Vendor ManagerLocation: Toronto, ON
Onsite Flexibility: Hybrid - 4 days on-site, 1 day work from home
Contract Details- Position Type: Contract
- Contract Duration: 9 months (with potential for extension based on business needs and performance; conversion to permanent also possible based on business needs and performance)
- Pay Rate: C$43.00–C$53.00 / Hour (CAD)
- Shift / Schedule: Monday–Friday, core business hours, 37.5 hours per week, 7.5 hours per day
- Travel Requirements: Not required
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Job SummaryThe Vendor Manager is responsible for managing Third Party Business Arrangements throughout all stages of the Third Party Management Lifecycle (TPML). This role involves monitoring, analyzing, and reporting on vendor performance, ensuring compliance with relevant frameworks and policies, and mitigating risks associated with vendor relationships. The position requires a deep understanding of vendor management principles and the ability to lead complex projects while collaborating with various stakeholders. The successful candidate will be supporting a high-profile portfolio within TD Securities, and will be expected to speak to 3–4 stakeholders on a regular basis about opening new vendor engagements. This role will rely on the ability to manage relationships and cultivate strong connections with the appropriate line of business, and walk them through relevant TD processes. The successful candidate will be paired with a direct sourcing lead to help with engagements. Scope of work may include but is not limited to the responsibilities listed below.
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Key Responsibilities- Manage Third Party Business Arrangements through all stages of the TPML.
- Monitor, analyze, and report on vendor performance against SLAs, SLOs, and KPIs.
- Identify and escalate issues to mitigate risks associated with vendor relationships.
- Lead problem resolution for complex issues and provide subject matter expertise.
- Maintain strong relationships with internal stakeholders and ensure compliance with TD's policies and standards.
- Conduct internal and external research projects and support the development of presentations to management.
- Collaborate with internal stakeholders to support business needs and manage transitions or terminations of vendors.
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Required Skills- 5 years of Vendor Management experience
- 5 years of experience with Third-Party Management Lifecycle
- Excellent communication skills (written and verbal)
- Strong interpersonal and time management skills
- Strong sense of urgency and adaptive to changes
- Team player
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Preferred Skills- Banking experience (strong asset)
- Prior risk assessment experience
- Project Management experience - ability to lead, plan, implement, and evaluate project activities
- Familiarity with procurement platforms such as Coupa and Ariba
- CSP or PMP certification
- Knowledge of AI (CoPilot)
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Education Requirements- University degree or diploma required
- CSP or PMP certification is an asset
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Required Experience- 5 years of overall experience
- 5 years of Vendor Management experience
- 5 years of experience with Third-Party Management Lifecycle
Nice-to-Have Experience- Banking experience (strong asset)
- Prior risk assessment experience
- Project Management experience - ability to lead, plan, implement, and evaluate project activities
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- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
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Important Notes- Interview process: 2 steps - virtual and in-person, 30 minutes, 1-on-1 and panel format.
- Candidates with vacation longer than 2 weeks or a pattern of job hopping or short contracts may be disqualified.
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About the ClientThis client is a leading financial services and banking institution operating across Canada and internationally, with a large and established professional workforce spanning thousands of employees. The organization serves millions of retail, commercial, and institutional customers, and employs professionals across procurement, vendor management, risk and governance, technology, securities, and financial advisory functions who collaborate in a fast-paced, compliance-driven environment.
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About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
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Job Number: 26-15811
