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Added 8 mins ago
Data Protection Specialist (IT) - Hybrid
The Globe and Mail
Toronto, ON
The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a…
Added 8 mins ago
Data Protection Specialist (IT)
The Globe and Mail
Toronto, ON
The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a…
Added 8 mins ago
NP
SCADA Engineer
Northland Power Inc.
Toronto, ON
- Full-time
…not hold a P.Eng. may be considered for an equivalent SCADA Specialist…
Added 8 mins ago
AI
Bilingual P&C Insurance Policy Conversion Specialist
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Markham, ON
- Full-time
Validate policy information, endorsements, coverages, limits, deductibles, and other policy attributes.
Added 23 mins ago
A
Spécialiste Risque Électromagnétique / Electromagnetic Hazard Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 23 mins ago
Field Deployment Specialist - Canada
DarkVision
Calgary, AB
DarkVision is looking for a Field Deployment Specialist who will be based out of Calgary, AB office and perform work in Canada and the US, with potential to perform work internationally on…
Added 23 mins ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45…
Added 38 mins ago
IF
Sales Team Support Specialist
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…efficient, and personalized experience? As a Sales Team Support Specialist, you will play a key role as a specialized resource for internal sales teams and our various distribution…
Added 38 mins ago
TH
Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 38 mins ago
Test and Design Specialist
National Research Council Canada
Montreal, QC
…options, please contact the NRC Hiring team using the contact information…
Added 38 mins ago
Manufacturing Engineering Specialist
BWXT
Peterborough, ON
We are looking for a Manufacturing Engineering Specialist for our Parts Team at our Peterborough, Ontario site. BWXT NEC's Fuel Handling and Engineered Solutions group is involved in the…
Added 38 mins ago
08 - Operations Engineering Specialist
Celestica International LP
Toronto, ON
Added 38 mins ago
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Senior Bilingual Talent Acquisition Specialist (People and Culture) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
As a Senior Bilingual Talent Acquisition Specialist reporting to the Manager of Talent Acquisition in Montreal, you will play a key role in supporting the organization’s various business…
Added 53 mins ago
Damage Prevention Specialist
Rogers Communications
Toronto, ON · North York, ON
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each…
Added 53 mins ago
BC
Financial Solutions Specialist - Nordel Branch
Beem Credit Union
Surrey, BC
- Full-time
Our mission is clear: financial wellness for all. We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.
Added 53 mins ago
PH
User Readiness Specialist
Providence Healthcare
Kelowna, BC
- Temporary
Bachelors Degree or Diploma in Business Administration/Management/Information Technology and/or Information Management with specialized courses in Training, plus two (2) to three (3) years…
Added 1 hour ago
SO
Software Quality Assurance Specialist (BC-Hybrid)
Square One Insurance Services
Vancouver, BC
- $67,000 to $76,000 CAD / year
- Full-time
As we keep growing across Canada, we’re adding another Quality Assurance Specialist to our team to make sure every release lives up to our standards. A pricing rule, a policy wording or a…
Added 1 hour ago
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1.0 LTO Parry Sound Intermediate School
Near North District School Board
Parry Sound, ON
- Full-time
Evidence of on-going professional development, including technology integration for teaching/learning and assessment
Added 1 hour ago
UA
IT Support & Security Specialist
Urban Academy
New Westminster, BC
- Full-time
Master’s degree in Information Technology, Cybersecurity, Computer Science, or a related field (preferred).
Added 1 hour ago
D
Sales Manager - Home Envelope Products
Dakwakada
Whitehorse, YT
- Full-time
Ensure customer information and requirements are accurately captured to support efficient quotation preparation and order processing.
Added 1 hour ago
AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
Added 1 hour ago
NA
INFORMATION TECHNOLOGY SPECIALIST (NETWORK)
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as an INFORMATION TECHNOLOGY SPECIALIST (NETWORK) in the COMMAND OPERATIONS DEPARTMENT, INFORMATION SYSTEMS DIVISION, NETWORK MANAGEMENT BRANCH of FLTREADCEN EAST.
Added 1 hour ago
GT
Communications Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 to $60 CAD / hour
- Contract
This Communications Specialist role supports the Chief Information Security Officer (CISO) function within a collaborative, five-person team in the Global Security and Defence business…
Added 1 hour ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Ensure customer information and requirements are accurately captured to support efficient quotation preparation and order processing.
Added 1 hour ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Salary Information: $91,109.20 - $ 113,895.60

Global Relay

Data Services Specialist – Weekend Shift

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support customer-facing projects and requests, and facilitate data management and tasks that promote the daily processes and business operations of the Data Services team and our clients.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses professional business acumen.

The role may require you to work on statutory holidays. Additionally, we are looking for someone who is able and willing to work on the weekends in lieu of weekdays (example: Sunday - Thursday).

Your responsibilities:

Provide customer service for Global Relay’s clients: handling customer calls, identifying customer needs, answering customer inquiries, and troubleshooting with customers on service issues
Perform Customer Relationship Management (CRM) data entry, reporting, records maintenance, and customer request tracking and processing
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Organize, analyze and validate processing reports and manifests
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Ability to meet strict deadlines and work under pressure

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Provide customer support by handling inquiries, troubleshooting service issues, and recommending solutions based on company policies and technologies. Maintain CRM records and customer requests, and organize, analyze, and validate processing reports while creating and updating documents and spreadsheets.

Requirements

Candidates need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical troubleshooting skills. They should have strong communication, organizational, and time-management abilities, attention to data accuracy, sound judgment, and the flexibility to work weekends and potentially statutory holidays.

Skills

Customer Service
CRM Data Entry
Data Management
Data Validation
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Report Analysis
Spreadsheet Creation
Technical Research
Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meals

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Information Archiving
Cloud Archiving
Surveillance
eDiscovery
Analytics
Data Services
CRM
Data Management
Customer Support
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Data Validation
Information Integrity
Confidential Information
Regulatory Compliance
Customer Request Tracking
Technical Research
Quality Control
Weekend Shift

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