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Added 14 mins ago
Specialist, Workforce Planning and Analytics
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
We are seeking an experienced Specialist, Workforce Planning and Analytics to lead our Workforce Planning team and optimize workforce performance across our Call Centre operations.
Added 14 mins ago
TI
Systems Testing / QA Specialist
Teckhorizon Inc
Toronto, ON
- Contract
…First for Health Strategy. The Senior Systems Testing / QA Specialist will focus on testing the project s Monitoring and Evaluation reporting…
Added 29 mins ago
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Senior Audit Manager - Capital Markets
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- Full-time
Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
Added 29 mins ago
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Data Analytics & Automation Specialist, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
We are seeking a hands-on Data Analytics & Automation Specialist with 3+ years of relevant experience to build and scale data, reporting, and process-automation solutions.
Added 29 mins ago
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Early Careers: Bilingual Analyst, Health Solutions
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Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Support workflows across Health and Benefits, Global Benefits, Executive Benefits, analytics, operations and other specialist teams.
Added 44 mins ago
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Taza - Communications Specialist
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Calgary, AB
- $90,000 to $110,000 CAD / year
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Working proficiency with Microsoft 365, Monday.com, content-management systems, email/CRM platforms, analytics, generative AI, and Canva and/or Adobe Creative Suite.
Added 44 mins ago
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Marketing Specialist
HockeyStickMan
Concord, ON
- Full-time
Job Posting – Full Time Marketing Specialist - Integrated Marketing (Vaughan)
Added 44 mins ago
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CRM and Email Integrator
National Bank of Canada
Montreal, QC
- Full-time
…Performance team at National Bank means acting as a campaign specialist to strengthen our team dedicated to the integration of targeted communications, particularly emails via the…
Added 44 mins ago
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Cloud Data Engineer
Experis Canada
Halifax, NS
- Contract
Job Title: Cloud Infrastructure Data Engineering Specialist
Added 44 mins ago
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Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
…and risk strategies team at National Bank means acting as a specialist in credit risk management decision-making strategies. This position allows you to have a positive impact on our…
Added 44 mins ago
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Appeals Specialist
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Brampton, ON
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…Well-being. We provide services such as research, analysis, data analytics, technology, recoveries, appeals, eligibility review, business and policy support, training and development,…
Added 59 mins ago
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Temporary Part-Time HRIS Specialist (5 months)
Karis Disability Services
Waterloo, ON
- Part-time
…employee experience? Join Karis Disability Services as an HRIS Specialist and play a key role in optimizing HR systems, enhancing processes, and delivering meaningful insights that support…
Added 59 mins ago
Social Media Specialist
SALT XC
Toronto, ON
The Social Media Specialist is an engaging communicator and detail-oriented writer - someone who is both creative and hyper-organized. They bring a strong understanding of social media…
Added 59 mins ago
Creator Specialist
SALT XC
Toronto, ON
As a Creator Specialist, you will support the execution and day-to-day coordination of creator and influencer programs across a portfolio of clients. You’re a detail-oriented,…
Added 1 hour ago
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Revenue Operations Specialist
ApprovalMax
Toronto, ON
- Full-time
As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role…
Added 1 hour ago
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Accounts Receivable Specialist
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Vaughan, ON
- Full-time
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Added 1 hour ago
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AI Solutions Specialist - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
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Pharmacy Data Specialist
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Added 1 hour ago
Product Specialist (QC) - 12 month contract
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Quebec, QC
Added 1 hour ago
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Trainee
ExcelGens, Inc.
Quebec, QC
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Job Title: Data Maintenance Specialist – Business Systems
Added 1 hour ago
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AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
We are looking for a hands-on, technically curious AI GTM & Automation Specialist to improve how we generate, identify, engage and convert prospects using AI, automation and data.
Added 1 hour ago
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Communications Specialist - Reach and Engagement
McKinsey & Company
Algoma Unorganized North Part, ON
- Full-time
Added 1 hour ago
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Revenue Operations Specialist
ApprovalMax
Toronto, ON
- Full-time
As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role…
Added 1 hour ago
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Sales Account and Development Specialist
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Red Deer, AB
- Full-time
Stigma Grow is seeking a motivated, relationship-focused, and analytical Sales Account & Development Specialist to join our team.

Global Relay

Data Services Specialist

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services team as a Data Services Specialist. As the Data Services Specialist, you will support our Client Services team to complement and facilitate data management requests and perform technical tasks that promote the daily processes and business operations of the Data Services team.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses good business acumen.

The role may require you to work on statutory holidays. During training you may be required to work in-office up to 5 days per week.

Are you up for the challenge?

Your responsibilities:

Provide exceptional service to both external and internal customers while maintaining department SLAs
Transfer data across multiple environments
Configure internal systems accurately based on changing requirements
Perform CRM record maintenance and updates
Organize, analyze and validate processing reports
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Ability to meet strict deadlines
Repetitive work required

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment
Proven ability to handle challenging situations with integrity, empathy and sincerity
A friendly, “can-do” attitude and customer focused approach

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Support Client Services by handling data management requests and completing technical tasks that support the Data Services team’s daily operations. Transfer data, configure internal systems, maintain CRM records, validate processing reports, prepare documents and spreadsheets, and provide customer-focused solutions while meeting deadlines and service-level agreements.

Requirements

Applicants need a post-secondary diploma or certificate, or relevant work experience, along with technical troubleshooting skills and computer proficiency. They should be fluent in English, proficient with Microsoft Office, detail-oriented, organized, customer-focused, and able to handle confidential information, solve problems independently, and work effectively under pressure.

Skills

Data Management
Data Transfer
Technical Troubleshooting
Desktop Support
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
CRM Record Maintenance
Data Validation
Report Analysis
Spreadsheet Creation
Customer Service
Technical Communication

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity And Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meal Program

Visa sponsorship

Not detected in the job text

Keywords

Data Services
Data Management
Data Transfer
Data Processing
Data Validation
Information Integrity
Quality Control
Technical Troubleshooting
Desktop Troubleshooting
Computer Proficiency
CRM
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Spreadsheets
Customer Service
Client Services
Service-Level Agreements
Confidential Information
Enterprise Information Archiving
Compliance
eDiscovery
Surveillance
Analytics

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