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Added 9 mins ago
PA
Analyst, Revenue Management - Inventory
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Manager, Revenue Management – Inventory Optimization.This position is responsible for managing Porter's seat inventory for an assigned set of routes within the Porter…
Added 9 mins ago
LU
Financial Analyst
LexisNexis UK
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
As a Financial Analyst, you will support financial planning, reporting, budgeting, and analysis activities that help drive informed business decisions. You will work with financial data,…
Added 24 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 24 mins ago
IG
Data Analyst
Insight Global
Toronto, ON
- $50 to $55 CAD / hour
- Contract
The Business Banking analytics team supports A large Canadian Financial Institution as part of the Data and Analytics Centre of Excellence. The team is responsible for data analysis and…
Added 24 mins ago
DI
Analyst, Insights
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Working closely with the Managers and Directors on their team, the Analyst provides essential support to their team in order to help execute and deliver client projects. Charting data and…
Added 24 mins ago
E
Clearing & Payment middle office
eTeam
Montreal, QC
- Contract
The USD Clearing & Payment middle office function is performed by Client Support Services (CSS), which is a group reporting into Payment & Clearing Solutions (PCS). CSS is responsible for…
Added 24 mins ago
R
Financial Analyst
RELX
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
As a Financial Analyst, you will support financial planning, reporting, budgeting, and analysis activities that help drive informed business decisions. You will work with financial data,…
Added 24 mins ago
C
Canadian Financial and Regulatory Reporting AVP
Citi
Toronto, ON
- Full-time
The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team.…
Added 24 mins ago
C
Canadian Financial and Regulatory Reporting, VP
Citi
Toronto, ON · ON
- Full-time
The Finance Reporting Lead Analyst is senior professional position responsible for driving the generation, analysis, and submission of reports to various constituencies based on…
Added 24 mins ago
Claims Analyst - Reinsurance
Aviva
Markham, ON · Oakville, ON
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 39 mins ago
4E
Sr. Data Analyst
407 ETR
Woodbridge, ON
- Full-time
The Senior Data Analyst is responsible for leveraging data from multiple sources to deliver actionable insights, analysis, and reporting that support data-driven decision-making across the…
Added 39 mins ago
TT
Tech Ops Analyst II - Telecom Expense Management
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Telecom Expense Management to join our Global Telecom Expense Management (TEM) team, where you’ll play a key role in optimizing telecom services,…
Added 54 mins ago
C
Fuel Accounting Analyst
Couche-Tard
Laval, QC
- Full-time
Reporting to the Fuel Accounting Supervisor, the Analyst is responsible for processing, reviewing, and analyzing financial data related to fuel sales and purchases. The Analyst ensures the…
Added 54 mins ago
TC
Business System Analyst
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Gather, analyze, and document business and functional requirements.
Added 1 hour ago
SENIOR FINANCIAL ANALYST
Bayshore
Mississauga, ON
Senior Financial Analyst is responsible for developing and managing the planning, reporting and analytical tools and processes necessary to successfully support business leaders. This…
Added 1 hour ago
GE
Data Analyst - WFM- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions.…
Added 1 hour ago
GE
Data Analyst - WFM- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions.…
Added 1 hour ago
TC
Inventory Analyst
Thomas Cavanagh Construction Limited
Ottawa, ON
- Full-time
The Inventory Analyst will play a key role in supporting Thomas Cavanagh Construction’s inventory operations across its shop and fleet locations. As the company continues to grow and…
Added 1 hour ago
HM
Financial Analyst Programmatic Media and Power BI
Hire Mint
Toronto, ON
- Full-time
Title: Financial Analyst, Programmatic Media & Power BI
Added 1 hour ago
SS
Senior ETL developer with Snowflake
Syncredible Solutions
Calgary, AB
- Contract
…experience to serve as a technical leader and trusted advisor for business/stakeholders. This role is not just about building data pipelines. But also architecting the future of our Client…
Added 1 hour ago
UO
Finance Analyst, Capital Financial Reporting
University of British Columbia
Vancouver, BC · UBCV | Walter C. Koerner Library (KLIB)
- $7,727.33 to $11,112 CAD / month
- Full-time
The Financial Analyst partners with their finance peers to help develop and implement new policies and continuously identify procedures to enable effective financial management, reporting…
Added 1 hour ago
CT
Senior Analyst
Canadian Tire Corporation
Oakville, ON
- Full-time
As a Senior Analyst you will transform customer and financial data into actionable insights that drive strategic decision-making and profitable growth. This role combines traditional…
Added 1 hour ago
S
Cube Developer
Synechron
Mississauga, ON
- Full-time
…to design, develop, and maintain enterprise semantic models, analytics solutions, reports, dashboards, and data integration processes. The ideal candidate will have strong hands-on…
Added 1 hour ago
SH
Provincial Medical Labour Relations and Compensation Senior Business Analyst
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The Senior Business Analyst provides financial and compensation analysis to support the Provincial Medical Labour Relations team in compensation and health-system decision-making. This…
Added 1 hour ago
OS
Financial Reporting & Systems Analyst
Oakbridge Search Partners
Markham, ON
- $90,000 to $95,000 CAD / year
- Full-time
Our client, a well-established engineering and manufacturing organization, is seeking a Financial Reporting & Systems Analyst to join its FP&A team. Reporting to the Manager of FP&A, this…

