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Added 8 mins ago
FD
Customer Experience Specialist
Fil Delivery
Mississauga, ON
- Full-time
The Customer Experience Specialist is the primary point of contact for customers from order entry through fulfillment, resolving questions and concerns with urgency, care, and a…
Added 24 mins ago
LR
Sales & Account Specialist
La Rocca Creative Cakes
Richmond Hill, ON
- Full-time
We are seeking a highly organized, detail-oriented, forward-thinking and proactive Sales & Account Specialist to support the effectiveness and growth of our Sales team. This role serves as…
Added 24 mins ago
P
M365 Specialist
Prophix
Toronto, ON · Etobicoke, ON
- $80,000 to $113,000 CAD / year
- Full-time
As an M365 Specialist, you are the single owner of Prophix's Microsoft 365 tenant, accountable for its security, compliance, and day-to-day health for employees across North America,…
Added 24 mins ago
SS
Office Administrator / CRA Specialist
Sansar Solutions Inc.
Vancouver, BC
- Full-time
Office Administrator / CRA Specialist (Part-Time):
Added 24 mins ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and delivery promise integrity; clean handoff to Application Specialist on deep technical pre-sales; clean handoff to Technical Support on post-sale technical issues. Owns the relationship;…
Added 24 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Collaborate with People Services Client Partners, People Leaders, and the Compensation and People Analytics Specialist to support role design and job description alignment before formal job…
Added 24 mins ago
L
Client Operations Specialist
Leads.io
Toronto, ON
- $50,000 to $57,500 CAD / year
- Full-time
We're looking for a Client Operations Specialist to own the end-to-end rollout and quality assurance of our direct client campaigns at Leads.io.
Added 24 mins ago
BG
Senior Service Retention Specialist
BMW Group
Richmond Hill, ON
- Full-time
The Service Retention Specialist role focuses on developing programs and strategies to foster customer retention and realize growth opportunities within the BMW and MINI service business.…
Added 24 mins ago
S
Business Development Specialist, Pharmacy
Sobeys
Mississauga, ON
- Full-time
We are looking for a Business Development Specialist, Pharmacy to identify, develop, and expand business opportunities that drive prescription growth, patient acquisition, strategic…
Added 24 mins ago
KP
Change Specialist, Finance
Kruger Products | Produits Kruger
Mississauga, ON
- Full-time
As the Change Specialist, Finance, you will bring change management strategies to life by developing and delivering communications, training, stakeholder engagement, business readiness, and…
Added 24 mins ago
TU
Academic and Career Advisor
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Part-time
…either generalists, or are assigned to a specific faculty as a specialist advisor. Advisors are responsible for delivering and evaluating student services to support student learning based…
Added 24 mins ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
NS · Cape Breton, NS
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
FB
Strategic Energy Partner
Flogas Britain
Field, BC
- Full-time
Individual sales opportunities may be delivered by Sales Managers and specialist teams, but the Strategic Energy Partner retains responsibility for the overall customer strategy,…
Added 24 mins ago
AC
Applications Specialist
Antec Controls
Winnipeg, MB
- Full-time
Applications Engineering Specialist – Antec Controls
Added 24 mins ago
C
Senior Specialist Payroll-CA
CN
Montreal, QC
- Full-time
Continuously identify and recommend improvements for systems, technology, and processes to improve efficiency
Added 24 mins ago
T
Bilingual Credit Recovery Specialist - Tangerine
Tangerine
Toronto, ON
- Full-time
The Credit Recovery Specialist is responsible for maintaining an overall minimal delinquency ratio on the Tangerine portfolio (Deposits, Loans, Lines of Credit, Credit Cards), based on…
Added 24 mins ago
TP
Specialist, Supplier Relationship Management
Toronto Pearson International Airport
Toronto, ON
- Full-time
As a Specialist, Supplier Relationship Management, you will:
Added 24 mins ago
DE
Junior Technical Support Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
Discover Energy Systems (DES) is a fast-paced, high-growth energy storage solutions company that spun off from a 75-year-old industry leader. Our organization delivers safe, reliable,…
Added 24 mins ago
LF
Partner Operations Specialist / Spécialiste des opérations partenaires (Claims/Réclamations)
LGM Financial Services
Vancouver, BC
- Full-time
The Partner Operations Specialist manages complex escalations arising from claims adjudication and contract administration, including customer, dealership, OEM, legal and consumer matters.…
Added 24 mins ago
AD
Reliability Specialist, Cranes Maintenance
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
(Senior Coordinator / Specialist / Senior Specialist)
Added 24 mins ago
CI
Ingénieur(e) mécanique intermédiaire / Intermediate Mechanical Engineer
Calian in Space & Technology
Vaudreuil-Dorion, QC
- Full-time
…designs and manufactures a wide range of large precision antenna systems for satellite communications, radio astronomy, science and defense…
Added 25 mins ago
GC
Senior Insurance Fraud & Claims Investigation Specialist
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
…improve the accuracy and reliability of next-generation AI…
Added 39 mins ago
MD
WIC Administrative Assistant - Office & Administrative Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: WIC Administrative Assistant - Office & Administrative Specialist Senior
Added 39 mins ago
RC
Sr. Sourcing and Contracts Specialist
Randstad Canada
Burnaby, BC
- $120,000 to $145,000 CAD / year
- Full-time
-Data analytics, sourcing, procurement systems, and customer service.
Added 39 mins ago
D
Software Solutions Technical Specialist / Spécialiste technique des solutions logicielles
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Software Solutions Technical Specialist to join our team in Montreal. In this role, you will serve as a subject matter expert for dormakaba's access control and…

Global Relay

Data Services Specialist

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services team as a Data Services Specialist. As the Data Services Specialist, you will support our Client Services team to complement and facilitate data management requests and perform technical tasks that promote the daily processes and business operations of the Data Services team.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses good business acumen.

The role may require you to work on statutory holidays. During training you may be required to work in-office up to 5 days per week.

Are you up for the challenge?

Your responsibilities:

Provide exceptional service to both external and internal customers while maintaining department SLAs
Transfer data across multiple environments
Configure internal systems accurately based on changing requirements
Perform CRM record maintenance and updates
Organize, analyze and validate processing reports
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Ability to meet strict deadlines
Repetitive work required

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment
Proven ability to handle challenging situations with integrity, empathy and sincerity
A friendly, “can-do” attitude and customer focused approach

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Support Client Services by handling data management requests, transferring data between environments, and configuring internal systems as requirements change. Maintain CRM records, organize and validate processing reports, prepare documents and spreadsheets, and provide customer-focused technical support while meeting service-level agreements and deadlines.

Requirements

Applicants need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical or desktop troubleshooting skills. The role also requires strong Microsoft Office skills, fluent English communication, accuracy, discretion with confidential information, sound independent judgment, and the ability to manage multiple tasks in a fast-paced environment.

Skills

Data Management
Data Transfer
Technical Troubleshooting
Desktop Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
CRM Maintenance
Data Validation
Report Analysis
Customer Service
Technical Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meal Program

Visa sponsorship

Not detected in the job text

Keywords

Data Services
Data Management
Data Transfer
Data Processing
Data Validation
Information Integrity
Quality Control
Client Services
Customer Service
Service-Level Agreements
Technical Troubleshooting
Desktop Troubleshooting
CRM
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Spreadsheets
Internal Systems
Confidential Information
Technical Documentation
Regulatory Compliance

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