Senior Business Analyst - Payment Flows

Location: Toronto, ON

Onsite Flexibility: Hybrid - In office minimum twice per week (Wednesday and Thursday), with one rotational day based on requirements and meetings

• Position Type: Contract
• Contract Duration: 6 months (with potential for extension or conversion to full-time)
• Pay Rate: C$60.00–C$70.00 / Hour (CAD)
• Shift / Schedule: 40 hours/week, 9:00 AM – 5:00 PM, Monday to Friday

As a Sr. Business Analyst in the Project Delivery, Modernization and Enablement team, you will provide high-impact analysis and thought leadership on strategic Projects and Programs. You will be responsible for the end-to-end delivery of work packages and initiatives, including Analysis of Deliverables, Stakeholder engagement, Requirements documentation, Business Case and Benefits planning, Execution delivery, Risk Mitigation, Communication, Testing, and People Change Management. The Senior Business Analyst is also responsible for leading project management activities, including planning, coordinating cross-functional teams, tracking project milestones, and ensuring timely delivery of project objectives.

The team (Alternate Solutions Group - ASG Technology) supports multiple applications focused on cross-border payments and multi-currency transactions, enabling customers to transact in local currencies while settling in currencies such as CAD, USD, AUD, and NZD across global markets.

This contractor will work on a global money transfer application and will be responsible for documenting requirements, interacting with stakeholders, and leading end-to-end project discussions. The role requires knowledge of Power BI reporting tools, SQL, and a solid understanding of downstream systems responsible for payment processing.

• Disciplined Analysis and Documentation - Work with Business Partners, Business Sponsor/Lead(s), Technology partners, Stakeholder groups, and project team members to assess and document the current state and to formulate a target state and roadmap. Present detailed business requirements and process flows aligned with the organization's strategy and ensure all required artifacts are socialized and approved within required timelines. As assigned, participate in User Acceptance and business implementation activities.
• Strong Collaboration and Decision Support - Lead activities to help internal partners make informed and timely decisions related to scope, requirements, technology, organization, costs, financial reconciliation, schedule, etc. Motivate and inspire project teams while working toward a common goal and successful outcomes. Build ongoing partnerships with key clients and business partners.
• Project Leadership - Perform a subject matter leadership role to Project Delivery on project-related activities. Proactively identify risks to the project schedule and find ways to mitigate them. Monitor milestones; ensure they are completed according to timelines and budgets. Execute a project plan that strikes the right balance between budget, time, and risk.
• Clear Communication - Develop compelling presentation materials to support working team and executive discussions and to articulate Workstream status. Maintain detailed project plans, risks, actions, issues, and decision logs; track progress and schedule regular reviews and updates. Raise awareness and status of items through clear and timely communication.

• Business Analyst experience - 7 years
• Experience with Jira - 5 years
• Experience with payments - 2 years
• Strong communication skills
• Experience working with SQL and Power BI Reporting - 4 years
• AI knowledge
• Ability to demonstrate experience in defining and reengineering processes, documenting business requirements, formulating test plans, and people change management tactics
• Experience working on large-scale, multi-faceted programs with an understanding of what it takes from a client, business, and technology perspective to successfully define and deliver change in a fast-paced and high-volume environment
• Ability to investigate complex problems, make sense of information, and communicate insights in an impactful way
• Exceptional interpersonal, collaboration, and communication skills necessary to gain commitment and support for desired objectives and to deliver project artifacts
• Background working on payments (cards, wires, Interac, cross-border)
• Strong understanding of end-to-end payment flows and customer journeys

• Banking experience
• Previous experience at a major Canadian bank
• Payment rails experience

• Degree or diploma in Business, Arts, Science, Engineering, and/or a related field of study

• Minimum 7 years of Business Analyst experience
• Minimum 5 years of experience with Jira
• Minimum 2 years of experience with payments
• Minimum 4 years of experience working with SQL and Power BI Reporting

• Knowledge of Banking Operations processes, including financial systems, front-office and back-office operations, and Capital Markets/Trading Investment processes and platforms

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• Interview process: 2 rounds - first virtual, second in-person
• The contingent worker may begin their assignment while employment verification and, if applicable, professional credential checks are in progress; checks must be completed within 30 days of the start date

This client is a large, full-service multinational financial institution in the banking and capital markets sector, serving millions of clients across its home market in Canada and operating internationally - with significant commercial and investment banking presence in the United States and other global markets. The organization offers a comprehensive range of banking, wealth management, and capital markets products and services to individuals, businesses, and institutional clients worldwide. Teams include business analysts, senior business analysts, DevOps engineers, and enterprise programs analysts who collaborate across cross-functional, hybrid work environments on complex, large-scale initiatives. The institution is recognized for its structured career development framework, competitive compensation, and meaningful commitments to inclusion and diversity.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-14811 Industry: Operations & Management