Find work in Canada.

629,139 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
V|
Administrative Assistant (6:30am-3pm)
Veolia | North America
AB · Edmonton, AB
- Full-time
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Added 2 mins ago
KU
Academic Information Assistant (Contract)
King's University College
London, ON
- $65,331 to $79,598 CAD / year
- Contract
Requires a professional manner, initiative, diplomacy, confidentiality, good judgement, strong attention to detail, accuracy, and the ability to multi-task and prioritize effectively.
Added 2 mins ago
IS
Maintenance Inspector
Irving Shipbuilding
Halifax, NS
- Full-time
This role is ideal for a maintenance professional who enjoys combining technical expertise, data analysis, and leadership to improve equipment reliability and support operational success.
Added 2 mins ago
IP
Call Centre Clerk - Moncton
Indigo Park Canada
Moncton, NB
- Full-time
Join Indigo Park Canada as a Customer Service Representative and become an essential part of our overnight customer support operations. Based in Moncton, you will provide assistance to…
Added 2 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…offboarding, Human Resources operations, policy application, employee experience and…
Added 2 mins ago
T(
Bilingual Incident Coordinator
TEN (Transportation Equipment Network)
Moncton, NB
- Full-time
Previous customer service experience, especially in crisis management or breakdown support, is a plus.
Added 2 mins ago
KC
Senior Electrical Designer & Team Lead (EPS & Mechanisms)
Kepler Communications Inc.
Toronto, ON
- Full-time
$1,500 annual professional development fund to support your growth.
Added 2 mins ago
BC
Marketing Specialist
BK CONSULTING GABON
Canada
- Full-time
…and execute marketing initiatives that drive brand awareness, customer engagement, and business growth. This role is responsible for managing campaigns, analyzing market trends, and…
Added 2 mins ago
RP
Marketing Specialist
Roylo Partners
Toronto, ON
- Full-time
…with people, has an eye for detail and wants to develop their experience in a professional communications…
Added 2 mins ago
CG
Intermediate Analyst, Logistics (Nuclear)
Calian Group
Tiverton, NS
- Full-time
Ensure assigned work is completed accurately, efficiently, and in accordance with project requirements and customer expectations.
Added 2 mins ago
W
Project Manager
Weatherhaven
Brockville, ON
- Full-time
Bachelor's degree in Engineering, Project Management, Business or a related technical discipline, or equivalent relevant professional experience.
Added 2 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
NL · Creston, NL
- Part-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 2 mins ago
C
Consulting Principal, Business Analysis Center of Excellence & AI Adoption Lead
Cognizant
Toronto, ON
- Full-time
Experience in a consulting or professional services environment.
Added 2 mins ago
CG
Intermediate Analyst, Logistics (Nuclear)
Calian Group
Kincardine, ON
- Full-time
Ensure assigned work is completed accurately, efficiently, and in accordance with project requirements and customer expectations.
Added 2 mins ago
GT
Scrum Master
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $85 CAD / hour
- Contract
This is a specialized professional role that focuses on the improvement of the agile team and champions the Agile and Scaled Agile methodology. The Scrum Master provides guidance to teams,…
Added 2 mins ago
IG
Aircraft Maintenance Technician, AME M2 / ACA Mechanic
Insight Global
Petawawa, ON
- $91,000 to $130,000 CAD / year
- Full-time
This is a permanent, full-time opportunity for an experienced aviation maintenance professional who wants to work on technically challenging aircraft in a structured maintenance environment.
Added 2 mins ago
SC
Front End - Cashier
Safeway Canada
Saskatoon, SK
- Full-time
Cashiers provide our customers with friendly and professional service, and process customer orders in an accurate and efficient manner. Join the team and help create a positive, engaging…
Added 2 mins ago
CA
Claims Representative II, Special Lines
Co-operators Assurance et services financiers
BC · British Columbia, Canada
- Full-time
…contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 2 mins ago
CA
Claims Representative II, Special Lines
Co-operators Assurance et services financiers
AB · Edmonton, AB
- Full-time
…contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 2 mins ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $84,698 to $128,743 CAD / year
- Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 2 mins ago
DD
Account Rep (Co-op position)
D&H Distributing
Mississauga, ON
- Internship
Review key feature and benefits of skus and ensure that they are listed in customer feeds and on dandh.ca
Added 2 mins ago
N(
Global Engagement and Mobility Assistant
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our…
Added 2 mins ago
A
Parts Driver - Crosstown Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $18 to $22 CAD / hour
- Other
…This position typically requires strong organizational and customer service skills, as well as a good knowledge of automotive parts and their…
Added 2 mins ago
V|
Administrative Assistant (6:30am-3pm)
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Added 2 mins ago
RS
Material Handler Day Shift Wednesday - Saturday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Able to work within a diverse work environment

