Find work in Canada.

326,118 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Regional Manager – Engineering Operations and Business Development
Grade Separation Systems
Toronto, ON · North York, ON
Full-time
Manage, support, and develop the existing team of junior, intermediate, and senior engineering staff.
Added 2 mins ago
DevOps/Sysadmin engineer
1WorldOnline R&D Center (Business Automatics)
Montreal, QC · Urban agglomeration of Montreal, QC
Full-time
English (spoken and written) - at least Pre-Intermediate level.
Added 2 mins ago
Intake Coordinator / Portfolio Analyst
Apex Systems
Toronto, ON
$45 to $50 USD / hour
Contract
Added 1 hour ago
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
An intermediate knowledge of oral and written English is required, as the position requires regular and complex contact with patients, researchers or international students who are…
Added 1 hour ago
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
An intermediate knowledge of oral and written English is required, as the position requires regular contact, as well as processing specific information, with researchers or international…
Added 1 hour ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
An intermediate knowledge of oral and written English is required, as the position requires regular and complex contact with patients, researchers or international students who are…
Added 1 hour ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
An intermediate knowledge of oral and written English is required, as the position requires regular and complex contact with patients, researchers or international students who are…
Added 1 hour ago
Account Specialist - Small Medium Business (Hybrid)
Decisive Farming by TELUS Agriculture
Montreal, QC
Full-time
Intermediate knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), as…
Added 1 hour ago
Rent Supplement Agent
CityofOttawa
Ottawa, ON
Added 2 hours ago
Software Developer Co-op - Platforms (Winter Term - December - April 2027)
Ross Video
Ottawa, ON · Nepean, ON
Full-time
Working with a development team at the Ottawa Research and Development facility, and reporting to a senior developer, the successful candidate will experience first-hand the highs and lows…
Added 2 hours ago
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
Full-time
Added 2 hours ago
Finance Coordinator - Arbutus Medical
BLANKSLATE Partners
Remote, Canada
Full-time · Remote
Intermediate Excel skills (VLOOKUPs, INDEX Match, pivot tables)
Added 3 hours ago
Senior Planner
McElhanney
AB · Alberta, Canada
Full-time
Mentor and develop junior and intermediate planning staff through technical guidance, coaching, and professional development opportunities.
Added 3 hours ago
UX Designer – Intermediate - RQ11395
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced UX Designer – Intermediate to contribute to complex digital products and projects for the Ministry of Public and Business Service Delivery and…
Added 3 hours ago
UX Designer – Intermediate - RQ11395
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced UX Designer – Intermediate to contribute to complex digital products and projects for the Ministry of Public and Business Service Delivery and…
Added 3 hours ago
Senior Advisor, Strategic Change and Transformation Engagement (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Full-time
English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - B - Intermediate), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing…
Added 3 hours ago
UX Designer – Intermediate - RQ11395
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced UX Designer – Intermediate to contribute to complex digital products and projects for the Ministry of Public and Business Service Delivery and…
Added 4 hours ago
Senior Embedded Software Developer
Hewlett Packard Enterprise
Ottawa, ON · Kanata, Ontario, Canada
$114,300 to $164,300 CAD / year
Full-time
We are looking for a Senior Embedded Software Developer with strong expertise in Embedded Linux, C/C++ programming, and embedded systems development. The ideal candidate will develop…
Added 4 hours ago
Finance Office Assistant
LMG Finance
Kamloops, BC
Full-time
Intermediate to advanced Microsoft Office skills.
Added 4 hours ago
Principal Mechanical Engineer
Worley
Edmonton, AB · Calgary, AB
Full-time
Provide technical mentorship and guidance to Senior, Intermediate, and Junior Engineers within the metallurgy and materials discipline.
Added 4 hours ago
Senior Design Engineer
Fluor
Vancouver, BC
Full-time
Intermediate computer and software skills to include the use of word processing, e-mail, spreadsheet and electronic presentation programs
Added 4 hours ago
Accounting Supervisor
Uptime Industrial Inc.
Surrey, BC
$70,000 to $80,000 CAD / year
This is a hands-on accounting and supervisory opportunity for an experienced intermediate accountant who is ready to take the next step in their career. The role will perform full-cycle…
Added 4 hours ago
Administrative Assistant
UPS
Mirabel, QC
Internship
This position enters data for shipments. This position communicates effectively, solves intermediate level problems, assists with basic research, and demonstrates time management skills.…
Added 4 hours ago
Intermediate Conveyance Engineer - Civil Engineering
WSP in Canada
Toronto, ON · Etobicoke, ON
Full-time
Join a team shaping the future of municipal infrastructure across Ontario and Canada. As an Intermediate Conveyance Engineer, you'll contribute to the planning, design, and delivery of…
Added 5 hours ago
Claims Coordinator- EN
Global Excel Management Inc.
Windsor, ON
Full-time
Intermediate computer skills along with Microsoft Office applications (Windows, Excel, Outlook)

Global Excel Management Inc.

