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Added 2 mins ago
SM
Information Desk Assistant Visitor Services
St. Michael's Hospital
Toronto, ON
- Part-time
Call the Call Centre to provide wheelchair assistance to outpatients and visitors Request additional support through initiating hospital codes (Blue, Brown, etc)
Added 2 mins ago
SE
Product and Solution Security & Operations Specialist
Siemens EDA (Siemens Digital Industries Software)
Saskatoon, SK
- Full-time
The Product, Solution Security, & Operations Specialist manages and coordinates PSSO activities across the organization while providing broader operational support to the business. The role…
Added 17 mins ago
R
Financing Specialist
RBC
Langley (District), BC · Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 17 mins ago
JG
Bilingual IVR Automation tester
J&M Group
Toronto, ON
- Full-time
Candidates should be able to analyze execution results, troubleshoot failed automation runs, distinguish defects from environment issues, and support defect triage.
Added 17 mins ago
TI
AS400 Application Support Specialist (AMS)
TEKFORTUNE INC
Toronto, ON · Scarborough, ON
- Contract
Job Description: AS400 Application Support Specialist (AMS)
Added 17 mins ago
TC
Specialist, Travel Media Relations
Tourism Calgary
Calgary, AB
- Full-time
Reporting to the Travel Media Manager, the Specialist, Travel Media Relations is responsible for maximizing earned travel media opportunities in established priority markets, building…
Added 17 mins ago
R
Principal Specialist, Product Design
RTX
Waterloo, ON
- Full-time
Raytheon Waterloo is seeking a Principal Specialist, Product Design to be part of the team supporting legacy and Next Generation Airport Traffic Control (ATC) programs. The candidate will…
Added 48 mins ago
EP
Intermediate IT Service Desk Analyst
Eupraxia Pharmaceuticals Inc.
Vancouver, BC
- Full-time
…join our growing team in Vancouver. As a frontline technical support specialist, you will provide exceptional Tier 1 and Tier 2 support to our internal employees and…
Added 48 mins ago
FC
Investment Advisor
FirstOntario Credit Union
Hamilton, ON
- Full-time
Maintain strong working relationships with internal business partners and make quality referrals that support organizational objectives and strategic goals.
Added 1 hour ago
CM
Physician Support Specialist
CASA Mental Health
AB
- Full-time
the Physician Support Specialist, follows established policies and procedures; gathers and records all necessary information in the process of maintaining the physician’s patient records.…
Added 1 hour ago
CN
SMP - Contract Specialist – Major Projects
Canadian Natural
Calgary, AB
- Full-time
Make your mark while you grow your career! As a Contracts Specialist, you'll be responsible for managing and negotiating supply chain contracts within the energy sector, ensuring compliance…
Added 1 hour ago
F/
Territory Relationship Specialist
FCC / FAC
AB · MB · Regina, SK · SK · Agriculture Place
- Full-time
…relationships with FCC Alliance partners. As a Territory Relationship Specialist (TRS), you’ll provide value-added support and third-party financing expertise that helps crop input…
Added 1 hour ago
M
Advisor, Rapid Transit Analysis
Metrolinx
Toronto, ON
- Full-time
…analysis, undertake continuous improvement of analytical tools, and support business case…
Added 1 hour ago
A
BIM Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
Update BIM models, associated metadata, and digital assets to the latest approved software versions used by the organization.
Added 2 hours ago
Technical Support Specialist
Dentons
Vancouver, BC
Dentons Canada LLP is currently recruiting for a Technical Support Specialist for our Vancouver office. The Technical Support Specialist provides world-class client service and technical…
Added 2 hours ago
Configuration Management Specialist
Capgemini
Montreal, QC
…From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join…
Added 2 hours ago
A
Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Added 2 hours ago
A
IT Specialist
AccorHotel
Jasper, AB
- Full-time
…Regional Team and the broader Technology Services Team, the IT Specialist plays a key role in supporting day-to-day IT support, service requests, and ensuring alignment with company IT…
Added 3 hours ago
MS
Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…customer needs and relaying them back to the onboarding technical specialist and / or software development team where…
Added 3 hours ago
AC
Specialist, IFE Product and Operations - Temporary
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Specialist, IFE Product and Operations will provide operational and product end-end oversight of all software, media and campaign activities/decisions that impact the In-Flight…
Added 3 hours ago
RL
Grants Specialist
RightBlue Labs Inc
Remote, Canada
- Full-time
- Remote
…leaders to design and execute integrated funding strategies that support R&D, commercialization, and scale. To date, we have helped clients secure millions of dollars in non-dilutive…
Added 3 hours ago
WM
Spécialiste des opérations de flotte / Fleet Operations Specialist
Waste Management, Inc. (WM)
Sainte-Sophie, QC
- Full-time
Nous sommes présentement à la recherche d’un(e) Spécialiste des opérations de flotte / Fleet Operations Specialist pour notre bureau à Ste-Sophie.
Added 3 hours ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Underwriting Team Manager, Group Medical Underwriting, the Administration Service Specialist is responsible for providing administrative and operational support to the…
Added 4 hours ago
SC
Service Ontario - Bilingual Customer Support Specialist (English & French)
Staples Canada
Toronto, ON · Scarborough, ON
- Part-time
…familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 4 hours ago
SC
Service Ontario - Customer Support Specialist
Staples Canada
Toronto, ON · East York, ON
- Part-time
…familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…

Global Relay

Data Services Specialist

Vancouver, BC, Canada

$45,000 - $60,000 CAD

Apply About employer

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Job details

Pay: $45,000 - $60,000 CAD
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services team as a Data Services Specialist. As the Data Services Specialist, you will support our Client Services team to complement and facilitate data management requests and perform technical tasks that promote the daily processes and business operations of the Data Services team.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses good business acumen.

The role may require you to work on statutory holidays. During training you may be required to work in-office up to 5 days per week.

Are you up for the challenge?

Your responsibilities:

Provide exceptional service to both external and internal customers while maintaining department SLAs
Transfer data across multiple environments
Configure internal systems accurately based on changing requirements
Perform CRM record maintenance and updates
Organize, analyze and validate processing reports
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Ability to meet strict deadlines
Repetitive work required

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment
Proven ability to handle challenging situations with integrity, empathy and sincerity
A friendly, “can-do” attitude and customer focused approach

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$45,000 - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Apply About employer

More about this job

Responsibilities

The Data Services Specialist supports the Client Services team by managing data transfers, configuring internal systems, and performing CRM record maintenance. They are responsible for validating processing reports and providing exceptional service to both internal and external customers.

Requirements

Candidates should possess a post-secondary diploma or relevant work experience along with strong technical troubleshooting and computer proficiency. Excellent communication skills, attention to detail, and proficiency in Microsoft Office applications are required for this role.

Skills

Data management
Technical troubleshooting
Desktop support
CRM maintenance
Microsoft Office
Data analysis
Reporting
Communication
Time management
Attention to detail
Problem solving
Customer service
Technical aptitude
Information integrity
Documentation

Benefits

Extended health benefits
Virtual healthcare
Wellness allowance
Paid vacation
Paid sick days
Maternity/parental enhancement program
Bonus
RRSP contribution matching
Subsidized meal program

Visa sponsorship

Not detected in the job text

Keywords

Data Services
Cloud Archiving
eDiscovery
Analytics
Compliance
CRM
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Data Integrity
SLA
Technical Support
Information Management

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