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Added 2 days ago
TU
Development Coordinator, Corporate & Foundation Relations
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Corporate and Foundation Relations (CFR) team within UBC’s Development and Alumni Engagement portfolio is looking for a Development Coordinator to join our collaborative and…
Added 2 days ago
GO
Victim and Witness Services Coordinator
Government of Saskatchewan
La Ronge, SK
- Full-time
The Government of Saskatchewan provides the services, programs and supports the people of Saskatchewan need. We deliver on the Saskatchewan Plan for Growth to build a strong economy, strong…
Added 2 days ago
UO
Affirming Policy Coordinator
University of Manitoba
Winnipeg, MB
- $50,086.4 to $69,833.4 CAD / year
- Full-time
Working in a high-volume and confidential environment, the Coordinator is responsible for reviewing and validating citizenship and membership documentation, interpreting policy…
Added 2 days ago
UO
Development Coordinator, Corporate & Foundation Relations
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Corporate and Foundation Relations (CFR) team within UBC’s Development and Alumni Engagement portfolio is looking for a Development Coordinator to join our collaborative and…
Added 3 days ago
Fleet Maintenance - Fleet Maintenance Coordinator
The Erb Group
Vaudreuil-Dorion, QC
We are currently seeking an organized and detail-oriented Fleet Coordinator to join our Fleet Maintenance team in Vaudreuil-Dorion, Quebec.
Added 3 days ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Every child needs a childhood. Allies for Every Child (Allies) exists to give at-risk children and children living in poverty the foundation they need to increase their life choices and…
Added 5 days ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
Develop and track key performance indicators including retail sales, market penetration, inventory and turns, quote activity and conversion, demonstrations, pipeline, forecast accuracy,…
Added 5 days ago
Program Coordinator - Women in Trades
Enercare
Markham, ON
The Program Coordinator serves as a key liaison between program participants, industry partners, training providers, and internal teams, supporting the advancement of workforce development…
Added 5 days ago
Coordinator, Government Affairs
Independent Electricity System Operator
Canada
Business Unit: Corporate Relations, Engagement and Strategy
Added 5 days ago
M
Mobile Learning Coordinator
MNA
Edmonton, AB
- Full-time
The Otipemisiwak Métis Government is recruiting for a Mobile Learning Coordinator within the Children and Family Services Early Learning Program. Reporting to the Land-Based and Mobile…
Added 5 days ago
M
National Sales Leadership Coordinator
Manulife
Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The National Sales Leadership Coordinator provides advanced administrative, organizational and coordination support to a team of AVP Sales Leaders with national responsibilities across…
Added 6 days ago
Coordinator, Community Outreach & Education
Toronto and Region Conservation Authority (TRCA)
Brampton, ON
The Coordinator, Community Outreach & Education is responsible for supporting the development, and coordination of assigned curriculum-linked education and training programs, including…
Added 6 days ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Coach and performance manage workers with emphasis on frequent communication, feedback and promoting a high level of teamwork and engagement
Added 6 days ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Coach and performance manage workers with emphasis on frequent communication, feedback and promoting a high level of teamwork and engagement
Added 10 days ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health
Surrey, BC
- Full-time
We are looking to find a full-time, permanent, Coordinator for this new Development. As a successful candidate you will join a highly talented and diverse project team focused on…
Added 10 days ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health
Surrey, BC
- Full-time
This Relief Full-Time Coordinator, Special Initiatives & Projects opportunity with Fraser Health is ideal for professionals who thrive on bringing people together, driving change, and…
Added 10 days ago
AC
Program Coordinator – Justice Connect
Africa Centre
Edmonton, AB
- Full-time
Reporting to the Community Engagement Manager, the Program Coordinator will be responsible for coordinating the day-to-day delivery of the project, including community engagement,…
Added 10 days ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Full-time
We are looking to find a full-time, permanent, Coordinator for this new Development. As a successful candidate you will join a highly talented and diverse project team focused on…
Added 11 days ago
BC
Program Assurance Technical Coordinator
Bantrel Co.
Toronto, ON
- $113,000 to $163,000 CAD / year
- Full-time
We currently seeking a qualified Program Assurance Technical Coordinator to join our Infrastructure team, based out of Toronto, ON. The Program Assurance Technical Coordinator assist the…
Added 11 days ago
Service Coordinator
Laura Canada
Laval, QC
As a Cashier, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will…
Added 11 days ago
UO
Learning Initiatives Coordinator
University of British Columbia
Vancouver, BC · UBCV | Wesbrook Building (WESB)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Learning Initiatives Coordinator is a member of CCEL, a unit in the Student Affairs portfolio within the Office of the Vice President Students. Reporting to an Engagement Advisor, the…
Added 11 days ago
TU
Learning Initiatives Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Learning Initiatives Coordinator is a member of CCEL, a unit in the Student Affairs portfolio within the Office of the Vice President Students. Reporting to an Engagement Advisor, the…
Added 11 days ago
CA
Advancement & Events Coordinator
Calgary Academy
Calgary, AB
- $63,000 to $66,000 CAD / year
- Full-time
Reporting to the Director of Communications, the Advancement & Events Coordinator will help bring Calgary Academy's Advancement strategy to life through purposeful events, fundraising…
Added 11 days ago
CA
Communications & Marketing Coordinator
Calgary Academy
Calgary, AB
- $63,000 to $66,000 CAD / year
We are seeking a full-time Communications & Marketing Coordinator to join our team. Words, well chosen and delivered consistently, build trust. In this role, you will help bring the stories…
Added 11 days ago
M
Manager, Client Relations and Support
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Partner with Distribution, Operations, and Product teams to support business development, client retention, and market source engagement initiatives.

