Business Analyst

Location: Toronto, ON

Onsite Flexibility: Hybrid - 4 days in office

• Position Type: Contract
• Contract Duration: 12 months (extension possible; conversion to permanent possible)
• Pay Rate: C$50.00–C$65.00 / Hour (CAD)
• Shift / Schedule: Monday – Friday, core business hours; overtime as needed
• Travel Requirements: Not required

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Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on complex, transformational, cross-functional project(s) for Enterprise Payments.

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• Leadership of the end-to-end business requirements throughout the lifecycle of the project, working collaboratively with stakeholders from lines of business, technology, operations and governance & control, always keeping a customer-centric focus
• Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints
• Contribution to Change Management deliverables (stakeholder analysis, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups
• Application of a variety of business analysis tools and techniques to solicit requirements and ensure alignment with business and Enterprise Payments' needs and strategies
• Adherence to Enterprise Project Management governance and controls to ensure requirement deliverables meet best practices and standards
• Collaboration with technology partners, providing recommendations towards system requirements and design to ensure alignment to business requirements
• Contribution to Quality Assurance activities by supporting development of test strategies, test plans and test scenarios; and active participation in assessment and resolution of testing defects
• Contribution to team development of skills and capabilities through mentorship of colleagues by sharing knowledge and experiences
• Fostering a collaborative team environment by actively participating in team meetings and reward & recognition programs
• Contribution to a positive work environment by embracing diversity in the workplace and supporting and proudly representing the organization in the community

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• Advanced knowledge of business analysis, project delivery practices and standards across the project life cycle
• Proven track record working in project delivery, with experience in various project disciplines (PDLC, Iterative, Agile), Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects
• 8 years of experience in business analysis (BA accreditation is an asset)
• Prior experience in a financial institution (payments-focused role is an asset)

• Strong leadership with a demonstrated ability to effectively collaborate with all levels
• Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience
• Banking/Finance project experience
• Demonstrated experience managing large, complex projects in an investment banking environment
• Business Analysis experience (4 years)
• General understanding of Agile Methodologies or experience working in an agile process (5 years)
• PDLC experience (5 years)
• Requirements gathering (5 years)

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• Prior experience in Agile requirements delivery
• Payments-focused role experience
• BA accreditation
• Experience in payments (2 years)

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• Bachelor's degree required

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• 5–7 years of overall experience
• 8 years of experience in business analysis preferred; prior experience in a financial institution required

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• Interview process: 2 rounds - 1st round virtual (camera on) and 2nd round in person

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This client is one of North America's largest financial institutions and the sixth-largest bank on the continent by branches, serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, it operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide. Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, and technology specialists - all working within a culture described as respectful, team-oriented, and built around recognizing the unique contributions of every individual.

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GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

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Job Number: 26-19135 Industry: Operations & Management

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