Jobs in Canada

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Added 5 mins ago
HM
Internal Medicine
Health Match BC
Abbotsford, BC
- Full-time
…in Medical Oncology, Radiation Oncology, Palliative care and support services such as Nutrition, Clinical Trials and Patient and Family…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
Our goal is to demonstrate how we support physicians in leading healthier, happier, and more connected lives. We offer robust support systems and foster an environment where medical…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
Our goal is to demonstrate how we support physicians in leading healthier, happier, and more connected lives. We offer robust support systems and foster an environment where medical…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
Our goal is to demonstrate how we support physicians in leading healthier, happier, and more connected lives. We offer robust support systems and foster an environment where medical…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
Our goal is to demonstrate how we support physicians in leading healthier, happier, and more connected lives. We offer robust support systems and foster an environment where medical…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
Our goal is to demonstrate how we support physicians in leading healthier, happier, and more connected lives. We offer robust support systems and foster an environment where medical…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
…primary health care as well as mental health and substance use support for clients to achieve success with reintegration in their community. The FP is an important member of the health care…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
Our goal is to demonstrate how we support physicians in leading healthier, happier, and more connected lives. We offer robust support systems and foster an environment where medical…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Part-time
Physicians have different professional priorities, family commitments and career plans.
Added 21 mins ago
PH
Quality Assurance and Compliance Coordinator
Providence Healthcare
Vancouver, BC
- Part-time
…purpose-built environment designed to elevate patient experience, support interdisciplinary collaboration, and accelerate innovation in kidney…
Added 1 hour ago
NY
Registered Practical Nurse (RPN), RCC 4 and 5 UNIT - PT (J1026-0433)
North York General Hospital
Toronto, ON
- Full-time
Committed – they embrace our learning culture and demonstrate ongoing commitment to professional development to enhance their knowledge and skills
Added 1 hour ago
AU
Security Guard - Manufacturing Site
Allied Universal
Toronto, ON
- $18 CAD / hour
- Part-time
Monitoring and Surveillance: Monitor CCTV cameras, alarm systems, and access control systems to detect and prevent security breaches.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 1 hour ago
W
Home Modification Contract Specialist
WCB-Alberta
AB · Edmonton - Millard Health
- Full-time
The Home Modification Contract Specialist brings construction and renovation expertise and strong business acumen to support the development and delivery of the Home Modification Program.…
Added 1 hour ago
PE
Project Manager
PTW Energy Services
Nisku, AB
- Full-time
…instrumentation, construction, and fabrication services across Canada. We support major industrial sectors including oil and gas, petrochemical, mining, power generation, pulp and paper,…
Added 1 hour ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking an experienced construction project professional to oversee project delivery, financial performance, scheduling, and operational coordination across residential construction…
Added 1 hour ago
T
Context Elicitation & Conversation Evaluation Specialists
Turing
Canada
- Contract
Turing is one of the world’s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems.
Added 1 hour ago
AU
Security Guard – Mall
Allied Universal
Toronto, ON · Etobicoke, ON
- $20 CAD / hour
- Full-time
Allied Universal is seeking a professional, customer-focused, and highly motivated Security Guard – Mall to join our team at a prestigious retail shopping centre in Etobicoke, Ontario.
Added 1 hour ago
ML
MLHD - SS/VMO - Obstetrics & Gynaecology - Griffith Base Hospital (Apply via eCredential)
Murrumbidgee Local Health District (MLHD)
Griffith, ON
- Full-time
Utilising clinical information systems to support informed clinical decision‑making
Added 1 hour ago
CR
Senior Program Manager
Canadian Red Cross
Canada
- Full-time
Support organizational change management initiatives related to new programs, systems, processes, and service delivery models.
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…the Manager delivers financial and operational insights that support organizational performance, resource stewardship, and evidence-based decision-making. The role also strengthens…
Added 1 hour ago
QW
Technical Support Analyst
Q Wealth Partners
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 1 hour ago
J
Proposal Lead
Jobgether
Canada
- Full-time
At least 7 years of progressive experience in proposal management, pursuit management, or business development support within construction, engineering, utilities, infrastructure, or…
Added 1 hour ago
OL
Client Services Coordinator (Full-Time)
Oxford Learning Stoney Creek
Halifax, NS
- Full-time
You'll support our Education Coordinator with student programs and parent communications while taking ownership of scheduling, administrative processes and daily operational…
Added 1 hour ago
AC
Operations Administrator
Aston Carter
Trail, BC
- $20 to $26 CAD / hour
- Contract
…administrative and procurement activities, and providing frontline support to employees and visitors. This role plays a key part in optimizing operational processes, supporting finance and…

