by areas and can commute easily to either location. If you value being part…
Added 21 hours ago
YU
Acquisitions Coordinator
York University
Toronto, ON
- Full-time
Under the direction of the manager, the Acquisitions Coordinator coordinates the operational activities supporting library acquisitions, including acquisition order processing, electronic…
Added 22 hours ago
MD
Corporate Tax Auditor - Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…experience. Majors in Accounting, Finance, Economics, Business Administration, Legal, Business Management, Marketing, or other closely related fields are…
Added 22 hours ago
SH
Operations Coordinator
South Hall Banquet & Wedding Palace Ltd
Vancouver, BC
- Full-time
The Operations Coordinator supports smooth, organized day-to-day office operations by coordinating administrative processes, maintaining records, and helping teams stay informed. This…
Added 22 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
Office Coordinator – Bilingual (English & French)
Added 22 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
3-year College Diploma in Sport Administration, Business related

Closed listing

Global Excel Management Inc.

Claims Coordinator- EN

Sherbrooke, QC, Canada

Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.
Job type: Full-time
Closing date: Oct 17, 2026
Posting language: English
Posted: Sep 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Reporting to the Team Leader, you will be responsible for communicating with claimants, providers, and travel Suppliers to obtain required information and/or documentation needed for claim processing. You will be expected to ensure accuracy and quality of work while respecting service level agreements, turnaround times and providing a first-class customer experience.

Role And Responsibilities

Contact customers via phone, email, or letter to obtain missing information or documentation.
Obtaining missing information from medical providers and travel suppliers via phone, or letter.
Review, analyze and determine missing information and documentation to proceed with claim process.
Access multiple internal and external platforms to obtain missing information / documentation.
Adhering to service levels and turnaround time when following; with customers, providers and travel suppliers on missing information to complete claim process.
Monitor incoming faxes and emails and manage according to guidelines including responses when required
Ensure creation of appropriate follow-up workflows.
Communicate and work closely with Account Management regarding any updates to client files.
Maintaining a high level of professionalism under complex situations or communications.
Accurately update tasks and claim files when new information is provided.
Review various inboxes for missing information or documents prior to actioning task for ensure accuracy.
Ensure correct forms / missing information is being requested and received.
Perform related duties as assigned.
Take ownership of complex, as well escalated files and / or emails to ensure the claim is resolved or escalated accordingly.
Communicate professionally with internal teams.

Major Challenges

Fluctuating business volumes
Numerous business targets
Specialization and diversity of claim process
Variety of Tasks and workflows
Working with multiple systems.
Strong attention to detail
Remaining calm and professional in difficult situations .

Major Job Accountabilities

Creating a good working environment
Meeting business targets and SLA’s
Meeting clients and customers’ expectations internally and externally
Quality scores and customer service due to complexities
Adherence and Absenteeism – adhering to the work schedule

Success Measures

Maintaining service levels
Overall level of customer satisfaction
Productivity levels
Quality and Audit Scores

What skills and experience are we looking for?

Intermediate computer skills along with Microsoft Office applications (Windows, Excel, Outlook)
Post-secondary education in Administration preferred.
Ability to multitask in a fast-paced work environment.
Experience working in a customer service environment.
Highly organized with attention to detail.
Experience in the insurance and medical billing industry is an asset.
General Administrative functions and tools.
Clear and effective communication (verbally and written).
Excellent interpersonal skills, judgment and professionalism.
Attention to detail.
Analyze situations and find solutions- Problem solving.
Highly organized with ability to multitask.
Ability to prioritize and change focus depending on urgency.
Ability to adapt to change.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

We offer you

Global Excel offers more than a position

Competitive compensation package that includes a base salary, annual salary review and annual performance bonus;
Extensive benefit package including, health, dental, travel and health care spending account;
3 weeks vacation;
RRSP matching program;
A professional future with opportunities for development, growth, and advancement;
Financial assistance to employees who wish to continue their education;
Work/life balance, health and wellness initiatives including an excellent Employee Assistance program;
On site Gym;
Employee engagement programs that focus on fitness, food, and fun;
Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.

About employer

More about this job

Responsibilities

The Claims Coordinator is responsible for communicating with claimants, providers, and travel suppliers to obtain necessary documentation for claim processing. The role involves reviewing files for accuracy, managing workflows, and ensuring service level agreements are met while providing a high-quality customer experience.

Requirements

Candidates should have experience in customer service and intermediate computer skills, with a preference for post-secondary education in Administration. Experience in the insurance and medical billing industry is considered an asset.

Skills

Customer Service
Microsoft Office
Claims Processing
Communication
Problem Solving
Multitasking
Organization
Attention To Detail
Interpersonal Skills
Time Management
Medical Billing
Insurance Knowledge
Administrative Support
Professionalism
Analytical Thinking
Prioritization

Benefits

Base salary
Annual salary review
Annual performance bonus
Health insurance
Dental insurance
Travel insurance
Health care spending account
3 weeks vacation
RRSP matching program
Professional development opportunities
Financial assistance for education
Employee Assistance program
On site Gym
Employee engagement programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Processing
Insurance
Medical Billing
Microsoft Excel
Microsoft Outlook
Windows
SLA
Customer Experience
Administrative Functions
Account Management
Workflow Management
Documentation
Quality Audit
Travel Suppliers

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