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Added 2 mins ago
Sr. Analyst Sales Programs & Incentives
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Product Marketing, the Sr. Analyst, Sales Programs & Incentives is a detail-oriented, analytical role responsible for supporting the development,…
Added 2 mins ago
Junior Full stack Developer (Front End Focus)
Scotiabank
Toronto, ON
Work with the Business Analyst and Architect to analyze business and system needs, and create software designs to meet requirements
Added 16 mins ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 16 mins ago
Policy and Divisional Support Coordinator
Government of Alberta
AB
…you will be responsible for coordinating priorities, policy development, consultation and liaising with various stakeholders regarding the legislation that the Administrative Law Programs…
Added 16 mins ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 16 mins ago
DI
Business System Analyst (Mandarin)
Dawn InfoTek
Toronto, ON
- Contract
4+ years of experience working as a Business System Analyst within software development/technology teams.
Added 16 mins ago
NB
Senior Analyst - Transaction Reporting
National Bank of Canada
Montreal, QC
- Full-time
A career as a senior analyst or senior analyste in the Capital Markets Operations team at National Bank means acting as a transaction reporting specialist. In this role, you help ensure…
Added 16 mins ago
SS
Operations Analyst
Soho Square Solutions
Montreal, QC
- Contract
Contract Duration is contingent upon business needs with a maximum of 6 months with the possibility of extension.
Added 16 mins ago
EI
Technical Business Analyst
Elite IT Solutions Inc
Montreal, QC
- Contract
- Bridge business and engineering teams by explaining requirements, constraints, and tradeoffs in terms each group can use.
Added 31 mins ago
LU
Financial Analyst
LexisNexis UK
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
As a Financial Analyst, you will support financial planning, reporting, budgeting, and analysis activities that help drive informed business decisions. You will work with financial data,…
Added 46 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 46 mins ago
DI
Analyst, Insights
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Working closely with the Managers and Directors on their team, the Analyst provides essential support to their team in order to help execute and deliver client projects. Charting data and…
Added 46 mins ago
E
Clearing & Payment middle office
eTeam
Montreal, QC
- Contract
Title: Operations Analyst/Clearing & Payment middle office
Added 46 mins ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
Job Details: Job Location: Vancouver - VANCOUVER, BC, Salary Range: Undisclosed, The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development…
Added 46 mins ago
R
Financial Analyst
RELX
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
As a Financial Analyst, you will support financial planning, reporting, budgeting, and analysis activities that help drive informed business decisions. You will work with financial data,…
Added 46 mins ago
C
Canadian Financial and Regulatory Reporting AVP
Citi
Toronto, ON
- Full-time
The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team.…
Added 46 mins ago
Claims Analyst - Reinsurance
Aviva
Markham, ON · Oakville, ON
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 1 hour ago
TT
Tech Ops Analyst II - Telecom Expense Management
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Telecom Expense Management to join our Global Telecom Expense Management (TEM) team, where you’ll play a key role in optimizing telecom services,…
Added 1 hour ago
TT
Tech Ops Analyst II - Inventory & Asset Management
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Inventory & Asset Management to join our team and play a vital role in supporting technology deployments across new stores, remodels, strategic…
Added 1 hour ago
C
Fuel Accounting Analyst
Couche-Tard
Laval, QC
- Full-time
Reporting to the Fuel Accounting Supervisor, the Analyst is responsible for processing, reviewing, and analyzing financial data related to fuel sales and purchases. The Analyst ensures the…
Added 1 hour ago
GD
Systems Engineering Analysts - Working level
General Dynamics Mission Systems–Canada
Calgary, AB
- Full-time
We’re looking for Systems Engineering Analyst to join our Systems of Systems (SoS) team and help design and evolve complex, mission-critical technology for the Canadian Armed Forces. As…
Added 1 hour ago
AP
Senior PCI Security Analyst
Allianz Partners
Cambridge, ON
- Full-time
Acts as a point of contact to assist the business in ensuring it adheres to the information security group framework and manages any non-compliance
Added 1 hour ago
A
Guidewire Business Analyst
Affinity
Regina, SK
- Contract
On behalf of our public sector client, Affinity is seeking a Guidewire Business Analyst to provide business analysis services for a timeboxed (10 business weeks) T&M effort to assess the…
Added 1 hour ago
S
Business Analyst
Syntrace
Toronto, ON
- Full-time
We are now hiring a Business Analyst, based in Toronto.
Added 1 hour ago
BI
Business Analyst
BALLY’S INTRALOT SA
Sault Ste. Marie, ON
- Full-time
Ensure requirements are fully understood by both business and development teams.

Global Excel Management Inc.

Data Analyst - WFM- EN

Sherbrooke, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Are you an analytical professional who enjoys transforming data into meaningful business insights? Do you thrive in a fast-paced environment where your analyses directly influence operational performance and decision-making? We would love to meet you!

As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions. Your work will support strategic decisions, improve operational efficiency, and contribute to continuous improvement initiatives across the organization.

What does your typical day look like?

Identify reporting and analytics requirements across various business units;
Conduct in-depth analysis of trends and compare results against historical data;
Compile and present meaningful insights and recommendations to leadership teams;
Identify trends, correlations, and opportunities for operational improvement;
Develop and maintain standardized production reports and dashboards;
Collaborate with internal departments and external partners to address reporting gaps;
Determine key performance indicators (KPIs) and metrics to support forecasting activities;
Support continuous improvement initiatives through data-driven recommendations

What skills and experience are we looking for?

College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;
Minimum of five (5) years of relevant experience in data analysis;
Strong proficiency with Microsoft Office, particularly Excel;
Experience using data analysis tools such as SQL, Excel, and Python;
Strong analytical and problem-solving abilities with the capacity to manage complex datasets;
Ability to identify trends, patterns, and actionable insights from data;
Excellent communication skills with the ability to present complex information clearly to various stakeholders;
Ability to work independently and collaboratively in a dynamic environment;
Familiarity with contact centre operations and workforce management, considered an asset;
Knowledge of travel insurance and business operations, considered an asset;
Bilingualism (French and English), considered an asset.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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More about this job

Responsibilities

Analyze workforce and operational data to identify trends, compare performance with historical results, and provide actionable insights to leadership. Develop and maintain reports and dashboards, define KPIs for forecasting, collaborate with internal and external partners, and support operational improvement initiatives.

Requirements

Requires a college diploma or bachelor's degree in a related field and at least five years of relevant data analysis experience. Candidates should be proficient in Excel and experienced with SQL and Python, with strong analytical, communication, and problem-solving skills; contact centre, workforce management, travel insurance, and French-English bilingualism are assets.

Skills

Data Analysis
Workforce Management
SQL
Excel
Python
Microsoft Office
Trend Analysis
Data Visualization
Dashboard Development
KPI Development
Forecasting
Problem-Solving
Communication
Operational Improvement
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Data Analysis
Operational Data
Business Insights
SQL
Excel
Python
Microsoft Office
Reporting
Dashboards
Trend Analysis
Historical Data
KPI
Metrics
Forecasting
Contact Centre Operations
Operational Efficiency
Continuous Improvement
Data-Driven Recommendations
Travel Insurance
Business Operations
Stakeholder Communication

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