Find work in Canada.

565,423 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 12 mins ago
SQ
Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
Anticipate client, internal business partner and supplier needs when participating in solution development with peers and cross-functional teams and engage the appropriate stakeholders to…
Added 12 mins ago
FH
Director, Contract Management Office
Fraser Health
Surrey, BC
- Full-time
Reporting to the Executive Director, Corporate Finance, the Director, Contract Management Office provides senior leadership and direction for the development, administration and management…
Added 27 mins ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
…referrals and resources, as well as training and organizational development…
Added 27 mins ago
CL
Director of Business Development - Alberta
Caravel Law LLP
Calgary, AB
- Full-time
…Now we’re ready to accelerate how we grow, and we’re hiring a Director of Business Development to support the Western Canadian…
Added 27 mins ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
…Now we’re ready to accelerate how we grow, and we’re hiring a Director of Business Development to support the Western Canadian…
Added 41 mins ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 41 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Director, Citizen Development & Employee Technology Experience Pod Owner is responsible for leading and advancing two connected enterprise capabilities: enabling employees to safely…
Added 41 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Director, Citizen Development & Employee Technology Experience Pod Owner is responsible for leading and advancing two connected enterprise capabilities: enabling employees to safely…
Added 41 mins ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
MB · Manitoba, Canada
- Contract
Reporting to the Director, HNW Brand Experience, the Manager, HNW Brand Experience will focus on three key initiatives; executing the marketing plans for our High-Net-worth client…
Added 41 mins ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
ON · Ontario, Canada
- Contract
Reporting to the Director, HNW Brand Experience, the Manager, HNW Brand Experience will focus on three key initiatives; executing the marketing plans for our High-Net-worth client…
Added 41 mins ago
PC
Manager, Processing - London, ON
Premier Canada Assurance
London, ON
- Full-time
We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You’ll make sure new business, renewals, endorsements, cancellations, policy issuance,…
Added 42 mins ago
LD
Supervisor-Planning
Leonardo DRS
Bedford, NS
- Full-time
DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for…
Added 42 mins ago
SH
Sales and Events Coordinator | Contract | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Contract
Execute group business contracts received from the Director of Sales, including all related servicing requirements.
Added 42 mins ago
G-
Area Fleet Director
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
Participates in the development of regional business plans.
Added 42 mins ago
HR
Safety Trainer - North Alberta
Herc Rentals
Edmonton, AB
- Full-time
…wide range of activities related to sales, training material development, safety training, and safety program administration. This position is externally focused and requires extensive…
Added 42 mins ago
GE
Area Fleet Director
GFL Environmental Inc.
AB · Surrey, BC · Saskatoon, SK
- Full-time
Participates in the development of regional business plans.
Added 57 mins ago
CL
Director of Business Development - Alberta
Caravel Law LLP
Calgary, AB
- Full-time
…Now we’re ready to accelerate how we grow, and we’re hiring a Director of Business Development to support the Western Canadian…
Added 58 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
…agent-recommended plays where customer context demands, leading Customer Business Reviews at Director and Manager level, and translating platform outcomes into commercial impact for the…
Added 1 hour ago
KC
Associate Director, Funding
KV Capital
AB · Edmonton, AB
- Full-time
Reporting to the Vice President, Investment Management, the Associate Director, Funding is responsible for the oversight and execution of the Funding function within the Real Estate Debt…
Added 1 hour ago
M
Manager, Corporate & Strategic Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $123,026 to $168,886 USD / year
- Full-time
…achieving overall sales cycle and close-rate KPIs. It leads the development of sales strategies and partnership frameworks that align with Metrolinx values and Partnership…
Added 1 hour ago
G
Regional Facility Manager - Remote, Vancouver
Guckenheimer
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
…values. The successful candidate will serve as the visible lead director of a specific account within North America and foster a business environment that is both nurturing internally, and…
Added 1 hour ago
K
Director of Operations
Kuehne+Nagel
Mississauga, ON
- Full-time
Provide commercial guidance, business investment evaluations, and support business development to mitigate idle space and drive growth.
Added 1 hour ago
R
Senior Director, Technology Infrastructure Operations & Resiliency
RBC
Toronto, ON
- Full-time
As the Senior Director, Technology Infrastructure Operations & Resiliency, you will lead the shift of Royal Bank of Canada's Technology Operations & Resiliency (TOR) team to a proactive,…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…

Globalfaces Direct

Associate Director - Field Operations

Toronto, ON, Canada
North York, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

Associate Director , Field Operations

Net new Role

Salary Range: 90K to 115K

Reports To: Senior Vice President, Sales Operations & Fundraiser Retention

Location: Toronto

Hybrid (2-3 onsite)

Team: Directly manages Field Operations Manager; oversees 2 Field Coordinators

Role Summary

The Associate Director of Field Operations bridges tactical field administration and strategic operational leadership. This role is responsible for the overall execution, continuous improvement, and scalability of the field operations infrastructure supporting our North American sales force.

