Find work in Canada.

327,586 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Program Manager, Full-Time
Taproot Community Support Services
Parksville, BC
Full-time
…childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains,…
Added 3 mins ago
Program Manager, YMCA Camp Elphinstone
YMCA BC
Gibsons, BC
Full-time
The role includes financial accountability for program budgets, equipment maintenance, and supply purchasing, as well as risk management to safeguard participants, staff, and camp assets.…
Added 3 mins ago
Senior Procurement Advisor
Raise
Burnaby, BC
Full-time
…needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in…
Added 3 mins ago
Wind Turbine Technician Electrical and M
ENERCON - Sweden
Ralston, AB
Full-time
ENERCON, a globally renowned company established in Germany 40 years ago, positions itself as a leader in the wind turbine design and manufacturing industry. Our reputation is built on an…
Added 19 mins ago
Regional Sales Manager
Keurig Dr Pepper
Mississauga, ON
$95,300 to $143,000 CAD / year
Full-time
…region. This is an exciting opportunity for an experienced sales leader who thrives on accountability, talent development, and delivering exceptional business…
Added 19 mins ago
Senior Underwriting Manager, Real Estate
ATB
Lloydminster, SK · Alexis Whitecourt 232, AB · Pincher Creek, AB · Chestermere, AB · Fort McMurray, AB · Forestburg, AB · Fort Vermilion, AB · Olds, AB · High Level, AB · Picture Butte, AB · Ponoka, AB · Wainwright, AB · Three Hills, AB · Tofield, AB · Magrath, AB · Hinton, AB · Boyle, AB · Medicine Hat, AB · Athabasca, AB · Fairview, AB · Jasper, AB · Rimbey, AB · Lacombe, AB · St. Paul, AB · Sherwood Park, AB · Viking, AB · Sundre, AB · Sylvan Lake, AB · Didsbury, AB · High Prairie, AB · Carstairs, AB · Lac la Biche, AB · Cold Lake, AB · Stettler, AB · Brooks, AB · Drayton Valley, AB · Airdrie, AB · Castor, AB · Stony Plain, AB · Taber, AB · Milk River, AB · Leduc, AB · Barrhead, AB · Fort Macleod, AB · Grimshaw, AB · Killam, AB · Raymond, AB · Spruce Grove, AB · Westlock, AB · Vegreville, AB · Rocky Mountain House, AB · Spirit River, AB · La Crête, AB · Red Deer, AB · Provost, AB · Vermilion, AB · Valleyview, AB · Caroline, AB · Linden, AB · Vulcan, AB · Canmore, AB · Slave Lake, AB · Elk Point, AB · Smoky Lake, AB · Strathmore, AB · Mayerthorpe, AB · Wildwood, AB · Hanna, AB · Foremost, AB · Peace River, AB · Wetaskiwin, AB · Okotoks, AB · Two Hills, AB · Falher, AB · Manning, AB · Nanton, AB · Trochu, AB · Rycroft, AB · Redwater, AB · Fort Saskatchewan, AB · Andrew, AB · Drumheller, AB · Thorsby, AB · Hythe, AB · Consort, AB · Breton, AB · Coronation, AB · Onoway, AB · Cochrane, AB · Bonnyville, AB · Camrose, AB · Innisfail, AB · Crossfield, AB · Edson, AB · Edmonton, AB · Claresholm, AB · Bow Island, AB · Beaverlodge, AB · St. Albert, AB · Grande Prairie, AB · Banff, AB · Oyen, AB · Calgary, AB · Lethbridge, AB · Coaldale, AB · Lamont, AB · Cardston, AB · Granum, AB · AB · Diamond Valley, AB,CA · Whitecourt, AB,CA
Full-time
…Managers to co-create strategic credit solutions. As a trusted leader and subject matter expert with a deep understanding of ATB's risk appetite, you will analyze market trends, property…
Added 19 mins ago
Managing Director, Investment & Fund Operations
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
…Counselling business that supports ATBIM’s next phase of growth. This leader ensures the business operates with optimal efficiency, scalability and aligns with the organization's strategic…
Added 19 mins ago
Managing Director, Investment Fund Finance
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 19 mins ago
Enterprise Architect, Americas Markets & Industries Office of the CTO
