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Added 12 mins ago
BC
Armed Guard
Brink's Canada
Timmins, ON · CAN-BKS-ON:Timmins
- Part-time
…you love the idea of a work day that allows you to work as part of an amazing team and develop relationships with customers everyday – you’ve come to the right place! We offer flexible part…
Added 26 mins ago
LH
2600002917 - Senior Technologist
Lakeridge Health
Ajax, ON
- Internship
8 Hour Shifts, days, evenings, nights, weekends Schedule (Subject to Change)
Added 26 mins ago
BC
Technicien.ne en vitre automobile - Lebeau
Belron Canada inc
Quebec, QC
- Full-time
…(varying between 35 and 40 hours per week), no evenings or weekends (subject to change depending on…
Added 26 mins ago
B&
Seasonal Retail Sales Associate-Station Mall
Bath & Body Works
Sault Ste. Marie, ON
- $18.95 USD / hour
- Part-time
Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores
Added 27 mins ago
SH
Administrative Assistant - AY2 - Primary Care
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- Full-time
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Joina region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 27 mins ago
SH
Home Care Attendant
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- Full-time
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Added 27 mins ago
TP
Mental Health Counsellor
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Alert Bay, BC
- Full-time
Availability to work overtime, evenings, and weekends from time to time.
Added 27 mins ago
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Community Specialist | Avalon Mall
lululemon
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
Added 27 mins ago
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Alert Bay, BC
- Full-time
Ability to work irregular hours, including evenings, weekends, and some statutory holidays.
Added 27 mins ago
BC
Automotive Glass Technician - Lebeau
Belron Canada inc
Pointe-Claire, QC
- Full-time
Work-Life balance free of unpredictable schedules and long hours: average of 37.5 hours per week (varying between 35 and 40 hours per week), no evenings or weekends (subject to change depe
Added 27 mins ago
KH
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Kraft Heinz
Vancouver, BC
- Full-time
Ethical Bean is Canada’s leading organic and Fairtrade coffee company and is proudly part of the Kraft Heinz family of brands. With over $3 billion in sales, Kraft Heinz Canada is the…
Added 27 mins ago
P
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Pandora
London, ON
- Part-time
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Added 27 mins ago
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Work schedule to include weekends and evenings as required.
Added 27 mins ago
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- Part-time
Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible
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Added 27 mins ago
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Serves food to residents according to individual diets and preferences. Observes time limits for meal serving. Maintains foods at proper serving temperature.
Added 27 mins ago
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Dietary Aide
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Serves food to residents according to individual diets and preferences. Observes time limits for meal serving. Maintains foods at proper serving temperature.
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Added 41 mins ago
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Added 41 mins ago
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Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma,…
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Added 41 mins ago
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- Part-time
…that foster personal growth and build community. After taking part in our programs, children and youth return home more confident, independent, and with new friendships. YMCA Camp Pine…
Added 41 mins ago
YO
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Global Relay

Data Services Specialist – Weekend Shift

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support customer-facing projects and requests, and facilitate data management and tasks that promote the daily processes and business operations of the Data Services team and our clients.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses professional business acumen.

The role may require you to work on statutory holidays. Additionally, we are looking for someone who is able and willing to work on the weekends in lieu of weekdays (example: Sunday - Thursday).

Your responsibilities:

Provide customer service for Global Relay’s clients: handling customer calls, identifying customer needs, answering customer inquiries, and troubleshooting with customers on service issues
Perform Customer Relationship Management (CRM) data entry, reporting, records maintenance, and customer request tracking and processing
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Organize, analyze and validate processing reports and manifests
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Ability to meet strict deadlines and work under pressure

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Provide customer support by handling inquiries, troubleshooting service issues, and recommending solutions based on company policies and technologies. Maintain CRM records and customer requests, and organize, analyze, and validate processing reports while creating and updating documents and spreadsheets.

Requirements

Candidates need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical troubleshooting skills. They should have strong communication, organizational, and time-management abilities, attention to data accuracy, sound judgment, and the flexibility to work weekends and potentially statutory holidays.

Skills

Customer Service
CRM Data Entry
Data Management
Data Validation
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Report Analysis
Spreadsheet Creation
Technical Research
Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meals

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Information Archiving
Cloud Archiving
Surveillance
eDiscovery
Analytics
Data Services
CRM
Data Management
Customer Support
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Data Validation
Information Integrity
Confidential Information
Regulatory Compliance
Customer Request Tracking
Technical Research
Quality Control
Weekend Shift

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