Jobs in Canada

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Added 4 hours ago
AA
Analyste de l'Offre Produit, Systèmes cabine - Product offer analyst, Cabin systems
Airbus Aircraft
Mirabel, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 5 hours ago
Bilingual Bank Customer Service Representative
Canadian Tire Corporation
ON · Timmins, ON · Sudbury, ON · Hamilton, ON · Cornwall, ON · North Bay, ON · Belleville, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Grimsby, ON · Hawkesbury, ON · Fort Erie, ON · Carleton Place, ON · Tecumseh, ON · Amherstburg, ON · Owen Sound, ON · Greater Napanee, ON · Niagara Falls, ON · St. Catharines, ON · Orleans, ON · Chatham-Kent, ON
Candidates must have availability across days, evenings and weekends
Added 9 hours ago
L
Bilingual Collections Representative (EN/FR)
LendCare
Pickering, ON
- Full-time
A Day In The Life Of a Collections Representative
Added 10 hours ago
GE
CSR - Digital Communications - 6months Contract(Bilingual)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Contract
As a Customer Service Representative: Digital Communications, you’ll be assisting clients via email and text regarding medical and non-medical travel claims.
Added 10 hours ago
GE
CSR - Digital Communications - 6months Contract(Bilingual)- EN
Global Excel Management Inc.
Windsor, ON
- Contract
As a Customer Service Representative: Digital Communications, you’ll be assisting clients via email and text regarding medical and non-medical travel claims.
Added 10 hours ago
GE
CSR - Digital Communications (Bilingual)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
As a Customer Service Representative: Digital Communications, you’ll be assisting clients via email and text regarding medical and non-medical travel claims.
Added 10 hours ago
GE
CSR - Digital Communications (Bilingual)- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
As a Customer Service Representative: Digital Communications, you’ll be assisting clients via email and text regarding medical and non-medical travel claims.
Added 11 hours ago
SH
Licensed Practical Nurse - Repost
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual…
Added 11 hours ago
SH
Registered Nurse - Repost
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual…
Added 11 hours ago
SH
Health Care Aide
Southern Health-Santé Sud
Carman, MB
- Full-time
…offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual…
Added 11 hours ago
MA
Sales Representative-Bilingual (French/English)
Messer Americas
Timmins, ON
- Full-time
As a Sales Representative, you will play a key role working daily to build business relationships with customers and to deliver Messer's superior standards of customer service, including:
Added 11 hours ago
MA
Sales Representative
Messer Americas
Red Deer, AB
- Full-time
As a Sales Representative, you will play a key role working daily to build business relationships with customers and to deliver Messer's superior standards of customer service, including:
Added 11 hours ago
SH
Health Care Aide
Southern Health-Santé Sud
Portage la Prairie, MB
- Internship
…offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual…
Added 11 hours ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual…
Added 11 hours ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Winkler, MB
- Full-time
…offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual…
Added 11 hours ago
SH
Health Care Aide
Southern Health-Santé Sud
MB · Vita, MB
- Full-time
…offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual…
Added 11 hours ago
SH
Administrative Assistant - AY2 - Primary Care-Adjoint e administratif-AY2-Soins primaires
Southern Health-Santé Sud
De Salaberry, MB
- Full-time
…responsible for the coordination and provision of administrative support to the Primary Care (PC) Program. This support includes working with confidential information, maintaining personnel…
Added 11 hours ago
O
Inside Sales Representative
Omnitrans
Montreal, QC
- Full-time
Omnitrans is currently searching for a Bilingual Inside Sales Representative to join our Sales department in Montreal.
Added 11 hours ago
Inside Sales Representative
Omnitrans inc.
Montreal, QC
Omnitrans is currently searching for a Bilingual Inside Sales Representative to join our Sales department in Montreal.
Added 12 hours ago
A
Analyste de l’Offre Produit, Systèmes cabine - Product offer analyst, Cabin systems
Airbus
Mirabel, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 12 hours ago
GE
CSR - Digital Communications (Bilingual)
Global Excel Management
Windsor, ON · Sherbrooke, QC
- Other
As a Customer Service Representative: Digital Communications, you’ll be assisting clients via email and text regarding medical and non-medical travel claims.
Added 12 hours ago
GE
CSR - Digital Communications - 6months Contract(Bilingual)
Global Excel Management
Windsor, ON · Sherbrooke, QC
- Other
As a Customer Service Representative: Digital Communications, you’ll be assisting clients via email and text regarding medical and non-medical travel claims.
Added 12 hours ago
AI
Outside Sales Representative
American Iron and Metal
Ottawa, ON
- Full-time
…to the dedication of our employees and the ongoing trust and support of our…
Added 13 hours ago
C
Client Support Representative
Copeland
Montreal, QC · Saint-Laurent
- Full-time
…rejoindre notre équipe ! Nous recherchons un(e) représentant(e) du service client pour soutenir nos clients en leur fournissant des informations…
Added 14 hours ago
M
Investment Counsellor, Manulife Private Wealth
Manulife
Montreal, QC
- Full-time
The ideal candidate must possess excellent verbal and written communication skills

Global Excel Management

CSR - Digital Communications - 6months Contract(Bilingual)

Windsor, ON, Canada
73 Queen St., Sherbrooke, QC, J1M 0C9, Canada

Apply on careers-globalexcel.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Description

Are you a person with excellent writing skills and a knack for providing excellent customer service? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

As a Customer Service Representative: Digital Communications, you’ll be assisting clients via email and text regarding medical and non-medical travel claims.

What does your typical day look like?

Opening medical and non-medical claims in our claims system;
Providing policy benefits;
Responding to general inquiries related to travel insurance policies;
Assisting clients with their claim status questions and take ownership of complaints or complex files to ensure the claim is resolved;
Appropriately handle, communicate, and exchange sensitive and confidential information in a professional manner, adhering to both company customer service guidelines and legislated privacy standards;
Performing other administrative duties related to the claim process as assigned.

What skills and experience are we looking for?

College Diploma;
Minimum of one years of experience in a customer service-related position;
Knowledge of Windsor's products;
Superior customer service skills;
Excellent English and French written and verbal skills. Other languages such as Spanish are an asset.
High level of professionalism;
Good problem-solving skills;
Highly organized with ability to multi-task and prioritize;
Proficiency in the Microsoft suite products;
Available to workdays mainly, but operational needs involve evening and weekend schedule rotation;
Strong computer proficiency and precise digital communication.

We offer you

Global Excel offers more than a position;
Three weeks of vacation;
An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
A flexible and supportive work environment offering several benefits;
Please reach out to your local HR department if you would like to know more about benefits offered in your site.

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:

Apply on careers-globalexcel.icims.com About employer

More about this job

Responsibilities

The Customer Service Representative will manage medical and non-medical travel claims by opening files and providing policy benefit information. They will also resolve client inquiries and complaints while maintaining strict confidentiality and professional standards.

Requirements

Candidates must possess a college diploma and at least one year of customer service experience. Proficiency in both English and French is required, along with strong computer skills and the ability to work flexible shifts.

Skills

Customer service
Written communication
Verbal communication
Problem-solving
Organization
Multi-tasking
Microsoft suite
Data entry
Professionalism
Bilingualism
French
English

Benefits

Health insurance
Dental insurance
Life insurance
Travel insurance
Retirement savings plan
Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Digital Communications
Travel Insurance
Claims Processing
Administrative Duties
Microsoft Suite
Bilingual
French
English
Problem-solving
Data Entry
Confidentiality
Policy Benefits
Client Support

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Work requirements

Jobs in Canada