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Added 1 min ago
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Business Analyst, RBC Amplify 2027, Halifax
RBC
Halifax, NS · Bedford, QC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 1 min ago
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Business Analyst, RBC Amplify 2027, Toronto
RBC
Toronto, ON
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 1 min ago
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analyste d’entreprise, RBC amplifie 2027, Montréal / Business Analyst, RBC Amplify 2027, Montreal
RBC
Montreal, QC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 1 min ago
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Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Support data quality, reporting, and business analytics initiatives through effective Salesforce utilization.
Added 1 min ago
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Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
The Senior Actuarial Analyst - Underwriting Analytics will significantly contribute to the organization's profitability and growth by being involved in the following key activities:
Added 1 min ago
SL
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation…
Added 1 min ago
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Sr Analyst, Automation & Analytics
CIBC
Toronto, ON
- Full-time
The Operations, Transformation and Automation is building and supporting instrumentation, analytics, automation, reporting and capacity management capabilities. We are committed to…
Added 15 mins ago
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Analyst - Commercial Mortgage Credit
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife Investment Management is seeking an Analyst to join our Commercial Mortgage Credit team. This role supports credit underwriting, risk assessment, and ongoing oversight across a…
Added 16 mins ago
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Senior Financial Analyst
Roofmart
Brampton, ON · Roofmart Brampton Office
- Full-time
As a Business Partner to our Operations teams, the Senior Financial Analyst (“SFA”) is critical in delivering accurate, timely and relevant financial information to assist the business in…
Added 16 mins ago
SO
Financial Data Analyst
Spirit Omega Inc.
Remote, Canada
- Contract
- Remote
We are seeking a Finance Data Analyst to support data-driven decision-making across the finance function. In this role, you will analyze financial and operational data, develop reports and…
Added 16 mins ago
Provincial Medical Labour Relations and Compensation Senior Business Analyst
Winnipeg Regional Health Authority
Winnipeg, MB
The Senior Business Analyst provides financial and compensation analysis to support the Provincial Medical Labour Relations team in compensation and health-system decision-making. This…
Added 16 mins ago
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Business Architecture Consultant - Marketing
Maarut
Montréal-Est, QC · Montreal East, Quebec
- Contract
Background as a business analyst without defining target
Added 16 mins ago
SS
Analyste fonctionnel de données / Data Functional Analyst
Sky Systems, Inc. (SkySys)
Montreal, QC
- $75 to $80 CAD / hour
- Contract
Titre/Title: Analyste fonctionnel de données / Data Functional Analyst
Added 16 mins ago
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Payment Operation Analyst
Infotree Global Solutions
Montreal, QC
- Contract
…responsible for the management of Risks, Client reporting and analytics as well as supporting Network Clearing North America (NCNA) and Product Management by ensuring full transparency of…
Added 16 mins ago
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Senior Business Analyst - Fixed Income
CanDeal
Toronto, ON
- Full-time
…market instruments and interest rate swaps. CanDeal Data & Analytics (DNA) delivers data and analytics products and other services that support business, trading and technology needs for…
Added 16 mins ago
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SAP IBP Application Support Analyst
Experis
Calgary, AB
- Contract
We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and…
Added 46 mins ago
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Technical Systems Analyst :: Fulltime :: Toronto, ON
AceStack
Toronto, ON
- Full-time
We are seeking an experienced Technical Systems Analyst with strong knowledge of Canadian wealth and asset management systems, banking processes, and technology integrations. The ideal…
Added 46 mins ago
EA
Financial Analyst
Eclipse Advantage
Montreal, QC
- Full-time
We are seeking a detail-oriented Finance Analyst to monitor contractual performance, analyze productivity and incentive programs, and provide actionable insights to support operational and…
Added 1 hour ago
ENTERPRISE ENROLMENT ANALYST, ADMINISTRATION SOLUTIONS - HYBRID
Green Shield Canada
Vancouver, BC · Toronto, ON · Windsor, ON · Montreal, QC · Quebec, QC
May provide back up support to Business Analysts if required.
Added 1 hour ago
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Accounting Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…of tools that support financial production? As an Accounting Analyst, you will join a dynamic, multidisciplinary team whose mission is to reduce the workload of controllers during the…
Added 1 hour ago
R
Business Analyst, RBC Amplify 2027, Halifax
RBC
Halifax, NS · Bedford, QC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 1 hour ago
R
Business Analyst, RBC Amplify 2027, Vancouver
RBC
Vancouver, BC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 1 hour ago
R
Business Analyst, RBC Amplify 2027, Calgary
RBC
Calgary, AB
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 1 hour ago
R
Business Analyst, RBC Amplify 2027, Vancouver
RBC
Vancouver, BC
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 1 hour ago
R
Business Analyst, RBC Amplify 2027, Calgary
RBC
Calgary, AB
- Full-time
As a Business Analyst you will collaborate, innovate, ideate and build in a flexible, start-up environment.

Global Excel Management

Data Analyst - WFM

73 Queen St., Sherbrooke, QC, J1M 0C9, Canada

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Job details

Apply by: Oct 26, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Are you an analytical professional who enjoys transforming data into meaningful business insights? Do you thrive in a fast-paced environment where your analyses directly influence operational performance and decision-making? We would love to meet you!

As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions. Your work will support strategic decisions, improve operational efficiency, and contribute to continuous improvement initiatives across the organization.

What does your typical day look like?• Identify reporting and analytics requirements across various business units;• Conduct in-depth analysis of trends and compare results against historical data;• Compile and present meaningful insights and recommendations to leadership teams;• Identify trends, correlations, and opportunities for operational improvement;• Develop and maintain standardized production reports and dashboards;• Collaborate with internal departments and external partners to address reporting gaps;• Determine key performance indicators (KPIs) and metrics to support forecasting activities;• Support continuous improvement initiatives through data-driven recommendations

What skills and experience are we looking for? • College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;• Minimum of five (5) years of relevant experience in data analysis;• Strong proficiency with Microsoft Office, particularly Excel;• Experience using data analysis tools such as SQL, Excel, and Python;• Strong analytical and problem-solving abilities with the capacity to manage complex datasets;• Ability to identify trends, patterns, and actionable insights from data;• Excellent communication skills with the ability to present complex information clearly to various stakeholders;• Ability to work independently and collaboratively in a dynamic environment;• Familiarity with contact centre operations and workforce management, considered an asset;• Knowledge of travel insurance and business operations, considered an asset;• Bilingualism (French and English), considered an asset.

When you apply:If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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More about this job

Responsibilities

The Data Analyst will analyze workforce and operational data to identify trends and develop reporting solutions that support strategic decision-making. They will collaborate with business units to define KPIs and provide actionable insights to improve operational efficiency.

Requirements

Candidates must possess a college diploma or bachelor's degree in a relevant field and at least five years of experience in data analysis. Proficiency in SQL, Excel, and Python is required, along with strong analytical and communication skills.

Skills

Data Analysis
Workforce Management
SQL
Excel
Python
Reporting
Dashboards
KPIs
Forecasting
Trend Analysis
Problem-solving
Communication
Business Intelligence
Data Visualization
Operational Efficiency

Visa sponsorship

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Keywords

Data Analyst
Workforce Management
SQL
Excel
Python
Business Intelligence
Reporting
Dashboards
KPIs
Forecasting
Trend Analysis
Operational Efficiency
Data Visualization
Contact Centre
Travel Insurance
Statistics
Mathematics
Computer Science
Business Operations
Analytical Skills

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