Business Analyst - Payments

Location: Toronto, ON

Onsite Flexibility: Hybrid - 4 days in office

• Position Type: Contract
• Contract Duration: Through Oct 29th 2027 (extension possible; conversion to permanent possible)
• Pay Rate: C$64.00–C$78.00 / Hour (CAD)
• Shift / Schedule: Monday–Friday, core business hours; overtime as needed
• Travel Requirements: Not required

Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on complex, transformational, cross-functional project(s) for Enterprise Payments.

• Leadership of the end-to-end business requirements throughout the lifecycle of the project, working collaboratively with stakeholders from lines of business, technology, operations and governance & control, always keeping a customer-centric focus
• Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints
• Contribution to Change Management deliverables (stakeholder analysis, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups
• Application of a variety of business analysis tools and techniques to solicit requirements and ensure alignment with business and Enterprise Payments' needs and strategies
• Adherence to Enterprise Project Management governance and controls to ensure requirement deliverables meet best practices and standards
• Collaboration with technology partners, providing recommendations towards system requirements and design to ensure alignment to business requirements
• Contribution to Quality Assurance activities by supporting development of test strategies, test plans and test scenarios; and active participation in assessment and resolution of testing defects
• Contribution to team development of skills and capabilities through mentorship of colleagues by sharing knowledge and experiences
• Fostering a collaborative team environment by actively participating in team meetings and reward & recognition programs
• Contribution to a positive work environment by embracing diversity in the workplace and supporting and proudly representing the organization in the community

• Advanced knowledge of business analysis, project delivery practices and standards across the project life cycle
• Proven track record working in project delivery, with experience in various project disciplines (PDLC, Iterative, Agile)
• Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects
• Strong leadership with a demonstrated ability to effectively collaborate with all levels
• Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience
• 8 years of experience in business analysis (BA accreditation is an asset)
• Prior experience in a financial institution (payments-focused role is an asset)

• Prior experience in Agile requirements delivery is an asset
• Payments-focused role is an asset
• BA accreditation is an asset

• Bachelor's degree required

• 8–10 years of overall experience
• 8 years of experience in business analysis

• Prior experience in a financial institution with a payments focus is an asset
• Prior experience in Agile requirements delivery is an asset

• Interview process: 2 rounds - 1st round virtual (camera on) and 2nd round in person

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

This client is a leading financial services and banking organization operating across Canada, employing thousands of professionals in roles spanning technology, payments, operations, risk, and governance. The organization supports large-scale enterprise transformation initiatives and is known for its collaborative culture and long-term growth opportunities. Teams include business analysts, solutions developers, payments specialists, and technology professionals who work together to deliver complex, cross-functional programs.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15139 Industry: Operations & Management

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