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Added 5 mins ago
TS
Healthy Workplace, Absence Partner Specialist (Temporary)
The Salvation Army in Canada
Toronto, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 5 mins ago
H
Global Mining Practice Business Development Leader
HDR
Saskatoon, SK
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 5 mins ago
SE
IT Generalist (On-Site)
Sherwood Electromotion Inc.
Concord, ON
- Full-time
Support IT Manager in Monitoring security certificates and ensure the organization’s compliance with requirements
Added 5 mins ago
TT
Inventory Control Specialist /Spécialiste du contrôle des stocks
THORASYS Thoracic Medical Systems Inc.
Montreal, QC
- Full-time
We're looking for a detail-oriented and driven Quality & Inventory Control Specialist to join our team. This role plays a critical part in ensuring that all incoming materials, inventory,…
Added 21 mins ago
UO
Academic Data and Accreditation Specialist, College of Engineering
University of Saskatchewan
Saskatoon, SK
- Full-time
Primary Purpose: Academic Data and Accreditation Specialist, reports to the Programs and Projects Officer in Engineering and provides administrative and data management support. The focus…
Added 21 mins ago
UO
Documentation & Compliance Specialist, Office of the VP (Finance and Services) and CFO
University of Calgary
Calgary, AB
- Full-time
The Office of VP Finance is currently seeking a Full-time Regular Documentation & Compliance Specialist.
Added 21 mins ago
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Client Service Associate
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Toronto, ON
- Full-time
…group of investment strategies and delivers ongoing service, support, and investment insight to our clients and their team of investment professionals. Our first partner portfolio manager…
Added 21 mins ago
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CAN Driver
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Winnipeg, MB
- Full-time
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Added 21 mins ago
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Accounting Generalist
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Calgary, AB
- $53,841.82 to $64,661.44 CAD / year
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Added 21 mins ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 21 mins ago
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Customer Support Specialist - Home Energy/Solar
Brainpower360
Montreal, QC
- $70,000 to $100,000 CAD / year
- Full-time
Meet Customer Support SLAs for response time by email, chat and telephone
Added 21 mins ago
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Web Solution Specialist
Government of Northwest Territories
Yellowknife, NT
- $106,158 to $126,809 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Web Solution Specialist to join Information Systems Shared Services within the Department of Finance in Yellowknife.
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AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
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Added 21 mins ago
Renewal Retention Specialist
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Regina, SK
We’re searching for a Renewal Retention Specialist. Are you searching for new possibilities?
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Added 36 mins ago
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Toronto, ON
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Call the Call Centre to provide wheelchair assistance to outpatients and visitors Request additional support through initiating hospital codes (Blue, Brown, etc)
Added 36 mins ago
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Product and Solution Security & Operations Specialist
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- Full-time
The Product, Solution Security, & Operations Specialist manages and coordinates PSSO activities across the organization while providing broader operational support to the business. The role…
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Labour Relations Officer - Servicing
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Negotiations, contract administration, health & safety - support Bargaining Units and Locals in trusteeship.
Added 50 mins ago
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Field Specialist
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Provide front line support to customer during operations
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Financing Specialist
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As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
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Senior Retail Sales Consultant - Part time - West Edmonton Mall, AB
Swarovski
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People & Culture Coordinator
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Toronto, ON · B+H Canada Toronto
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
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Client Engagement Associate, 29h/week - Vaudreuil
CIBC
Vaudreuil-Dorion, QC
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Added 50 mins ago
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Senior Manager, Business Risk
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Global Relay

Data Services Specialist

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services team as a Data Services Specialist. As the Data Services Specialist, you will support our Client Services team to complement and facilitate data management requests and perform technical tasks that promote the daily processes and business operations of the Data Services team.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses good business acumen.

The role may require you to work on statutory holidays. During training you may be required to work in-office up to 5 days per week.

Are you up for the challenge?

Your responsibilities:

Provide exceptional service to both external and internal customers while maintaining department SLAs
Transfer data across multiple environments
Configure internal systems accurately based on changing requirements
Perform CRM record maintenance and updates
Organize, analyze and validate processing reports
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Ability to meet strict deadlines
Repetitive work required

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment
Proven ability to handle challenging situations with integrity, empathy and sincerity
A friendly, “can-do” attitude and customer focused approach

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Support Client Services by handling data management requests, transferring data between environments, and configuring internal systems as requirements change. Maintain CRM records, organize and validate processing reports, prepare documents and spreadsheets, and provide customer-focused technical support while meeting service-level agreements and deadlines.

Requirements

Applicants need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical or desktop troubleshooting skills. The role also requires strong Microsoft Office skills, fluent English communication, accuracy, discretion with confidential information, sound independent judgment, and the ability to manage multiple tasks in a fast-paced environment.

Skills

Data Management
Data Transfer
Technical Troubleshooting
Desktop Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
CRM Maintenance
Data Validation
Report Analysis
Customer Service
Technical Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meal Program

Visa sponsorship

Not detected in the job text

Keywords

Data Services
Data Management
Data Transfer
Data Processing
Data Validation
Information Integrity
Quality Control
Client Services
Customer Service
Service-Level Agreements
Technical Troubleshooting
Desktop Troubleshooting
CRM
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Spreadsheets
Internal Systems
Confidential Information
Technical Documentation
Regulatory Compliance

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