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Added 6 mins ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
The IT Service Desk Analyst is part of Citco's global IT Service Delivery function, supporting internal business users and, where applicable, external clients. The analyst handles incidents…
Added 20 mins ago
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Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
We're looking for a detail-oriented and analytical Accounts Payable Analyst to join our team in Whitby, Ontario.
Added 20 mins ago
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Tech Ops Analyst II - Telecom Expense Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Telecom Expense Management to join our Global Telecom Expense Management (TEM) team, where you’ll play a key role in optimizing telecom services,…
Added 21 mins ago
Analyst or Associate, M&A (Calgary or Edmonton)
EY
AB · Calgary, AB
Running a business is all about making intelligent decisions, powered by accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will…
Added 36 mins ago
Customer Success Operations Analyst
Global Relay
Vancouver, BC
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 36 mins ago
RI
Associate Product Manager
Remarcable, Inc.
Vancouver, BC
- $90,000 to $115,000 CAD / year
- Full-time
…decades. With proven product-market fit and a rapidly scaling business, we’re looking for an Associate Product Manager (APM) who’s excited to drive impact end-to-end: from discovery and…
Added 51 mins ago
RH
Interim FP&A Consultant - Senior Financial Analyst
Robert Half
Kitchener, ON
- Contract
…minimal onboarding. The successful consultant will serve as a key business partner to Finance Leadership and operational stakeholders while ensuring the integrity and accuracy of reporting…
Added 51 mins ago
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Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 51 mins ago
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Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
We're looking for a detail-oriented and analytical Accounts Payable Analyst to join our team in Whitby, Ontario.
Added 51 mins ago
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Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…
Added 51 mins ago
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Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 51 mins ago
GR
Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 1 hour ago
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Growth Product Manager
Smart, Savvy + Associates (Recruitment Agency)
Vancouver, BC
- Contract
…Communications, Client Experience and Product, bringing the business acumen, curiosity and influence needed to move initiatives…
Added 1 hour ago
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Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 1 hour ago
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Interim Senior Financial Analyst / FP&A Analyst
Robert Half
Cambridge, ON
- $45 to $50 CAD / hour
- Contract
Our client, a growing global manufacturing organization, is seeking an experienced Interim Senior Financial Analyst / FP&A Analyst to join their finance team on an urgent contract basis.…
Added 1 hour ago
RV
Clinical Applications Analyst
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…analytical, and organized to fill the role of Clinical Applications Analyst. This role involves working closely with internal and external programs and departments to determine business…
Added 1 hour ago
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IT Support Analyst
Specsavers
Mississauga, ON
- Full-time
…privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical…
Added 1 hour ago
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Analyste solutions TI et prévente - IT Solutions and Presales Analyst
Mon Technicien
Laval, QC
- Full-time
Do you enjoy understanding a client’s business needs and turning them into practical technology solutions?
Added 1 hour ago
BB
Solutions Engineer
Best Buy Canada
Brampton, ON
- Full-time
…Solutions Engineer, which we call a Senior Lean Engineering Analyst, you will be at the forefront of proposing new automation and optimization ideas to support to Best Buy’s Canadian…
Added 1 hour ago
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Business Systems Analyst Co-op (Winter 2027), Enterprise Technology & Business Management
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology team as a Business Systems Analyst Co-op and have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a part of an…
Added 1 hour ago
AI
Intermediate Data Support Analyst
AGF Investments
Toronto, ON
- Full-time
The Intermediate Data Support Analyst role will provide opportunities to demonstrate an aptitude for learning, initiative and identification of opportunities for system/process…
Added 1 hour ago
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Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
The Investment Analyst is an essential member of CBRE Toronto's National Investment Team, actively contributing to the team's success through rigorous analysis, sound judgment,…
Added 1 hour ago
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Analyste principal(e) en soutien applicatif – Actions
CGI
Montreal, QC
- Full-time
Senior Application Support Analyst – Equities
Added 1 hour ago
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Senior Business Analyst
SE Health
Markham, ON
- Full-time
The Senior Business Analyst (Senior BA) enables effective solution delivery by leading business analysis activities for enterprise‑priority initiatives, translating business needs into…
Added 1 hour ago
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Data Governance Analyst
Cognizant
Toronto, ON
- Full-time
Partner with business and technology teams to develop and maintain business glossaries, data definitions, critical data elements (CDEs), classifications, and ownership information.

Global Excel Management Inc.

Data Analyst - WFM- EN

Windsor, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Are you an analytical professional who enjoys transforming data into meaningful business insights? Do you thrive in a fast-paced environment where your analyses directly influence operational performance and decision-making? We would love to meet you!

As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions. Your work will support strategic decisions, improve operational efficiency, and contribute to continuous improvement initiatives across the organization.

What does your typical day look like?

Identify reporting and analytics requirements across various business units;
Conduct in-depth analysis of trends and compare results against historical data;
Compile and present meaningful insights and recommendations to leadership teams;
Identify trends, correlations, and opportunities for operational improvement;
Develop and maintain standardized production reports and dashboards;
Collaborate with internal departments and external partners to address reporting gaps;
Determine key performance indicators (KPIs) and metrics to support forecasting activities;
Support continuous improvement initiatives through data-driven recommendations

What skills and experience are we looking for?

College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;
Minimum of five (5) years of relevant experience in data analysis;
Strong proficiency with Microsoft Office, particularly Excel;
Experience using data analysis tools such as SQL, Excel, and Python;
Strong analytical and problem-solving abilities with the capacity to manage complex datasets;
Ability to identify trends, patterns, and actionable insights from data;
Excellent communication skills with the ability to present complex information clearly to various stakeholders;
Ability to work independently and collaboratively in a dynamic environment;
Familiarity with contact centre operations and workforce management, considered an asset;
Knowledge of travel insurance and business operations, considered an asset;
Bilingualism (French and English), considered an asset.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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More about this job

Responsibilities

Analyze workforce and operational data to identify trends, compare performance with historical results, and provide actionable insights to business leaders. Develop and maintain reports and dashboards, define KPIs for forecasting, and support operational efficiency and continuous improvement initiatives.

Requirements

Requires a college diploma or bachelor's degree in a related field and at least five years of relevant data analysis experience. Candidates should be proficient in Excel and experienced with SQL and Python, with strong analytical and communication skills; contact centre, workforce management, travel insurance, and French-English bilingualism are assets.

Skills

Data Analysis
Workforce Management
Microsoft Excel
SQL
Python
Data Visualization
Dashboard Development
Trend Analysis
KPI Development
Forecasting
Problem-Solving
Communication
Stakeholder Collaboration
Operational Improvement

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Data Analysis
Operational Data
Business Insights
Microsoft Office
Microsoft Excel
SQL
Python
Reporting
Dashboards
Trend Analysis
Historical Data
KPI
Metrics
Forecasting
Data-Driven Recommendations
Operational Efficiency
Continuous Improvement
Contact Centre Operations
Travel Insurance
Business Operations
Stakeholder Communication

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