While maintaining oversight of essential daily operations - including activations, tablet/gear logistics, territory tracking, and payroll processing - the Associate Director shifts the department focus toward strategic process automation, workflow optimization, and cross-functional integration with IT, Finance, Data, and HR. This role develops the systems, portals, and operational policies that allow our field offices to scale efficiently without increasing administrative friction.

Key Responsibilities

Operational Team Leadership & Governance: Direct, mentor, and build accountability across the Field Operations team.Establish performance metrics, workload distribution, and escalation pathways for daily field issues.
Strategic Process Automation & Systems (Alta Flow / OM Portal): Lead the strategy, development, and continuous improvement of operational portals. Drive form migrations from current document automation platform (Alta Flow) to custom portals, troubleshoot automated workflows, and partner with IT/QA test offices to deploy new technologies.
Field Infrastructure & Territory Management: Oversee office lifecycle management across North America. Work with Client Success Managers and field leadership to manage team/campaign assignments, territory follow-ups, and new office onboarding routines.
Payroll, Invoicing & Financial Controls: Own backend operational payroll inputs and agency pay workflows in partnership with Finance. Supervise US/Canadian invoices, payment and pay validations as well as agency pay file accuracy.
Cross-Functional & Client Ops Integration: Be the primary operational liaison for CAB meetings, welcome communications for new charities, and new client onboarding. Partner with the Senior Operations Business Partner and functional SVPs to align field systems with broader business goals.
Field Events & Recognition Initiatives: Lead operational logistics and planning for major company events (Field Summit). Direct the Sales Ops Awards and manager recognition programs to drive engagement, retention, and field morale.

Success Metrics (KPIs)

Key metrics include driving user adoption for form migrations and custom portal tools, alongside maintaining high operational SLA performance across activations, logistics, and office setup. Additionally, the role will be measured on ensuring payroll and financial disbursement accuracy, while maintaining strong Field Manager satisfaction scores.

Your Experience And Training

4–7 years of progressive leadership in Field Operations, Sales Operations, or Operations Management within a high-volume, multi-unit sales environment.

Your Knowledge, Skills And Abilities

Demonstrated ability to manage high-volume tactical tasks (payroll, code setups, gear logistics) while simultaneously designing scalable long-term systems and portals.
Proven ability to lead, coach, and elevate direct reports, shifting team culture from reactive troubleshooting to proactive operational management.
Exceptional communication skills to collaborate effectively with IT, Finance, HR, CSMs, and executive leadership.

Your Technical Skill

Deep familiarity with process automation tools (Alta Flow or similar workflow engines), custom portal development workflows, IT collaboration, and data accuracy management.

Apply About employer

More about this job

Responsibilities

Lead the Field Operations team and oversee daily field infrastructure, including activations, logistics, territory management, payroll inputs, and financial workflows. Develop and improve operational portals and automated processes, coordinate cross-functional and client onboarding activities, and lead field events and recognition programs.

Requirements

Requires 4–7 years of progressive leadership in Field Operations, Sales Operations, or Operations Management in a high-volume, multi-unit sales environment. Candidates should be able to manage tactical operations while building scalable systems, coach direct reports, collaborate across functions, and bring familiarity with workflow automation and portal development.

Skills

Field Operations Leadership
Sales Operations
Process Automation
Workflow Optimization
Portal Development
Team Management
Payroll Processing
Financial Controls
Invoice Validation
Territory Management
Office Lifecycle Management
Cross-Functional Collaboration
IT Collaboration
Data Accuracy Management
Event Planning
Communication

Visa sponsorship

Not detected in the job text

Keywords

Field Operations
Sales Operations
Alta Flow
OM Portal
Workflow Automation
Custom Portals
Form Migration
IT
Quality Assurance
Activations
Tablet Logistics
Gear Logistics
Territory Tracking
Office Onboarding
Payroll Processing
Agency Pay Workflows
Invoice Validation
Financial Controls
Client Onboarding
Cross-Functional Integration
Field Summit
Sales Operations Awards
User Adoption
Service-Level Agreements
Field Manager Satisfaction
Fundraising

Report this job