Claims Coordinator- EN

Sherbrooke, QC, Canada

Pay: Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.
Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 17, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

Reporting to the Team Leader, you will be responsible for communicating with claimants, providers, and travel Suppliers to obtain required information and/or documentation needed for claim processing. You will be expected to ensure accuracy and quality of work while respecting service level agreements, turnaround times and providing a first-class customer experience.

Role And Responsibilities

Contact customers via phone, email, or letter to obtain missing information or documentation.
Obtaining missing information from medical providers and travel suppliers via phone, or letter.
Review, analyze and determine missing information and documentation to proceed with claim process.
Access multiple internal and external platforms to obtain missing information / documentation.
Adhering to service levels and turnaround time when following; with customers, providers and travel suppliers on missing information to complete claim process.
Monitor incoming faxes and emails and manage according to guidelines including responses when required
Ensure creation of appropriate follow-up workflows.
Communicate and work closely with Account Management regarding any updates to client files.
Maintaining a high level of professionalism under complex situations or communications.
Accurately update tasks and claim files when new information is provided.
Review various inboxes for missing information or documents prior to actioning task for ensure accuracy.
Ensure correct forms / missing information is being requested and received.
Perform related duties as assigned.
Take ownership of complex, as well escalated files and / or emails to ensure the claim is resolved or escalated accordingly.
Communicate professionally with internal teams.

Major Challenges

Fluctuating business volumes
Numerous business targets
Specialization and diversity of claim process
Variety of Tasks and workflows
Working with multiple systems.
Strong attention to detail
Remaining calm and professional in difficult situations .

Major Job Accountabilities

Creating a good working environment
Meeting business targets and SLA’s
Meeting clients and customers’ expectations internally and externally
Quality scores and customer service due to complexities
Adherence and Absenteeism – adhering to the work schedule

Success Measures

Maintaining service levels
Overall level of customer satisfaction
Productivity levels
Quality and Audit Scores

What skills and experience are we looking for?

Intermediate computer skills along with Microsoft Office applications (Windows, Excel, Outlook)
Post-secondary education in Administration preferred.
Ability to multitask in a fast-paced work environment.
Experience working in a customer service environment.
Highly organized with attention to detail.
Experience in the insurance and medical billing industry is an asset.
General Administrative functions and tools.
Clear and effective communication (verbally and written).
Excellent interpersonal skills, judgment and professionalism.
Attention to detail.
Analyze situations and find solutions- Problem solving.
Highly organized with ability to multitask.
Ability to prioritize and change focus depending on urgency.
Ability to adapt to change.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

We offer you

Global Excel offers more than a position

Competitive compensation package that includes a base salary, annual salary review and annual performance bonus;
Extensive benefit package including, health, dental, travel and health care spending account;
3 weeks vacation;
RRSP matching program;
A professional future with opportunities for development, growth, and advancement;
Financial assistance to employees who wish to continue their education;
Work/life balance, health and wellness initiatives including an excellent Employee Assistance program;
On site Gym;
Employee engagement programs that focus on fitness, food, and fun;
Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.

Apply About employer

More about this job

Responsibilities

Contact claimants, medical providers, and travel suppliers to obtain missing information and documentation, then review and update claim files to support accurate and timely processing. Manage follow-ups, inboxes, and escalated cases while meeting service levels, quality standards, and customer service expectations.

Requirements

Candidates should have intermediate computer skills, including Microsoft Office, and experience in a customer service environment; post-secondary education in administration is preferred. Strong organization, attention to detail, communication, problem-solving, multitasking, prioritization, and adaptability are required, while insurance or medical billing experience is an asset.

Skills

Customer Service
Claims Processing
Attention To Detail
Organization
Multitasking
Prioritization
Problem Solving
Written Communication
Verbal Communication
Interpersonal Skills
Professionalism
Adaptability
Microsoft Office
Microsoft Excel
Microsoft Outlook
Administrative Skills

Benefits

Annual Performance Bonus
Health Insurance
Dental Insurance
Travel Insurance
Health Care Spending Account
Three Weeks of Vacation
RRSP Matching Program
Professional Development Opportunities
Education Financial Assistance
Work-Life Balance Initiatives
Health and Wellness Initiatives
Employee Assistance Program
On-Site Gym
Employee Engagement Programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Processing
Insurance Claims
Claimants
Medical Providers
Travel Suppliers
Missing Documentation
Customer Service
Service Level Agreements
Turnaround Times
Quality Assurance
Claim Files
Follow-Up Workflows
Account Management
Microsoft Office
Microsoft Excel
Microsoft Outlook
Administrative Functions
Medical Billing
Email Management
Fax Management
Problem Solving
Multitasking
Prioritization
Audit Scores

Report this job