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Added 7 mins ago
A
Pilote Instructeur A220 Type III / A220 Type III Pilot Instructor
Airbus
Montreal, QC
- Full-time
Added 38 mins ago
AE
Supervisor, Long Range Planning
Agnico Eagle Mines Limited
NU · Kitikmeot, NU
- Full-time
…team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local…
Added 1 hour ago
MJ
Welding & Fabrication Working Lead
Manufacturing Job Site
Surrey, BC
- Full-time
The Welding & Fabrication Working Lead is a hands-on technical leader responsible for coordinating and performing welding and fabrication work on marine new build and refit projects. This…
Added 1 hour ago
EL
Freelancer, Multibrand-Calgary, AB
Estée Lauder Companies
Calgary, AB
- Full-time
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…
Added 1 hour ago
AS
Applications Engineer
AgileGrid Solutions
Canada
- Full-time
…employees grow their skills and advance within the company. Working in a supportive and innovative environment, employees have the chance to contribute to meaningful projects and be part of…
Added 1 hour ago
MG
Registered Nurse (Surgery - InPatient Surgery)
Michael Garron Hospital
Toronto, ON
- Part-time
…effective patient and family-centered care. In serving as the leader of the Coordinated Care Team, Registered Nurses have a pivotal role in care planning, coordination and delivery and in…
Added 1 hour ago
NE
Senior Bookkeeper / Lead In House Accountant
National Event Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…family owned for 40 years, with 35 full time staff. we are a leader in the production of consumer events in North America. We pride ourselves on having a great culture, efficiency and…
Added 3 hours ago
HR
Hardware Test Engineering Intern (Summer 2027, 16months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Added 3 hours ago
W
FX Supervisor, CG (Feature)
WildBrain
Vancouver, BC
- Full-time
…work on the project. They act as both a creative and technical leader, ensuring that the FX department’s work aligns with the Director’s vision while remaining achievable within production…
Added 3 hours ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
This role is ideal for a hospitality leader ready to grow - someone who takes pride in service standards, team development, and operational excellence.
Added 3 hours ago
A
Character Rigger 4 [AQ-20646]
Aquent
Vancouver, BC
- $58 to $63 CAD / hour
- Contract
Experience working with a leading game engine, demonstrating practical application of rigging within a real-time environment.
Added 4 hours ago
J
Production Technician, Citric
Jungbunzlauer
Port Colborne, ON
- Full-time
Communicate production issues/anomalies to Team Leader, Production Manager as necessary
Added 4 hours ago
J
Production technician, Citric
Jungbunzlauer
Port Colborne, ON
- Full-time
Communicate production issues/anomalies to Team Leader, Production Manager as necessary
Added 5 hours ago
BC
Repair and Restoration Coordinator
BELFOR CANADA INC.
Winnipeg, MB
- $45,000 to $60,000 CAD / year
- Full-time
As a global leader in property restoration for over 70 years, we help people recover from the unexpected.
Added 5 hours ago
BC
Project Manager Assistant
BELFOR CANADA INC.
Gander, NL
- $20 to $22 CAD / hour
- Full-time
As a global leader in property restoration for over 70 years, we help people recover from the unexpected.
Added 5 hours ago
WG
Mill Operations Supervisor
Wesdome Gold Mines Ltd
Wawa, ON
- $111,350 to $144,100 CAD / year
- Full-time
You are an experienced mineral processing professional and a confident leader who takes pride in creating a safe, productive, and collaborative work environment. You bring strong knowledge…
Added 5 hours ago
HC
Maintenance Supervisor - Nights
Hartmann Canada Inc
Brantford, ON
- $90,000 to $130,000 CAD / year
Hartmann Canada Inc, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons. The demand for moulded fibre and environmentally…
Added 5 hours ago
NA
Heavy Equipment Operator (Finish Dozer) (Fort Hills)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Safety focused – An exceptional leader in committing to a safe work environment by promoting personal safety amongst the workforce and continually improving our HSE systems. Everybody gets…
Added 6 hours ago
G
Deputy Program Manager, Airborne MAISR Program
govconcareershub.com
Ottawa, ON
- Full-time
Experience working with Original Equipment Manufacturers or Suppliers
Added 6 hours ago
SB
Kitchen Team Leader
Splitsville Bowl
Ottawa, ON
- Part-time
Are you looking for a fun and fast paced working environment?
Added 6 hours ago
PD
General Labor
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
…accountable for preserving as much of the property as possible while working safely and efficiently on the job…
Added 6 hours ago
ML
Operations Supervisor - Distribution
Matrix Logistics Services Limited
Cornwall, ON
- Full-time
…frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a…
Added 7 hours ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
…you’re an engineering student with a drive for helping and working with others in a fast-paced environment, I would strongly recommend an internship with…
Added 7 hours ago
FP
Warehouse - Inventory Coordinator
Fresh Prep Foods Inc
Vancouver, BC
- Up to $50,000 CAD / year
- Full-time
Join Fresh Prep - a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B…
Added 7 hours ago
FP
Warehouse - Inventory Coordinator
Fresh Prep Foods Inc
Vancouver, BC
- Up to $50,000 CAD / year
- Contract
Join Fresh Prep - a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B…

Global Payments Inc.

