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Added 2 mins ago
Damage Prevention Specialist
Rogers Communications
Toronto, ON · North York, ON
Post-secondary education in business administration, legal administration, finance, telecommunications, insurance, risk management, or a related discipline.
Added 2 mins ago
BC
Financial Solutions Specialist - Nordel Branch
Beem Credit Union
Surrey, BC
- Full-time
Our mission is clear: financial wellness for all. We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.
Added 17 mins ago
ECH - Design Merchandiser
The Employee Experience Team
Caledonia, ON
Post secondary education in Interior Decorating or Interior Design.
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KP
Secondary LTO- Cobourg Collegiate Institute - 1.0 FTE (Transportation Technology qualifications Required)
Kawartha Pine Ridge District School Board
Cobourg, ON
- Full-time
Job Title: Long -Term Occasional Secondary Teacher
Added 17 mins ago
H-
Temporary Student Supervision Monitor
HPEDSB - Hastings and Prince Edward District School Board
Belleville, ON
- Internship
Thank you to all applicants for their interest. Only those selected for an interview will be contacted. This information is collected under the authority of the Education Act, and…
Added 17 mins ago
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Sudbury Catholic District School Board
ON · Hanmer, ON
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at Bishop Alexander Carter Catholic Secondary School
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LD
Occasional Teachers - Intermediate/ Senior Technology
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London, ON
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…educate approximately 28,000 students at 44 elementary schools, 9 secondary schools and St. Patrick Adult and Continuing Education within Middlesex, Oxford and Elgin counties, including the…
Added 17 mins ago
LD
Occasional Teachers - Intermediate/ Senior Mathematics
London District Catholic School Board
London, ON
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…educate approximately 28,000 students at 44 elementary schools, 9 secondary schools and St. Patrick Adult and Continuing Education within Middlesex, Oxford and Elgin counties, including the…
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Occasional Teachers - Intermediate/ Senior Business
London District Catholic School Board
London, ON
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GS
UNIFOR 26/27 - 28: Educational Assistant (Full Time)
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Added 17 mins ago
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School District 57 (Prince George)
Prince George, BC
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The successful applicant must have or be eligible for membership in the Ministry of Education Teacher Regulation Branch, and possess:
Added 17 mins ago
GS
UNIFOR 26/27 - 28: Educational Assistant (Full Time)
Greater St. Albert Catholic Regional School Division, Number
St. Albert, AB
- Full-time
Completion of the Education Assistant Program at MacEwan University or equivalent post-secondary training.
Added 17 mins ago
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Occasional Teachers - Intermediate/ Senior Computer Studies
London District Catholic School Board
London, ON
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Added 17 mins ago
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Occasional Teachers - French
London District Catholic School Board
London, ON
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…educate approximately 28,000 students at 44 elementary schools, 9 secondary schools and St. Patrick Adult and Continuing Education within Middlesex, Oxford and Elgin counties, including the…
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Springwood Elementary School - 1.0 FTE - Grade 4/5 - Limited Duration Contract Teacher
School District 57 (Prince George)
Prince George, BC
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Added 17 mins ago
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Data Engineer reports to the Director, Information Technology Operations and designs, builds, and scales the data systems that support analytics, AI-enabled experiences, and…
Added 17 mins ago
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Added 17 mins ago
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Burlington, ON
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OD
OCDSB Elementary Occasional Teachers List
Ottawa-Carleton District School Board (OCDSB)
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Added 17 mins ago
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OCDSB Secondary Occasional Teachers List
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Nepean, ON
- Full-time
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Added 17 mins ago
DS
Office Assistant-Learning Services (Delta Community College) - Monday to Thursday TEMPORARY - Hours 10:30 am - 5:15 pm
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Registers students for Continuing Education’s Adult Foundation and High School Completion courses (Delta Access and Delta Community College) and produces class lists; tracks and provides…
Added 17 mins ago
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Added 32 mins ago
D
Sales Manager - Home Envelope Products
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…integrated and consultative customer experience. Experience or education in residential home design, architectural design or a related discipline would be a valuable asset in supporting…
Added 47 mins ago
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Electrician
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Post-secondary education in electrical, telecommunications, electronics, or equivalent (considered an asset).

Global Relay

Data Services Specialist – Weekend Shift

Vancouver, BC, Canada

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD · Full-time

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Job details

Pay: British Columbia - Base salary range: $45,000 CAD - $60,000 CAD
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support customer-facing projects and requests, and facilitate data management and tasks that promote the daily processes and business operations of the Data Services team and our clients.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses professional business acumen.

The role may require you to work on statutory holidays. Additionally, we are looking for someone who is able and willing to work on the weekends in lieu of weekdays (example: Sunday - Thursday).

Your responsibilities:

Provide customer service for Global Relay’s clients: handling customer calls, identifying customer needs, answering customer inquiries, and troubleshooting with customers on service issues
Perform Customer Relationship Management (CRM) data entry, reporting, records maintenance, and customer request tracking and processing
Present solutions for our customers’ needs based on Global Relay’s policies, procedures and technologies
Organize, analyze and validate processing reports and manifests
Create and update spreadsheets, documents and templates
Demonstrate ability to communicate effectively with both technical and non-technical individuals
Research and document technical information on an ad-hoc basis
Ability to meet strict deadlines and work under pressure

About you:

Post-secondary diploma/certificate, or relevant work experience
Technical/desktop troubleshooting skills, and computer proficiency required
Understands importance of quality control, information integrity, completeness and accuracy of data
Ability to write and speak English fluently, and possess excellent interpersonal and communication skills
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal oriented self-starter who can work independently and reliably with minimal supervision
Demonstrates technical aptitude and an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment

Compensation:Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range: $45,000 CAD - $60,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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More about this job

Responsibilities

Provide customer support by handling inquiries, troubleshooting service issues, and recommending solutions based on company policies and technologies. Maintain CRM records and customer requests, and organize, analyze, and validate processing reports while creating and updating documents and spreadsheets.

Requirements

Candidates need a post-secondary diploma or certificate, or relevant work experience, along with computer proficiency and technical troubleshooting skills. They should have strong communication, organizational, and time-management abilities, attention to data accuracy, sound judgment, and the flexibility to work weekends and potentially statutory holidays.

Skills

Customer Service
CRM Data Entry
Data Management
Data Validation
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Report Analysis
Spreadsheet Creation
Technical Research
Communication
Time Management

Benefits

Extended Health Benefits
Virtual Healthcare
Wellness Allowance
Paid Vacation
Paid Sick Days
Maternity and Parental Leave Enhancement
Bonus
RRSP Contribution Matching
Subsidized Meals

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Information Archiving
Cloud Archiving
Surveillance
eDiscovery
Analytics
Data Services
CRM
Data Management
Customer Support
Technical Troubleshooting
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Processing Reports
Data Validation
Information Integrity
Confidential Information
Regulatory Compliance
Customer Request Tracking
Technical Research
Quality Control
Weekend Shift

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