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Added 8 mins ago
TS
Payroll & Benefits Administrator
The Skyline Group of Companies
Guelph, ON
- Full-time
…benefits, and general departmental administration. This role will support the Payroll & Benefits Specialist while maintaining a shared focus on creating meaningful value and an exceptional…
Added 8 mins ago
TA
Customer Success Manager, Scaled Accounts
Tali AI
Toronto, ON
- Full-time
Root causes fixed, not just worked around. You’ll take recurring customer problems to Product and Engineering, and check whether the fix actually reduced them.
Added 8 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Ottawa, ON
- Part-time
Paid training to build valuable customer service and sales skills
Added 9 mins ago
Field Deployment Specialist - Canada
DarkVision
Calgary, AB
DarkVision is looking for a Field Deployment Specialist who will be based out of Calgary, AB office and perform work in Canada and the US, with potential to perform work internationally on…
Added 9 mins ago
R
Sales Specialist
Roofmart
Surrey, BC · Roofmart Surrey
- Full-time
…across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help us grow our…
Added 9 mins ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
The IT Junior Support Analyst provides IT infrastructure support for all employees in the local office and within the region. The IT Junior Support Analyst s responsible for resolving…
Added 24 mins ago
IF
Sales Team Support Specialist
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…simple, efficient, and personalized experience? As a Sales Team Support Specialist, you will play a key role as a specialized resource for internal sales teams and our various distribution…
Added 24 mins ago
TH
Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 24 mins ago
Manufacturing Engineering Specialist
BWXT
Peterborough, ON
We are looking for a Manufacturing Engineering Specialist for our Parts Team at our Peterborough, Ontario site. BWXT NEC's Fuel Handling and Engineered Solutions group is involved in the…
Added 24 mins ago
08 - Operations Engineering Specialist
Celestica International LP
Toronto, ON
…lead a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or may provide advice and guidance in area…
Added 24 mins ago
S
Part Time Product Specialist
Skechers
Markham, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 24 mins ago
R
Hardware and Tools, Sales Specialist
RONA
Vaudreuil-Dorion, QC
- Full-time
Greet customers warmly and ensure an excellent customer experience
Added 24 mins ago
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Seasonnal, Sales Specialist
RONA
Vaudreuil-Dorion, QC
- Full-time
Greet customers warmly and ensure an excellent customer experience
Added 24 mins ago
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Paint, Sales Specialist
RONA
Vaudreuil-Dorion, QC
- Full-time
Greet customers warmly and ensure an excellent customer experience
Added 24 mins ago
TT
Customer Service Support Specialist
Timebomb/FBOMB Trading Inc.
Burnaby, BC
- Full-time
…South Burnaby BC, looking for a full-time, seasonal, in-office “Customer Service / Office Administrator” to begin work in November 2026. We are looking for somebody who is self-motivated,…
Added 24 mins ago
OM
Patient Care Retail Sales Specialist (PSW)
Ontario Medical Supply
Ottawa, ON
- $22 to $24 CAD / hour
- Full-time
As a Patient Care Retail Sales Specialist at Ontario Medical Supply, you will support customers who rely on medical supplies, mobility aids, and therapeutic equipment to manage their health…
Added 24 mins ago
Sr. Specialist - Embedded Software Developer
L3Harris Technologies
ON · Waterdown, ON
Provide software support to manufacturing and customer support teams, troubleshooting and resolving issues as required
Added 24 mins ago
KI
Steel Fabricator/Welder
Kanex Industries
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Kanex Industries is a Canadian-owned steel fabrication and installation specialist based in Langley. With over 18 years of expertise, we reliably deliver high-quality structural and…
Added 24 mins ago
Q
Marketing Events Coordinator
Quanser
Markham, ON
- Full-time
· Work closely with Quanser's Logistics Specialist and Shipping/Receiving team, as well as external freight forwarders, customs brokers, and shipping providers, to coordinate domestic and…
Added 24 mins ago
M
Accounts Payable Specialist
Mevotech
Toronto, ON
- Full-time
We’re looking for a detail-oriented and proactive Accounts Payable Specialist to join our fast-paced finance team. In this role, you’ll oversee and support the timely processing of vendor…
Added 39 mins ago
Damage Prevention Specialist
Rogers Communications
Toronto, ON · North York, ON
…people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive…
Added 39 mins ago
R
Client advisor
RBC
Regina, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 39 mins ago
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Mortgage Specialist
RBC
Ottawa, ON
- Full-time
Added 39 mins ago
BC
Financial Solutions Specialist - Nordel Branch
Beem Credit Union
Surrey, BC
- Full-time
The Financial Solutions Specialist provides advanced, licensed investment advice and multi‑goal financial strategies aligned to members’ life events and evolving financial needs. Working in…
Added 39 mins ago
H
Client Success Specialist
HighlightTA
London, ON
- $40,000 to $45,000 CAD / year
- Full-time
The Client Success Specialist plays a key role in supporting and maintaining strong relationships with OSG clients. Acting as the primary point of contact, you will help clients navigate…

Global Relay

Data Services Specialist – Weekend Shift

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support customer-facing projects and requests, and facilitate data management and tasks that promote the daily processes and business operations of the Data Services team and our clients.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses professional business acumen.

The role may require you to work on statutory holidays. Additionally, we are looking for someone who is able and willing to work on the weekends in lieu of weekdays (example: Sunday - Thursday).

Your responsibilities:

Provide customer service for Global Relay’s clients: handling customer calls, identifying customer needs, answering customer inquiries, and troubleshooting with customers on service issues
Perform Customer Relationship Management (CRM) data entry, reporting, records maintenance, and customer request tracking and processing
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Organize, analyze and validate processing reports and manifests
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Ability to meet strict deadlines and work under pressure

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Provide customer support by handling inquiries, troubleshooting service issues, and recommending solutions based on company policies and technologies. Maintain CRM records and customer requests, and organize, analyze, and validate processing reports while creating and updating documents and spreadsheets.

Requirements

Candidates need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical troubleshooting skills. They should have strong communication, organizational, and time-management abilities, attention to data accuracy, sound judgment, and the flexibility to work weekends and potentially statutory holidays.

Skills

Customer Service
CRM Data Entry
Data Management
Data Validation
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Report Analysis
Spreadsheet Creation
Technical Research
Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meals

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Information Archiving
Cloud Archiving
Surveillance
eDiscovery
Analytics
Data Services
CRM
Data Management
Customer Support
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Data Validation
Information Integrity
Confidential Information
Regulatory Compliance
Customer Request Tracking
Technical Research
Quality Control
Weekend Shift

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