Représentant(e) - centre d'appels

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 2, 2026

Original job description

English section of this bilingual listing.

Ready to take your career global?

You know great service creates lasting relationships. At Global Payments, you turn every conversation into a moment that builds trust, solves real problems and keeps businesses moving. As part of a global leader in payment technology, your work directly shapes how merchants operate and grow every day.

You will join a connected, fast-moving team in Montreal where collaboration, learning and energy drive success. Here, you expand your skills, gain exposure to innovative payment solutions and build a strong foundation for long-term growth in a global organization that never stands still.

In this role, you’ll own the client experience from first contact to resolution. You will create positive outcomes for merchants, strengthen relationships and deliver solutions that keep businesses running smoothly, all while building the expertise that helps shape the future of commerce.

What you’ll own

Deliver exceptional client experiences that build trust, strengthen loyalty and enhance how merchants interact with Global Payments
Resolve client issues with speed and accuracy, turning challenges into positive outcomes that protect and grow relationships
Guide new merchants through onboarding and system use, setting them up for long-term success from day one
Use strong problem solving to analyze client needs, identify root causes and deliver effective, lasting solutions
Leverage systems and data to improve response quality, increase efficiency and ensure accurate client insights
Educate merchants on products, services and best practices to maximize value and improve their day-to-day operations
Create clear, accurate documentation that strengthens service continuity and enables better decision-making across teams
Contribute to team performance by consistently meeting service standards and bringing a positive, solutions-focused mindset

What you bring

6 to 12 months of customer service experience where you consistently delivered strong outcomes
Fluency in French and English, allowing you to confidently serve a diverse client base
Strong communication skills with the ability to listen, build trust and explain solutions clearly
A client-first mindset with a genuine interest in solving problems and creating positive experiences
Analytical thinking that helps you assess situations, make decisions and resolve issues efficiently
Comfort working in a fast-paced environment with flexible, rotating schedules.
Confidence using technology and learning new systems quickly

Our perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

$20/hr and benefits package that recognizes your contribution
Opportunities to grow your skills and build your career within a global business
Access to learning, development and on-the-job experiences that expand your expertise
A supportive, inclusive team environment where your ideas and input matter
Time to give back through community and charity initiatives
A global employee assistance programme to support your wellbeing
Recognition through a global platform that celebrates your achievements

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Read the full bilingual original

Job Description

Prêt à faire passer votre carrière à un niveau mondial?

Vous savez que chaque interaction client compte. Chez Global Payments, vous transformez chaque échange en une expérience qui renforce la confiance, résout des enjeux concrets et permet aux entreprises de continuer à avancer. En faisant partie d’un leader mondial des technologies de paiement, votre impact se fait sentir chaque jour dans la façon dont les commerçants opèrent et se développent.

Vous rejoignez une équipe dynamique et connectée à Montréal, où l’énergie, la collaboration et l’apprentissage continu sont au cœur de chaque succès. Ici, vous développez vos compétences, découvrez des solutions innovantes et construisez une carrière solide dans une entreprise mondiale en constante évolution.

Dans ce rôle, vous serez responsable de l’expérience client de bout en bout. Vous créerez des résultats positifs pour les commerçants, renforcerez les relations et proposerez des solutions qui assurent le bon fonctionnement de leurs opérations, tout en développant une expertise qui contribue à façonner l’avenir du commerce.

Ce que vous allez accomplir

Offrir des expériences client exceptionnelles qui renforcent la fidélité et améliorent la relation entre les commerçants et Global Payments
Résoudre les problématiques clients avec rapidité et précision en générant des solutions durables et impactantes
Accompagner les nouveaux commerçants dans leur intégration et l’utilisation des systèmes afin de créer des bases solides dès le départ
Analyser les besoins clients et identifier les causes des enjeux afin de proposer des solutions efficaces et pérennes
Exploiter les outils et les données pour améliorer la qualité des réponses, gagner en efficacité et optimiser les résultats
Former les commerçants sur les produits, services et bonnes pratiques afin de maximiser leur performance et leur autonomie
Produire une documentation claire et précise pour assurer la continuité du service et améliorer la prise de décision
Contribuer activement à la performance de l’équipe en atteignant les objectifs et en apportant une attitude positive et orientée solutions