Closed listing

Global Excel Management

Claims Coordinator

Windsor, ON, Canada
73 Queen St., Sherbrooke, QC, J1M 0C9, Canada

Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.
Closing date: Sep 30, 2026
Posting language: English
Posted: Sep 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Reporting to the Team Leader, you will be responsible for communicating with claimants, providers, and travel Suppliers to obtain required information and/or documentation needed for claim processing. You will be expected to ensure accuracy and quality of work while respecting service level agreements, turnaround times and providing a first-class customer experience.

Role and Responsibilities

Contact customers via phone, email, or letter to obtain missing information or documentation.
Obtaining missing information from medical providers and travel suppliers via phone, or letter.
Review, analyze and determine missing information and documentation to proceed with claim process.
Access multiple internal and external platforms to obtain missing information / documentation.
Adhering to service levels and turnaround time when following; with customers, providers and travel suppliers on missing information to complete claim process.
Monitor incoming faxes and emails and manage according to guidelines including responses when required
Ensure creation of appropriate follow-up workflows.
Communicate and work closely with Account Management regarding any updates to client files.
Maintaining a high level of professionalism under complex situations or communications.
Accurately update tasks and claim files when new information is provided.
Review various inboxes for missing information or documents prior to actioning task for ensure accuracy.
Ensure correct forms / missing information is being requested and received.
Perform related duties as assigned.
Take ownership of complex, as well escalated files and / or emails to ensure the claim is resolved or escalated accordingly.
Communicate professionally with internal teams.

Major Challenges

Fluctuating business volumes
Numerous business targets
Specialization and diversity of claim process
Variety of Tasks and workflows
Working with multiple systems.
Strong attention to detail
Remaining calm and professional in difficult situations.

Major Job Accountabilities

Creating a good working environment
Meeting business targets and SLA’s
Meeting clients and customers’ expectations internally and externally
Quality scores and customer service due to complexities
Adherence and Absenteeism – adhering to the work schedule

Success Measures

Maintaining service levels
Overall level of customer satisfaction
Productivity levels
Quality and Audit Scores

What skills and experience are we looking for?

Intermediate computer skills along with Microsoft Office applications (Windows, Excel, Outlook)
Post-secondary education in Administration preferred.
Ability to multitask in a fast-paced work environment.
Experience working in a customer service environment.
Highly organized with attention to detail.
Experience in the insurance and medical billing industry is an asset.
General Administrative functions and tools.
Clear and effective communication (verbally and written).
Excellent interpersonal skills, judgment and professionalism.
Attention to detail.
Analyze situations and find solutions- Problem solving.
Highly organized with ability to multitask.
Ability to prioritize and change focus depending on urgency.
Ability to adapt to change.

When you apply:

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

We offer you

Global Excel offers more than a position

Competitive compensation package that includes a base salary, annual salary review and annual performance bonus;
Extensive benefit package including, health, dental, travel and health care spending account;
3 weeks vacation;
RRSP matching program;
A professional future with opportunities for development, growth, and advancement;
Financial assistance to employees who wish to continue their education;
Work/life balance, health and wellness initiatives including an excellent Employee Assistance program;
On site Gym;
Employee engagement programs that focus on fitness, food, and fun;
Windsor, Ontario Candidates: hourly salary scale ($19.94 - $25.00). *Other locations, salary to be discussed based on geographic differential.

To get a taste of the Global Excel life at Global Excel life and for more information on our company, visit our Facebook page and website:

About employer

More about this job

Responsibilities

The Claims Coordinator communicates with claimants, medical providers, and travel suppliers to obtain necessary documentation for claim processing. They are responsible for managing workflows, updating claim files, and ensuring service level agreements are met while maintaining high customer satisfaction.

Requirements

Candidates should have intermediate computer skills, including proficiency in Microsoft Office applications, and strong organizational abilities. Post-secondary education in administration is preferred, along with experience in a customer service or insurance-related environment.

Skills

Customer service
Communication
Microsoft Office
Data entry
Problem solving
Attention to detail
Multitasking
Time management
Professionalism
Insurance industry knowledge
Medical billing
Administrative support
Workflow management
Interpersonal skills
Adaptability
Prioritization

Benefits

Annual salary review
Annual performance bonus
Health insurance
Dental insurance
Travel insurance
Health care spending account
3 weeks vacation
RRSP matching program
Professional development opportunities
Financial assistance for education
Employee assistance program
On-site gym
Employee engagement programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Coordinator
Insurance
Medical Billing
Customer Service
Administrative
Microsoft Office
Excel
Outlook
SLA
Documentation
Workflow
Account Management
Data Accuracy
Problem Solving
Professionalism
Time Management
Claims Processing
Support Services

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