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Added 14 mins ago
UT
Vendor Manager - #26-27112
US Tech Solutions
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Leverage available tools, data, analytics, and market intelligence to support decision-making and negotiations.
Added 14 mins ago
NW
Economic Planning Specialist
Nuclear Waste Management Organization
Ignace, ON
- Full-time
Added 14 mins ago
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Quality Specialist
SoTalent
ON · Ontario, Canada
- $53,000 to $86,135 CAD / year
- Contract
Interest in using technology and data analytics
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Azure Architect
ValueMomentum
Canada
- Contract
…variety of needs such as Modern Data warehouse, BI, Insights and…
Added 14 mins ago
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Sr. Staff Technical Program Manager - Data (Canada )
Shopify
Canada
- Full-time
Added 14 mins ago
BR
Senior Software Developer – ETL / Data Migration
BITS Recruiting
Toronto, ON
- $90 to $96 CAD / hour
- Contract
We are seeking a Senior Software Developer specializing in ETL and data migration to support a digital transformation initiative for a public-sector client. The successful candidate will…
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Fuel Accounting Analyst
Couche-Tard
Laval, QC
- Full-time
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Communications Specialist
Glenbow
Calgary, AB
- Full-time
Assesses communications and media performance to recommend and implement improvements to strengthen impact, using tools like Cision One and other analytics tools.
Added 14 mins ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
Added 14 mins ago
SR
Senior Accountant
Swim Recruiting
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
Added 14 mins ago
HB
Graduate Quant Developer / Quantitative Researcher - Competitive First Year Comp - Montreal (Hybrid)
Hunter Bond
Montreal, QC
- Full-time
Role: Graduate Quant Developer / Quantitative Researcher
Added 14 mins ago
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Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech - French
Wonderbrands
Longueuil, QC
- Full-time
Added 14 mins ago
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IP Sales and Operations Intern
Tenstorrent
Toronto, ON · Greater Toronto Area, Canada
- Volunteer
Added 14 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 14 mins ago
AD
Cybersecurity Detection Engineer / Purple Team
act digital
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Developing new detection logic and behavioral analytics
Added 14 mins ago
TC
Business System Analyst
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Added 14 mins ago
S
Financial Analyst
Syntrace
Toronto, ON
- Full-time
Added 14 mins ago
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Actuary
Aspida
Hamilton, ON
- Full-time
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Business Analyst
Syntrace
Toronto, ON
- Full-time
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Data Scientist
Syntrace
Toronto, ON
- Full-time
Added 14 mins ago
Senior Manager, Value Realization Office - Term position
Scotiabank
Toronto, ON
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Assistant Director of Care (ADOC) - Full Time (FT) - Tuxedo Villa - Bonuses Available
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Full-time
Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.
Added 14 mins ago
Consultant, Continuous Improvement
Nova Scotia Health and IWK Health
Halifax, NS
Added 29 mins ago
Regulatory Coordinator Data & Analytics
FortisAlberta
Calgary, AB
TITLE: Regulatory Coordinator Data & Analytics (E26-223)
Added 29 mins ago
IF
Integration & Azure Developer
Innovation Federal Credit Union
Canada
- Full-time
The Integration & Azure Developer is responsible for designing, developing, and maintaining API solutions within the Azure cloud environment. This role focuses on leveraging Azure…

Global Excel Management Inc.

Data Analyst - WFM- EN

Sherbrooke, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Are you an analytical professional who enjoys transforming data into meaningful business insights? Do you thrive in a fast-paced environment where your analyses directly influence operational performance and decision-making? We would love to meet you!

As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions. Your work will support strategic decisions, improve operational efficiency, and contribute to continuous improvement initiatives across the organization.

What does your typical day look like?

Identify reporting and analytics requirements across various business units;
Conduct in-depth analysis of trends and compare results against historical data;
Compile and present meaningful insights and recommendations to leadership teams;
Identify trends, correlations, and opportunities for operational improvement;
Develop and maintain standardized production reports and dashboards;
Collaborate with internal departments and external partners to address reporting gaps;
Determine key performance indicators (KPIs) and metrics to support forecasting activities;
Support continuous improvement initiatives through data-driven recommendations

What skills and experience are we looking for?

College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;
Minimum of five (5) years of relevant experience in data analysis;
Strong proficiency with Microsoft Office, particularly Excel;
Experience using data analysis tools such as SQL, Excel, and Python;
Strong analytical and problem-solving abilities with the capacity to manage complex datasets;
Ability to identify trends, patterns, and actionable insights from data;
Excellent communication skills with the ability to present complex information clearly to various stakeholders;
Ability to work independently and collaboratively in a dynamic environment;
Familiarity with contact centre operations and workforce management, considered an asset;
Knowledge of travel insurance and business operations, considered an asset;
Bilingualism (French and English), considered an asset.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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More about this job

Responsibilities

Analyze workforce and operational data to identify trends, compare performance with historical results, and provide actionable insights to leadership. Develop and maintain reports and dashboards, define KPIs for forecasting, collaborate with internal and external partners, and support operational improvement initiatives.

Requirements

Requires a college diploma or bachelor's degree in a related field and at least five years of relevant data analysis experience. Candidates should be proficient in Excel and experienced with SQL and Python, with strong analytical, communication, and problem-solving skills; contact centre, workforce management, travel insurance, and French-English bilingualism are assets.

Skills

Data Analysis
Workforce Management
SQL
Excel
Python
Microsoft Office
Trend Analysis
Data Visualization
Dashboard Development
KPI Development
Forecasting
Problem-Solving
Communication
Operational Improvement
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Data Analysis
Operational Data
Business Insights
SQL
Excel
Python
Microsoft Office
Reporting
Dashboards
Trend Analysis
Historical Data
KPI
Metrics
Forecasting
Contact Centre Operations
Operational Efficiency
Continuous Improvement
Data-Driven Recommendations
Travel Insurance
Business Operations
Stakeholder Communication

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