Business Systems Analyst

Location: Toronto, ON

Onsite Flexibility: Hybrid - 2 days onsite

• Position Type: Contract
• Contract Duration: Through July 2027 (extension possible; conversion to permanent possible)
• Pay Rate: C$75.00–C$90.00 / Hour (CAD)
• Schedule: Monday to Friday, core business hours
• Travel Requirements: Not required

This role serves as the delivery coordination partner for engineering and architecture initiatives, translating stakeholder direction into actionable backlog items, supporting planning and execution, and maintaining clear communication across teams. The role centres on coordination and delivery continuity rather than technical specialization, though familiarity with engineering and architecture terminology is expected. The engagement supports a foundational AI project (Co-Pilot Studio) within a growing team of approximately 18 professionals, with potential for a long-term role.

• Collaborate with engineering, architecture, product, and business stakeholders to maintain delivery momentum across active workstreams.
• Translate stakeholder direction from working sessions into clear backlog items with defined acceptance criteria.
• Maintain a structured, current, and prioritized backlog to support effective planning and sprint execution.
• Coordinate meetings, follow-up actions, and decision tracking to ensure timely progression of agreed activities.
• Report consistently on status, risks, dependencies, and decisions to support informed stakeholder action.
• Document key requirements and decisions in clear, concise artifacts that support execution and continuity.
• Partner with cross-functional teams to resolve coordination issues and remove impediments to delivery.
• Communicate progress, priorities, and next steps concisely to maintain stakeholder alignment.

Expected Outcomes

• Backlog items are clear, actionable, and ready for delivery, reducing rework and avoidable delays.
• Meetings are well coordinated and produce clear actions, accountable owners, and timely follow-through.
• Teams have reliable visibility into status, risks, dependencies, and impediments.
• Planning remains efficient through a consistently current and prioritized backlog.
• Stakeholders remain aligned on delivery scope, timelines, and required support.

Role Interfaces

• Works closely with Engineering and Architecture teams to coordinate delivery activities, backlog management, and stakeholder follow-through, partnering with Product, Security, Operations, and business stakeholders as required.

• 5 years of experience as a Business Systems Analyst (BSA)
• 2 years of AI experience

• Experience with Co-Pilot Studio
• Banking or financial services experience; prior experience with TD is considered valuable

• Undergraduate degree required

• 5–10 years of BSA experience
• 2–3 years of AI experience

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• Interview process: 2 rounds - 1st with product owners; 2nd with manager (behavioural focus)
• Interviews are conducted virtually

This client is a leading institution in the financial services and banking sector, operating across Canada and internationally with a broad network of technology and business teams. Employing tens of thousands of professionals across corporate, technology, and operations functions, the organization consistently ranks among the largest financial institutions in North America. Teams include solutions developers, release train strategists, IT specialists, business systems analysts, and project coordinators who collaborate in fast-paced, agile environments focused on digital transformation and innovation.

GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

Job Number: 26-18515