Global Relay

Customer Success Operations Analyst

Vancouver, BC, Canada

British Columbia - Base salary range: $65,000 CAD - $90,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: British Columbia - Base salary range: $65,000 CAD - $90,000 CAD
Job type: Full-time
Apply by: Dec 9, 2026
Experience: 3+ Years experience in Customer Success, Implementation, Onboarding, or Provisioning
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires technical expertise with strong analytical and project management skills to collaborate effectively with stakeholders and ensure successful migrations and completion of projects and campaigns in the Customer Success organization.

Your responsibilities:

Manage multiple complex projects and delivery of change and/or transformation across the business
Collaborate with cross functional teams such as Provisioning, Data Services, and Support to plan and drive efficient and comprehensive data migrations that align with proposed scope, timeline, and resources
Resolve issues and delays that arise considering data security, compliance and business continuity during the migration phase
Work with diverse skillsets to serve client needs across large/complex organizations
Influence internal stakeholders to prioritize Customer demands appropriately
Support digital transformation and convey key concepts and principles to internal stakeholders at multiple levels of seniority
Ability to organize and lead meetings, working sessions, and elicit business requirements with minimal supervision
Manage and drive campaigns across the entire customer base
Automate and scale customer engagement and projects
Work on multiple projects across multiple customers

About you:

3+ Years experience in Customer Success, Implementation, Onboarding, or Provisioning
Experience with Miro, Confluence or other project management tools
Experience creating process flows and change management
Ability to create dashboards and reports using Salesforce and Excel
Prior experience in working in consulting firms or technology vendors within financial services preferred
Excellent communication skills and demonstrating breadth and depth of knowledge
Strategic and customer focused mindset and problem-solving skills
Positive and flexible attitude to work and a willingness to embrace new initiatives
High level of drive, commitment to achieving solutions and ability to work under pressure
Intellectual strength / flexibility to rapidly understand complex problems, apply critical thinking, and proactively build workable solutions which can then be delivered

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $65,000 CAD - $90,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Apply About employer

More about this job

Responsibilities

Manage complex customer success projects, including data migrations and transformation initiatives, coordinating cross-functional teams to meet scope, timelines, resources, security, compliance, and business continuity needs. Lead customer-base campaigns, automate and scale customer engagement, resolve delivery issues, and communicate requirements and priorities to stakeholders across the organization.

Requirements

Candidates should have at least three years of experience in Customer Success, implementation, onboarding, or provisioning, along with experience using project management tools and creating process flows and change-management plans. They should be able to build Salesforce and Excel dashboards and reports, communicate effectively, manage complex problems, and work strategically and flexibly; experience with financial-services consulting firms or technology vendors is preferred.

Skills

Customer Success
Project Management
Data Migration
Stakeholder Management
Cross-Functional Collaboration
Issue Resolution
Change Management
Process Flow Creation
Campaign Management
Business Requirements Gathering
Meeting Facilitation
Salesforce
Microsoft Excel
Dashboard and Report Creation
Analytical Problem-Solving

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meal Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Operations
Data Archiving
Data Migration
Project Management
Change Management
Process Flows
Customer Success
Implementation
Onboarding
Provisioning
Customer Engagement
Campaign Management
Digital Transformation
Business Requirements
Stakeholder Management
Cross-Functional Teams
Data Security
Regulatory Compliance
Business Continuity
Miro
Confluence
Salesforce
Microsoft Excel
Dashboards
Reporting
Financial Services
Technology Vendors

Report this job