Global Excel Management Inc.

Data Analyst - WFM- EN

Sherbrooke, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Are you an analytical professional who enjoys transforming data into meaningful business insights? Do you thrive in a fast-paced environment where your analyses directly influence operational performance and decision-making? We would love to meet you!

As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions. Your work will support strategic decisions, improve operational efficiency, and contribute to continuous improvement initiatives across the organization.

What does your typical day look like?

Identify reporting and analytics requirements across various business units;
Conduct in-depth analysis of trends and compare results against historical data;
Compile and present meaningful insights and recommendations to leadership teams;
Identify trends, correlations, and opportunities for operational improvement;
Develop and maintain standardized production reports and dashboards;
Collaborate with internal departments and external partners to address reporting gaps;
Determine key performance indicators (KPIs) and metrics to support forecasting activities;
Support continuous improvement initiatives through data-driven recommendations

What skills and experience are we looking for?

College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;
Minimum of five (5) years of relevant experience in data analysis;
Strong proficiency with Microsoft Office, particularly Excel;
Experience using data analysis tools such as SQL, Excel, and Python;
Strong analytical and problem-solving abilities with the capacity to manage complex datasets;
Ability to identify trends, patterns, and actionable insights from data;
Excellent communication skills with the ability to present complex information clearly to various stakeholders;
Ability to work independently and collaboratively in a dynamic environment;
Familiarity with contact centre operations and workforce management, considered an asset;
Knowledge of travel insurance and business operations, considered an asset;
Bilingualism (French and English), considered an asset.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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More about this job

Responsibilities

Analyze workforce and operational data to identify trends, compare performance with historical results, and provide actionable insights to leadership. Develop and maintain reports and dashboards, define KPIs for forecasting, collaborate with internal and external partners, and support operational improvement initiatives.

Requirements

Requires a college diploma or bachelor's degree in a related field and at least five years of relevant data analysis experience. Candidates should be proficient in Excel and experienced with SQL and Python, with strong analytical, communication, and problem-solving skills; contact centre, workforce management, travel insurance, and French-English bilingualism are assets.

Skills

Data Analysis
Workforce Management
SQL
Excel
Python
Microsoft Office
Trend Analysis
Data Visualization
Dashboard Development
KPI Development
Forecasting
Problem-Solving
Communication
Operational Improvement
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Data Analysis
Operational Data
Business Insights
SQL
Excel
Python
Microsoft Office
Reporting
Dashboards
Trend Analysis
Historical Data
KPI
Metrics
Forecasting
Contact Centre Operations
Operational Efficiency
Continuous Improvement
Data-Driven Recommendations
Travel Insurance
Business Operations
Stakeholder Communication

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