Microsoft
Goodwood, ON
Full-time
…customer obsession, and a growth mindset, and we're looking for a leader who can navigate ambiguity, build trusted relationships, and create meaningful impact for customers and Microsoft…
Added 19 mins ago
Senior Design Engineer
Fluor
Vancouver, BC
Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 19 mins ago
assistant store manager, West - North Vancouver, B.C
Starbucks Coffee Company
BC · North Vancouver, BC · West Vancouver, BC,CA
$56,000 to $66,500 CAD / year
Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 34 mins ago
Team Member, Facilities Sanitation
Aurora Cannabis Inc.
Bradford, ON
$19.44 CAD / hour
Internship
Aurora is proud to be a global leader in the cannabis industry. With a smart strategy, unmatched talent and focus on our long-term success, we believe we have a bright future.
Added 34 mins ago
Digital Analytics Manager
Manulife
Toronto, ON
Full-time
This position requires a highly motivated analytics leader with a strong passion for digital data and optimization. The Digital Analytics Manager will be responsible for collecting,…
Added 34 mins ago
Graduate Recruitment Opportunities (GRO) - Operations
Manulife
Toronto, ON
Full-time
Accelerate your career in financial services with our Operations Program, a key stream within our GRO early talent program. This 18-month direct-hire program places new graduates in Toronto…
Added 49 mins ago
Assistant Catering Manager
Dexterra Group
Victoria, BC
Full-time
Extended health and dental benefits plus employee and family assisstance program.
Added 49 mins ago
Manager, Maintenance Services
Dexterra Group
AB · Edmonton, AB
Full-time
Manage and maintain the overall Facility Maintenance program based on best practices within the industry, with an emphasis on planning/scheduling and preventative/predictive/corrective…
Added 49 mins ago
Kitchen
One Therapy Network
AB · Edmonton, AB
Full-time
This role offers more than just a starting wage. Through our Steps to Success (S2S) training program, you can grow your skills and earn more as you take on new responsibilities.
Added 49 mins ago
2600002464 - Registered Nurse
Lakeridge Health
Oshawa, ON
Full-time
…treatments as ordered by physicians and assigned by Clinical Leader or Charge Nurse; observe and enforce infection control principles and aseptic techniques required in the prevention of…
Added 49 mins ago
Claims Coordinator- EN
Global Excel Management Inc.
Windsor, ON
Full-time
Reporting to the Team Leader, you will be responsible for communicating with claimants, providers, and travel Suppliers to obtain required information and/or documentation needed for claim…
Added 49 mins ago
GIS Data Analyst
Pomerleau
Montreal, QC
Full-time
Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow.…
Added 49 mins ago
Kitchen - Closing and Late Night
One Therapy Network
AB · Edmonton, AB
Full-time
This role offers more than just a starting wage. Through our Steps to Success (S2S) training program, you can grow your skills and earn more as you take on new responsibilities.
Added 49 mins ago
Administrative Assistant (Entry Level)
evertz.io
Burlington, ON
Internship
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 49 mins ago
AV Service Engineer - Control Systems & Device Integration
evertz.io
Burlington, ON
Internship
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 49 mins ago
Enterprise Network Architect
evertz.io
Burlington, ON
Internship
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 49 mins ago
Foreman
Groundworks
AB · Sherwood Park, AB · Edmonton
Full-time
Are you a proven leader who takes ownership of the jobsite and sets the standard for excellence?

