Business Analyst

Location: Toronto, ON

Onsite Flexibility: Hybrid - 4 days a week onsite

• Position Type: Contract
• Contract Duration: End of Fiscal Year 2027 (extension possible)
• Pay Rate: C$65.00–C$78.00 / Hour (CAD)
• Schedule: Monday–Friday, core business hours; overtime as needed
• Travel Requirements: Not required

---

This is a senior Business Analyst role supporting a legal document-management implementation within a leading financial institution. The scope of the project encompasses legal document management implementation, data/document migration, metadata mapping, records-management dependencies, and testing. The team consists of 5–6 people, and a 2-week training period is provided. The ideal candidate brings senior business-analysis experience supporting complex enterprise system implementations involving data or document migration, with financial-services, legal-operations, or regulated-information experience strongly preferred.

---

Customer

• Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements, including business, data, metadata, migration, security/access, records-management and testing requirements.
• Create, validate and maintain source-to-target data, metadata and field mappings across source, document-management and matter-management platforms; identify unresolved fields and obtain owner decisions.
• Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.
• Ensure that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders.
• Work with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate), including communication of issues and resolution.
• Translate future-state migration processes and control dependencies into clear requirements, decision records, acceptance criteria and testable outcomes.
• Own and maintain traceability from approved requirements through solution design, test scenarios, test cases, defects, results and business acceptance across application, migration, integration, SIT and UAT testing.
• Lead business analysis for data/document migration planning, including source profiling, eligibility rules, migration scope, work packages, sequencing, dependencies and business readiness.
• Support migration dry runs and testing by defining representative data, expected outcomes, reconciliation controls, exception scenarios, duplicate/delta behaviour and evidence requirements.
• Elicit and document role, group, workspace and restricted-access requirements; support validation of entitlement and inherited-security designs.
• Act as a bridge among Legal Operations, business SMEs, Technology, architecture, quality engineering, records/retention stakeholders and external implementation vendors.
• Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

Shareholder

• Effectively communicate with stakeholders to ensure alignment to delivery framework, project scope and objectives.
• Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to the client's risk appetite.
• Identify, document, and actively manage material risks and issues related to requirements ensuring the PM has awareness and escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.
• Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
• Support implementation and post-implementation planning and activities.
• Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
• Provide support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation.
• Adhere to the client's Code of Conduct.

Employee / Team

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest.
• Support the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the organization, both internally and/or externally.

Breadth & Depth

• Knowledgeable in business analysis, and delivery execution practices and standards.
• Knowledgeable and acts as a conduit for business and user interaction with technology.
• Leveraging domain, product, and systems knowledge, ensure business processes/systems impacted by the requirements are analyzed and the acceptance criteria are well understood and clearly demonstrate changes to business process/systems meet customer needs.
• Identify risks and impediments and lead problem resolution.
• Lead business analysis for a complex, multi-workstream implementation with interdependent requirements, migration, metadata, testing, security and records-management deliverables; works under minimal guidance.
• Possess discipline, rigor skills and subject matter knowledge to the requirements elaboration and validation process.
• Support the identification, maintenance and reporting of traceability of requirements.
• Work performed under minimal management guidance and supervision.
• Identify and lead problem resolution.
• Report to a Manager or Practice Lead.

---

• Minimum eight years of progressive business-analysis experience, including at least three years supporting enterprise data/document migration, system implementation or integration.
• Senior business-analysis experience supporting complex enterprise system implementations involving data or document migration.

---

• Financial-services, legal-operations or regulated-information experience.

---

• Lead end to end requirement gathering & documentation for assigned project(s)
• Support Testing /Traceability of requirements from initiation to execution.
• Experience translating data lifecycle, records retention/disposition and legal-hold obligations into business, migration and test requirements.
• comfortable with both Agile /Waterfall delivery methodologies
• Ability to drive project teams forward to ensure end to end requirement are captured and have traceability.
• Ensure that requirement-related dependencies and constraints are identified & documented by bridging the communication between business and technology stakeholders.

• Knowledge of Data lifecycle management
• Jira and Confluence experience
• DISQUALIFIERS – is there any information/experience on a candidate's resume that would disqualify them from consideration for this position?
• N\A

• Lead, analyze, document, and manage business requirements throughout the lifecycle of an initiative in alignment with business needs and strategies.
• Experience with source-to-target data, metadata and field mapping across document-management and matter-management platforms.
• Ability to translate future-state migration processes and control dependencies into clear requirements, decision records, acceptance criteria and testable outcomes.
• Ability to own and maintain requirements traceability from approved requirements through solution design, test scenarios, test cases, defects, results and business acceptance.
• Experience supporting data/document migration planning, including source profiling, eligibility rules, migration scope, work packages, sequencing, dependencies and business readiness.
• Ability to elicit and document role, group, workspace and restricted-access/entitlement requirements.
• Strong analytical skills to understand business problems, impacted stakeholders, and proposed solutions.
• Ability to identify, document, and actively manage material risks and issues related to requirements.
• Support for RFI/RFP planning and activities as required.
• Comfortable with both Agile and Waterfall delivery methodologies.
• Ability to effectively communicate with and bridge diverse business, technology and vendor stakeholders.
• Approximately 2–4 hours per day spent in meetings; must be comfortable with high stakeholder interaction (internal and external).

---

---

• Undergraduate degree required.
• Preference given to candidates with a Business Analysis Accreditation.

---

---

• Interview process: 2 rounds, virtual with camera on.

---

This client is a leading financial services and banking institution operating across Canada and internationally, with a large workforce of professionals spanning technology, legal operations, risk management, compliance, and business analysis functions. The organization employs business analysts, solutions developers, IT specialists, project managers, and operations professionals who collaborate across complex, enterprise-scale initiatives in a fast-paced, regulated environment.

---

GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

---

Job Number: 26-19295 Industry: Operations & Management

#gttca