Ce que vous apportez

6 à 12 mois d’expérience en service à la clientèle avec des résultats démontrés
Bilinguisme en français et en anglais pour servir efficacement une clientèle diversifiée
Excellentes compétences en communication, avec la capacité d’écouter, de comprendre et d’expliquer clairement
Une approche centrée sur le client avec un réel intérêt pour la résolution de problèmes
Une forte capacité d’analyse et de prise de décision dans des situations variées
Une aisance à évoluer dans un environnement rapide avec des horaires flexibles, en rotation.
Une capacité à apprendre rapidement de nouveaux outils et technologies

Nos avantages – ce que nous vous offrons

Nous savons que c’est bien plus qu’une carrière. C’est votre vie, votre univers. C’est pourquoi nous offrons des avantages et des programmes globaux pour vous accompagner à chaque étape. Voici un aperçu de ce qui vous attend :

$20/hr et des avantages compétitifs qui reconnaissent votre contribution
Des occasions de développer vos compétences et de bâtir votre carrière au sein d’une entreprise mondiale
Un accès à des formations, du perfectionnement et des expériences concrètes qui enrichissent votre expertise
Un environnement d’équipe inclusif et bienveillant où vos idées et votre voix comptent
Du temps pour redonner à la communauté grâce à des initiatives caritatives
Un programme d’aide aux employés à l’échelle mondiale pour soutenir votre bien-être
Une reconnaissance à travers une plateforme mondiale qui célèbre vos réussites

Qu’est-ce qui définit un Globalpayer?

Les Globalpayers pensent comme un client, agissent comme des propriétaires et gagnent en équipe. Nous sommes curieux et innovants, toujours à la recherche de meilleures façons de créer de l’impact. Nous nous donnons les moyens de prendre des décisions, et c’est notre passion qui nous pousse vers l’excellence dans tout ce que nous entreprenons.

Rejoignez une entreprise en constante évolution et découvrez des opportunités dynamiques qui vont au-delà des frontières.

Est-ce que cela vous ressemble? Alors vous êtes un Globalpayer. Postulez dès maintenant pour faire évoluer votre carrière à l’échelle mondiale.

----------------------------------------------------------------------------------------------------------------------------------------------

Ready to take your career global?

What you’ll own

Deliver exceptional client experiences that build trust, strengthen loyalty and enhance how merchants interact with Global Payments
Resolve client issues with speed and accuracy, turning challenges into positive outcomes that protect and grow relationships
Guide new merchants through onboarding and system use, setting them up for long-term success from day one
Use strong problem solving to analyze client needs, identify root causes and deliver effective, lasting solutions
Leverage systems and data to improve response quality, increase efficiency and ensure accurate client insights
Educate merchants on products, services and best practices to maximize value and improve their day-to-day operations
Create clear, accurate documentation that strengthens service continuity and enables better decision-making across teams
Contribute to team performance by consistently meeting service standards and bringing a positive, solutions-focused mindset

What you bring

6 to 12 months of customer service experience where you consistently delivered strong outcomes
Fluency in French and English, allowing you to confidently serve a diverse client base
Strong communication skills with the ability to listen, build trust and explain solutions clearly
A client-first mindset with a genuine interest in solving problems and creating positive experiences
Analytical thinking that helps you assess situations, make decisions and resolve issues efficiently
Comfort working in a fast-paced environment with flexible, rotating schedules.
Confidence using technology and learning new systems quickly

Our perks - what we’ll bring for you

$20/hr and benefits package that recognizes your contribution

Opportunities to grow your skills and build your career within a global business

Access to learning, development and on-the-job experiences that expand your expertise

A supportive, inclusive team environment where your ideas and input matter

Time to give back through community and charity initiatives

A global employee assistance programme to support your wellbeing

Recognition through a global platform that celebrates your achievements

What makes a Globalpayer?

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Apply About employer

More about this job

Responsibilities

You will manage the end-to-end client experience by resolving issues, onboarding new merchants, and providing solutions that ensure operational success. Additionally, you will leverage data and systems to improve service quality while educating merchants on products and best practices.

Requirements

Candidates must have 6 to 12 months of customer service experience and be fluent in both French and English. Strong analytical, communication, and problem-solving skills are required, along with the ability to work in a fast-paced, flexible environment.

Skills

Customer service
Communication
Problem solving
Analytical thinking
Decision making
Bilingualism
Technical aptitude
Relationship management
Data analysis
Documentation

Benefits

Competitive benefits package
Career development opportunities
Professional training and development
Inclusive team environment
Charitable initiatives
Global employee assistance program
Recognition platform

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Payment Technology
Merchant Support
Client Experience
Problem Solving
Data Analysis
Onboarding
Communication
Bilingual
Hybrid
Global Payments
Technical Support
Relationship Management
Service Continuity
Performance Metrics

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