Global Excel Management Inc.

Claims Coordinator- EN

Sherbrooke, QC, Canada

Pay: Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.
Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 17, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

Reporting to the Team Leader, you will be responsible for communicating with claimants, providers, and travel Suppliers to obtain required information and/or documentation needed for claim processing. You will be expected to ensure accuracy and quality of work while respecting service level agreements, turnaround times and providing a first-class customer experience.

Role And Responsibilities

Contact customers via phone, email, or letter to obtain missing information or documentation.
Obtaining missing information from medical providers and travel suppliers via phone, or letter.
Review, analyze and determine missing information and documentation to proceed with claim process.
Access multiple internal and external platforms to obtain missing information / documentation.
Adhering to service levels and turnaround time when following; with customers, providers and travel suppliers on missing information to complete claim process.
Monitor incoming faxes and emails and manage according to guidelines including responses when required
Ensure creation of appropriate follow-up workflows.
Communicate and work closely with Account Management regarding any updates to client files.
Maintaining a high level of professionalism under complex situations or communications.
Accurately update tasks and claim files when new information is provided.
Review various inboxes for missing information or documents prior to actioning task for ensure accuracy.
Ensure correct forms / missing information is being requested and received.
Perform related duties as assigned.
Take ownership of complex, as well escalated files and / or emails to ensure the claim is resolved or escalated accordingly.
Communicate professionally with internal teams.

Major Challenges

Fluctuating business volumes
Numerous business targets
Specialization and diversity of claim process
Variety of Tasks and workflows
Working with multiple systems.
Strong attention to detail
Remaining calm and professional in difficult situations .

Major Job Accountabilities

Creating a good working environment
Meeting business targets and SLA’s
Meeting clients and customers’ expectations internally and externally
Quality scores and customer service due to complexities
Adherence and Absenteeism – adhering to the work schedule

Success Measures

Maintaining service levels
Overall level of customer satisfaction
Productivity levels
Quality and Audit Scores

What skills and experience are we looking for?

Intermediate computer skills along with Microsoft Office applications (Windows, Excel, Outlook)
Post-secondary education in Administration preferred.
Ability to multitask in a fast-paced work environment.
Experience working in a customer service environment.
Highly organized with attention to detail.
Experience in the insurance and medical billing industry is an asset.
General Administrative functions and tools.
Clear and effective communication (verbally and written).
Excellent interpersonal skills, judgment and professionalism.
Attention to detail.
Analyze situations and find solutions- Problem solving.
Highly organized with ability to multitask.
Ability to prioritize and change focus depending on urgency.
Ability to adapt to change.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

We offer you

Global Excel offers more than a position

Competitive compensation package that includes a base salary, annual salary review and annual performance bonus;
Extensive benefit package including, health, dental, travel and health care spending account;
3 weeks vacation;
RRSP matching program;
A professional future with opportunities for development, growth, and advancement;
Financial assistance to employees who wish to continue their education;
Work/life balance, health and wellness initiatives including an excellent Employee Assistance program;
On site Gym;
Employee engagement programs that focus on fitness, food, and fun;
Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.

Apply About employer

More about this job

Responsibilities

Contact claimants, medical providers, and travel suppliers to obtain missing information and documentation, then review and update claim files to support accurate and timely processing. Manage follow-ups, inboxes, and escalated cases while meeting service levels, quality standards, and customer service expectations.

Requirements

Candidates should have intermediate computer skills, including Microsoft Office, and experience in a customer service environment; post-secondary education in administration is preferred. Strong organization, attention to detail, communication, problem-solving, multitasking, prioritization, and adaptability are required, while insurance or medical billing experience is an asset.

Skills

Customer Service
Claims Processing
Attention To Detail
Organization
Multitasking
Prioritization
Problem Solving
Written Communication
Verbal Communication
Interpersonal Skills
Professionalism
Adaptability
Microsoft Office
Microsoft Excel
Microsoft Outlook
Administrative Skills

Benefits

Annual Performance Bonus
Health Insurance
Dental Insurance
Travel Insurance
Health Care Spending Account
Three Weeks of Vacation
RRSP Matching Program
Professional Development Opportunities
Education Financial Assistance
Work-Life Balance Initiatives
Health and Wellness Initiatives
Employee Assistance Program
On-Site Gym
Employee Engagement Programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Processing
Insurance Claims
Claimants
Medical Providers
Travel Suppliers
Missing Documentation
Customer Service
Service Level Agreements
Turnaround Times
Quality Assurance
Claim Files
Follow-Up Workflows
Account Management
Microsoft Office
Microsoft Excel
Microsoft Outlook
Administrative Functions
Medical Billing
Email Management
Fax Management
Problem Solving
Multitasking
Prioritization
Audit Scores

Report this job