Find work in Canada.

568,008 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
RP
Manager, Inventory
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,000 to $105,000 CAD / year
- Full-time
Reporting to the Senior Director, Controller, this new role as Inventory Manager, oversees the effective control over retail inventories and inventory store processes within the Rexall…
Added 2 hours ago
PC
Azure Data Consultant, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data…
Added 2 hours ago
I
Senior Staff Software Developer
Intuit
Toronto, ON
- Full-time
Come join Intuit's community of 'Builder Catalysts' as a Senior Staff Software Developer and help us power prosperity around the world.
Added 2 hours ago
WI
Computing Science Lecturer
Women In Machine Learning And Data Science, Mumbai
Burnaby, BC
- Full-time
…Analogous to tenure-track faculty, Lecturers can be promoted to Senior Lecturer and University Lecturer (equivalent to Full Teaching Professor) ranks, and they can apply for partially/fully…
Added 3 hours ago
L
Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
As a Senior Software Engineer, you will lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical…
Added 3 hours ago
C
Ingénieur de données senior
CGI
Montreal, QC
- Full-time
The Data Engineer Senior acts as a specialist in the design, development, integration and optimisation of data solutions. They contribute to the implementation of pipelines, integration…
Added 3 hours ago
1
Senior Corporate Legal Counsel, Operations
123Dentist
Toronto, ON
- $170,000 to $190,000 CAD / year
- Full-time
Job Title: Senior Corporate Legal Counsel, Operations
Added 3 hours ago
C
BI Analyst / Data Analyst
CGI
Montreal, QC
- Full-time
A senior BI analyst / data analyst who is self-reliant and able to contribute quickly to analysis, documentation, validation and collaboration with delivery teams, without necessarily being…
Added 5 hours ago
R
Founding Engineer, Build and Deployment
Rainharbor
Toronto, ON
- Full-time
Added 5 hours ago
OT
Sr. Systems Analyst
Open Text Corporation
Mississauga, ON · Waterloo, ON
- Other
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 5 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
…development teams on solutions requiring additional engineering, integration or production…
Added 5 hours ago
UC
Senior AI Developer
UniSysTech Consulting
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Other
We are seeking an experienced Senior AI Developer to lead the design, development, and deployment of enterprise-grade Artificial Intelligence and Machine Learning solutions. In this role,…
Added 6 hours ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Enterprise, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to join the Enterprise Financial Services Division on a full-time…
Added 6 hours ago
R
Senior Full Stack Engineer (Rails & React)
REW.ca
Vancouver, BC
- Full-time
We are looking for a Senior Full Stack Engineer (Rails and React) who blends technical thought-leadership with hands-on development, architecture, and mentorship. This role will help shape…
Added 7 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
6+ years of professional systems administration experience, including at least 3 years at a Senior System Administrator level (or equivalent scope and ownership) supporting multiple client…
Added 7 hours ago
E
Senior iOS Software Engineer
eBay
Toronto, ON
- Full-time
eBay Selling team is looking for a Senior iOS Engineer who is passionate about creating apps that consumers love. This is an amazing opportunity to join a world leader in mobile commerce…
Added 7 hours ago
H
AML Product Owner
Hays
Toronto, ON
- $55 CAD / hour
- Contract
We are seeking a highly experienced Senior Business Systems Analyst / Technical Business Analyst with 8+ years of experience in business analysis, systems integration, data analysis, and…
Added 7 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
…planning and financial operations environment through improved systems, processes, and…
Added 7 hours ago
KA
Senior Databricks Engineer
KData AI
Toronto, ON
- Full-time
We are seeking an experienced Senior Databricks Engineer with a deep background in distributed data systems to architect, scale, and optimize enterprise-grade lakehouse solutions. In this…
Added 7 hours ago
PC
Azure Data Consultant, Senior Associate
PwC Canada
Toronto, ON
- Full-time
In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing…
Added 8 hours ago
E
Systems Designer
Epiroc
Pitt Meadows, BC
- Full-time
This role focuses on the top-level integration of electric drive systems in prototype vehicles and
Added 8 hours ago
C
Staff Program Manager, Marketing Enablement
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…opportunities like AI transformation, new hire onboarding, acquisition integration, and more that have impact across the department. You’ll design systems with feedback loops so the program…
Added 8 hours ago
C
Senior Java Engineer – Agentic AI Driven Development
Citi
Mississauga, ON
- Full-time
Actively research and experiment with AI technologies to identify opportunities for enhancing developer productivity, automating tasks, and improving software quality:Continuously explore…
Added 8 hours ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…decisions where no established precedent exists, and influence senior technology and business leaders. