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Added 8 mins ago
B
Mortgage Specialist
BMO
Markham, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 8 mins ago
BT
Senior Accountant - Private Audit Services
Baker Tilly WM
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
London, ON · Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 8 mins ago
DI
Manufacturing Test - ATE and Bed of Nails Specialist
dcbel Inc
Montreal, QC
- Full-time
Design and develop bed‑of‑nails fixtures optimized for probe access, signal integrity, mechanical robustness, and manufacturability.
Added 8 mins ago
A
Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 8 mins ago
VC
Client Care Specialist - Carrington Animal Hospital
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West Kelowna, BC
- Full-time
Professional Growth: Access to a continuing education platform, to develop your veterinary skills.
Added 23 mins ago
CL
Customer Processing Representative (Bilingual)
Canada Life
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 23 mins ago
CN
Fire System Specialist
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Are you looking for a role that will challenge you? Can you see yourself as a Fire System Specialist, helping ensure the safe and reliable operation of fire protection systems that support…
Added 23 mins ago
LH
Physiotherapist
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Val Caron, ON
- $36.92 to $51.17 CAD / hour
- Full-time
…At Lifemark, your work makes a real difference - expanding access to care and creating lasting impact in the communities you…
Added 23 mins ago
WT
IT Specialist - Supply Chain Systems & Integrations
Wills Transfer Limited
Smiths Falls, ON
- Full-time
We're looking for an IT Specialist – Supply Chain Systems & Integrations who enjoys solving problems, understanding how systems work together, and finding better ways to get things done.
Added 23 mins ago
AC
Senior Proposal Specialist
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Vancouver, BC
- Full-time
Employee Assistance Program: Access confidential support and resources for you and your family
Added 37 mins ago
CL
Customer Processing Representative (Bilingual)
Canada Life
Montreal, QC
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 38 mins ago
UH
Compensation Specialist
University Health Network
Toronto, ON
- Full-time
…employees. Reporting to the Manager, Compensation, the Compensation Specialist will support the delivery of compensation projects and day-to-day compensation administration across the…
Added 38 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 53 mins ago
SJ
Director - Finance, Data & Analytics
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
…philanthropy from our community and raise the funds needed to support that…
Added 53 mins ago
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Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus
Montreal, QC
- Full-time
Added 53 mins ago
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Senior Zendesk Developer / Implementation Specialist :Waterloo, Ontario : FTE
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Waterloo, ON
- Full-time
We are seeking an experienced Senior Zendesk Developer / Implementation Specialist with 6–9 years of overall IT experience and a minimum of 4 years of hands-on Zendesk experience. The ideal…
Added 53 mins ago
SR
Program Director
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Vancouver, BC
- Full-time
Access to a vehicle and the ability to travel between program locations to provide in-person support during spring and summer programming.
Added 53 mins ago
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Analytics Specialist
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Richmond, BC
- Full-time
…patterns and themes across audit and advisory engagements and support the analysis of potential systemic issues and root causes. If you have prior exposure to internal audit and solid data…
Added 1 hour ago
Customer Service Specialist - Permitting
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Red Deer, AB
With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.
Added 1 hour ago
B&
Security Manager (Women's College Hospital)
Black & McDonald Limited
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Monitor and manage all security operations, including access control, surveillance systems, and emergency response procedures.
Added 1 hour ago
Service Experience Specialist
City of Edmonton
AB
…looking for a dynamic, forward-thinking Service Experience Specialist to provide strategic operational support across Community Services. In this role, you will act as an internal…
Added 1 hour ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Ottawa, ON · Toronto, ON
- Full-time
- Temporary
The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies, and third-party groups, to meet our Supporter…
Added 1 hour ago
Senior Strategic Sourcing Specialist- Packaging- (Rigid Plastic)
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Toronto, ON
…intelligence, risk mitigation, contract management, budget support, and continuous improvement initiatives. Additionally, the Senior Buyer will collaborate with Plant Operations, Packaging…
Added 1 hour ago
Proposals and Marketing Manager
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Montreal, QC
Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could…

Global Relay

Data Services Specialist – Weekend Shift

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support customer-facing projects and requests, and facilitate data management and tasks that promote the daily processes and business operations of the Data Services team and our clients.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses professional business acumen.

The role may require you to work on statutory holidays. Additionally, we are looking for someone who is able and willing to work on the weekends in lieu of weekdays (example: Sunday - Thursday).

Your responsibilities:

Provide customer service for Global Relay’s clients: handling customer calls, identifying customer needs, answering customer inquiries, and troubleshooting with customers on service issues
Perform Customer Relationship Management (CRM) data entry, reporting, records maintenance, and customer request tracking and processing
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Organize, analyze and validate processing reports and manifests
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Ability to meet strict deadlines and work under pressure

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Provide customer support by handling inquiries, troubleshooting service issues, and recommending solutions based on company policies and technologies. Maintain CRM records and customer requests, and organize, analyze, and validate processing reports while creating and updating documents and spreadsheets.

Requirements

Candidates need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical troubleshooting skills. They should have strong communication, organizational, and time-management abilities, attention to data accuracy, sound judgment, and the flexibility to work weekends and potentially statutory holidays.

Skills

Customer Service
CRM Data Entry
Data Management
Data Validation
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Report Analysis
Spreadsheet Creation
Technical Research
Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meals

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Information Archiving
Cloud Archiving
Surveillance
eDiscovery
Analytics
Data Services
CRM
Data Management
Customer Support
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Data Validation
Information Integrity
Confidential Information
Regulatory Compliance
Customer Request Tracking
Technical Research
Quality Control
Weekend Shift

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