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Added 3 mins ago
Senior Quality Assurance Analyst
Mariner
NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 3 mins ago
E-Commerce Business Analyst
Mariner
NB
We are seeking a talented and experienced Business Analyst with E-Commerce expertise to join our Mariner Innovations team to help in our planned growth, and contract opportunities for our…
Added 3 mins ago
Senior Analyst - Individual Insurance Actuarial Inforce and Policy Tax
Equitable
Waterloo, ON
Added 3 mins ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 3 mins ago
E-Commerce Business Analyst
Mariner
Saint John, NB
We are seeking a talented and experienced Business Analyst with E-Commerce expertise to join our Mariner Innovations team to help in our planned growth, and contract opportunities for our…
Added 3 mins ago
Member IT Services - Security Support Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 3 mins ago
NF
Verification Agent - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
Added 3 mins ago
B
Windows System Engineer - Endpoint /SCCM
BeachHead
Toronto, ON
- $61.59 to $73.91 CAD / hour
- Contract
Are you a seasoned Build Analyst looking to make an impact? Apply Now!
Added 3 mins ago
I
Business Analyst
Intralot
Sault Ste. Marie, ON
- Full-time
Added 3 mins ago
RN
Finance Analyst, Commercial Canada
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Finance Analyst, Commercial Canada supports profitable sales growth by turning financial and market data into insights that guide business decisions.
Added 3 mins ago
2I
Senior Business Systems Analyst - SAP Finance
2iSolutions Inc.
Oshawa, ON
- Full-time
Our client - A large industrial organization based out of Oshawa - is looking to hire a Senior Business Systems Analyst - SAP Finance for a full time permanent position. This is a hybrid…
Added 3 mins ago
MM
Security Support Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 3 mins ago
MU
Information Technology Analyst
McMaster University
Hamilton, ON
- Full-time
Added 3 mins ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
Added 3 mins ago
DD
CYBER SECURITY ANALYST
Durham District School Board
Whitby, ON
- Internship
Reporting to the Information Security Manager, the Cyber Security Analyst is responsible for recommending, implementing, and monitoring security measures to protect DDSB’s information…
Added 18 mins ago
Sr. Analyst Sales Programs & Incentives
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Product Marketing, the Sr. Analyst, Sales Programs & Incentives is a detail-oriented, analytical role responsible for supporting the development,…
Added 18 mins ago
Junior Full stack Developer (Front End Focus)
Scotiabank
Toronto, ON
Work with the Business Analyst and Architect to analyze business and system needs, and create software designs to meet requirements
Added 32 mins ago
KG
Operational Controls Testing Analyst (Banking)
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
Position: Operational Controls Testing Analyst (Banking)
Added 32 mins ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 32 mins ago
Policy and Divisional Support Coordinator
Government of Alberta
AB
Added 32 mins ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 32 mins ago
TT
IAM & Backup Analyst
Tundra Technical Solutions
Toronto, ON · Etobicoke, ON
- $40 to $48 CAD / hour
- Contract
We are seeking a motivated Junior IAM & Backup Analyst to support the implementation, configuration, migration, and maintenance of Identity and Access Management (IAM) and IT backup…
Added 32 mins ago
DI
Business System Analyst (Mandarin)
Dawn InfoTek
Toronto, ON
- Contract
We are seeking an experienced Business System Analyst to support a major banking client on a Mandarin Support initiative for existing online banking applications.
Added 32 mins ago
NB
Senior Analyst - Transaction Reporting
National Bank of Canada
Montreal, QC
- Full-time
A career as a senior analyst or senior analyste in the Capital Markets Operations team at National Bank means acting as a transaction reporting specialist. In this role, you help ensure…
Added 32 mins ago
SS
Operations Analyst
Soho Square Solutions
Montreal, QC
- Contract

Global Excel Management

Data Analyst - WFM

73 Queen St., Sherbrooke, QC, J1M 0C9, Canada

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Job details

Apply by: Oct 26, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Are you an analytical professional who enjoys transforming data into meaningful business insights? Do you thrive in a fast-paced environment where your analyses directly influence operational performance and decision-making? We would love to meet you!

As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions. Your work will support strategic decisions, improve operational efficiency, and contribute to continuous improvement initiatives across the organization.

What does your typical day look like?• Identify reporting and analytics requirements across various business units;• Conduct in-depth analysis of trends and compare results against historical data;• Compile and present meaningful insights and recommendations to leadership teams;• Identify trends, correlations, and opportunities for operational improvement;• Develop and maintain standardized production reports and dashboards;• Collaborate with internal departments and external partners to address reporting gaps;• Determine key performance indicators (KPIs) and metrics to support forecasting activities;• Support continuous improvement initiatives through data-driven recommendations

What skills and experience are we looking for? • College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;• Minimum of five (5) years of relevant experience in data analysis;• Strong proficiency with Microsoft Office, particularly Excel;• Experience using data analysis tools such as SQL, Excel, and Python;• Strong analytical and problem-solving abilities with the capacity to manage complex datasets;• Ability to identify trends, patterns, and actionable insights from data;• Excellent communication skills with the ability to present complex information clearly to various stakeholders;• Ability to work independently and collaboratively in a dynamic environment;• Familiarity with contact centre operations and workforce management, considered an asset;• Knowledge of travel insurance and business operations, considered an asset;• Bilingualism (French and English), considered an asset.

When you apply:If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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More about this job

Responsibilities

The Data Analyst will analyze workforce and operational data to identify trends and develop reporting solutions that support strategic decision-making. They will collaborate with business units to define KPIs and provide actionable insights to improve operational efficiency.

Requirements

Candidates must possess a college diploma or bachelor's degree in a relevant field and at least five years of experience in data analysis. Proficiency in SQL, Excel, and Python is required, along with strong analytical and communication skills.

Skills

Data Analysis
Workforce Management
SQL
Excel
Python
Reporting
Dashboards
KPIs
Forecasting
Trend Analysis
Problem-solving
Communication
Business Intelligence
Data Visualization
Operational Efficiency

Visa sponsorship

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Keywords

Data Analyst
Workforce Management
SQL
Excel
Python
Business Intelligence
Reporting
Dashboards
KPIs
Forecasting
Trend Analysis
Operational Efficiency
Data Visualization
Contact Centre
Travel Insurance
Statistics
Mathematics
Computer Science
Business Operations
Analytical Skills

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