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Added 11 mins ago
CL
Customer Processing Representative (Bilingual)
Canada Life
Montreal, QC
- Full-time
Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused…
Added 11 mins ago
Senior Specialist, Data Governance
Brother Canada
Dollard-Des Ormeaux, QC
…Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard-des-Ormeaux, Quebec and is a wholly owned subsidiary of Brother…
Added 11 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 26 mins ago
JG
Container Security Engineer - Kubernetes, GCP & DevSecOps.
J&M Group
Toronto, ON
- Contract
Define container security standards and guide development and operations teams
Added 26 mins ago
SJ
Ophthalmic Assistant Eye Clinic
St. Joseph's Health Centre, Toronto
Toronto, ON
- Part-time
Added 26 mins ago
C
Desktop Support Technician
CGI
MB · Manitoba, Canada
- Full-time
As a Desktop Support Specialist on our team, you will be working on all Desktop related requests and incidents within an aviation training environment. This role will require you to have…
Added 26 mins ago
SJ
Director - Finance, Data & Analytics
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Working closely with the President & CEO, VP, Operations, Senior Leadership Team and fundraising leaders, the Director will connect financial and fundraising data to provide a clear, timely…
Added 26 mins ago
PP
Aseptic Training Specialist
Pillar5 Pharma Inc.
Arnprior, ON
- $105,000 to $115,000 CAD / year
- Full-time
The Aseptic Training Specialist supports the development, delivery, and continuous improvement of training and qualification programs in Aseptic Processing Operations.
Added 26 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
NB · Kings, NB
- Part-time
Added 26 mins ago
SR
Program Director
STRIVE Recruitment Inc.
Vancouver, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 26 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Added 26 mins ago
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Analytics Specialist
WorkSafeBC
Richmond, BC
- Full-time
As An Analytics Specialist On Our Team, You Will
Added 26 mins ago
VI
Senior Methods Engineer
VSL International Ltd.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
…works and execution strategies for complex infrastructure and specialist construction projects across VSL Canada. Working closely with project management, design teams and site operations,…
Added 26 mins ago
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Privacy Program Specialist
CPABC Vancouver Chapter
Vancouver, BC
- Contract
Added 26 mins ago
SR
Senior Project Manager
STRIVE Recruitment Inc.
Coquitlam, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 41 mins ago
Treasury and Corporate Risk Consultant – Mining/Mineral Processing (15 month contract)
Blue Moon Metals
Toronto, ON
Blue Moon Metals Inc. is seeking an experienced Consultant to advise the CFO on treasury, corporate risk, insurance, and other matters across its international operations.
Added 41 mins ago
Customer Service Specialist - Permitting
The City of Red Deer
Red Deer, AB
Ability to learn and apply various internal computer programs in day-to-day operations.
Added 41 mins ago
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Badging and Finishing Support Operator
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ON · Mississauga, ON
- Full-time
…integral member of the Production team within the plant and operations. We are looking for a highly motivated, focused and outgoing person who wants to springboard their career with a…
Added 56 mins ago
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Security Manager (Women's College Hospital)
Black & McDonald Limited
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Black & McDonald’s Facilities Management & Operations team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this…
Added 56 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts
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Edmonton, AB
- Part-time
Added 56 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Added 56 mins ago
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Rail Maintenance Facility Director - Engineering Services
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Toronto, ON
- Full-time
Provide strategic technical leadership, engineering governance and specialist oversight for Rail Maintenance Facilities (RMF), yards and depot infrastructure across the Metrolinx capital…
Added 56 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Ottawa, ON · Toronto, ON
- Full-time
- Temporary
Job Title: Supporter Engagement Specialist (Contract)
Added 56 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Kamloops, BC
- $45,000 to $47,000 CAD / year
- Full-time
…that’s committed to your development and where your journey from specialist to leader can…
Added 56 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Nanaimo, BC
- $45,000 to $47,000 CAD / year
- Full-time
…that’s committed to your development and where your journey from specialist to leader can…

Global Relay

Data Services Specialist – Weekend Shift

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support customer-facing projects and requests, and facilitate data management and tasks that promote the daily processes and business operations of the Data Services team and our clients.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses professional business acumen.

The role may require you to work on statutory holidays. Additionally, we are looking for someone who is able and willing to work on the weekends in lieu of weekdays (example: Sunday - Thursday).

Your responsibilities:

Provide customer service for Global Relay’s clients: handling customer calls, identifying customer needs, answering customer inquiries, and troubleshooting with customers on service issues
Perform Customer Relationship Management (CRM) data entry, reporting, records maintenance, and customer request tracking and processing
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Organize, analyze and validate processing reports and manifests
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Ability to meet strict deadlines and work under pressure

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Provide customer support by handling inquiries, troubleshooting service issues, and recommending solutions based on company policies and technologies. Maintain CRM records and customer requests, and organize, analyze, and validate processing reports while creating and updating documents and spreadsheets.

Requirements

Candidates need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical troubleshooting skills. They should have strong communication, organizational, and time-management abilities, attention to data accuracy, sound judgment, and the flexibility to work weekends and potentially statutory holidays.

Skills

Customer Service
CRM Data Entry
Data Management
Data Validation
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Report Analysis
Spreadsheet Creation
Technical Research
Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meals

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Information Archiving
Cloud Archiving
Surveillance
eDiscovery
Analytics
Data Services
CRM
Data Management
Customer Support
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Data Validation
Information Integrity
Confidential Information
Regulatory Compliance
Customer Request Tracking
Technical Research
Quality Control
Weekend Shift

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