Global Relay

Customer Success Operations Analyst

Vancouver, BC, Canada

British Columbia - Base salary range: $65,000 CAD - $90,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $65,000 CAD - $90,000 CAD
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3+ Years experience in Customer Success, Implementation, Onboarding, or Provisioning
Posting language: English
Posted: Oct 26, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires technical expertise with strong analytical and project management skills to collaborate effectively with stakeholders and ensure successful migrations and completion of projects and campaigns in the Customer Success organization.

Your responsibilities:

Manage multiple complex projects and delivery of change and/or transformation across the business
Collaborate with cross functional teams such as Provisioning, Data Services, and Support to plan and drive efficient and comprehensive data migrations that align with proposed scope, timeline, and resources
Resolve issues and delays that arise considering data security, compliance and business continuity during the migration phase
Work with diverse skillsets to serve client needs across large/complex organizations
Influence internal stakeholders to prioritize Customer demands appropriately
Support digital transformation and convey key concepts and principles to internal stakeholders at multiple levels of seniority
Ability to organize and lead meetings, working sessions, and elicit business requirements with minimal supervision
Manage and drive campaigns across the entire customer base
Automate and scale customer engagement and projects
Work on multiple projects across multiple customers

About you:

3+ Years experience in Customer Success, Implementation, Onboarding, or Provisioning
Experience with Miro, Confluence or other project management tools
Experience creating process flows and change management
Ability to create dashboards and reports using Salesforce and Excel
Prior experience in working in consulting firms or technology vendors within financial services preferred
Excellent communication skills and demonstrating breadth and depth of knowledge
Strategic and customer focused mindset and problem-solving skills
Positive and flexible attitude to work and a willingness to embrace new initiatives
High level of drive, commitment to achieving solutions and ability to work under pressure
Intellectual strength / flexibility to rapidly understand complex problems, apply critical thinking, and proactively build workable solutions which can then be delivered

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $65,000 CAD - $90,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Manage complex customer data migration and transformation projects, coordinating cross-functional teams to deliver work within agreed scope, timelines, and resources while addressing security, compliance, and continuity concerns. Lead customer-base campaigns, automate and scale engagement, and communicate requirements and priorities to stakeholders across the organization.

Requirements

Candidates need at least three years of experience in Customer Success, Implementation, Onboarding, or Provisioning, along with experience using project management tools and creating process flows and change management plans. They should be able to build Salesforce and Excel dashboards and reports, communicate effectively, manage complex problems, and work strategically with customers; financial-services consulting or technology-vendor experience is preferred.

Skills

Customer Success
Project Management
Data Migration
Stakeholder Collaboration
Change Management
Process Flow Creation
Salesforce
Microsoft Excel
Dashboard and Report Creation
Campaign Management
Business Requirements Gathering
Data Security
Compliance
Problem-Solving
Communication

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meal Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Data Archiving
Data Migration
Project Management
Change Management
Digital Transformation
Customer Onboarding
Implementation
Provisioning
Campaign Management
Customer Engagement
Process Flows
Business Requirements
Salesforce
Microsoft Excel
Dashboards
Reporting
Miro
Confluence
Data Security
Regulatory Compliance
Business Continuity
Financial Services
Cross-Functional Collaboration
Stakeholder Management

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