Business Systems AnalystLocation: Toronto, ON
Onsite Flexibility: Hybrid - 2 days onsite, 3 days work from home (with potential to shift to 4 days per week onsite)
Contract Details- Position Type: Contract
- Contract Duration: 12 months (with possibility of extension based on business needs and performance)
- Pay Rate: C$75.00–C$90.00 / Hour (CAD)
- Shift / Schedule: Monday–Friday, core business hours - 37.5 hours per week, 7.5 hours per day
- Travel Requirements: Not required
Job SummaryThis Business Systems Analyst role provides support and produces detailed system requirements and technical/functional specifications in alignment with standards and frameworks. The BSA works in close partnership with business partners, technology/pod members, and stakeholders to elicit, analyze, document, communicate, and manage detailed business systems requirements. The scope of this project spans transaction details - credit cards, deposit accounts, data migration and integrations, and data mapping - within a team of 24 people organized into pods of 8–12. The contractor will have access to customer data. Meetings account for approximately 4 hours per day on average, with both internal and external stakeholder interactions. Onboarding includes a TD onboarding period, knowledge transfer, and shadowing before hitting the ground running.
Key Responsibilities- Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solution options/recommendations, working closely with key technology partners (e.g., Solution Architects and Quality Assurance staff)
- Define, document, and translate business requirements into detailed-level user stories including functional specifications and non-functional specifications
- Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
- Support and contribute to agile ceremonies/activities by participating in standups, story refinements, and estimating of feature efforts, risks identification and mitigation measures recommendation, communicating activity status, and providing timely notification and escalation of possible issues/problems to the pod
- Participate in quality management reviews, in particular reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements
- Collaborate with pod members and key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
- Provide operational/process-related analysis and support to various extents
- Ensure best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables
- Adhere to TD processes/standards including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating issues as required
- Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments, and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
- Continuously enhance knowledge of business domains and their products/services
- Maintain ongoing communication with all stakeholders throughout the delivery lifecycle
- Perform BSA tasks effectively while assigned to a single project or multiple concurrent projects
- Prioritize and manage own workload in order to deliver quality requirements/user stories and meet timelines
- Support a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensure timely communication of issues/points of interest
- Participate in knowledge transfer within the team and business units
- Coach new or less experienced colleagues and act as a reference for the requirements management lifecycle
- Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the business unit and/or team
Required Skills- 10 years of BSA experience
- Thorough understanding of API (back-end systems, documentation)
- Jira and Confluence proficiency
- Agile delivery experience
- Excellent verbal and written communication skills, comfortable working with both business and technical teams
- Self-starter with the ability to multi-task effectively and independently within a fast-paced environment
- Able to gauge the appropriate level of priority, detail, and/or effort on any given project
- Able to adapt quickly to changing priorities
- Highly motivated with a proven track record of delivering results
- Exhibit effective problem-solving skills with a high degree of attention to detail
- Excellent time management and prioritization skills
- Demonstrated ability to follow up on issues independently and ensure they are resolved promptly, escalating when necessary
- Expert knowledge of system analysis process and techniques
- Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
- Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing, and project management/SAFe agile methodology
- Advanced to expert understanding of the business supported and broader organization
- Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
- Subject matter expert; consults with clients and/or project teams and may be involved in the assessment of potential projects
- Organized, with strong attention to detail
- Strong problem-solving skills
Preferred Skills- Banking or financial institution experience
- Agile certification
- Data migration and integration experience
- Clarity experience
Education Requirements- Post-secondary education in Computer Science or Engineering is an asset
Required Experience- 10 years of overall experience
- Strong background in and understanding of databases
About the ClientThis client is a leading financial services and banking institution - one of North America's largest, ranking as the sixth-largest bank on the continent by branches - serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, it operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide. Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, and technology specialists who collaborate in agile, fast-paced environments. The Bank U.S. has earned Great Place to Work Certification for ten consecutive years, reflecting a sustained commitment to the employee experience and a culture built around inclusion, diversity, recognition, and long-term career development.
About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-14567 Industry: Data & Analytics
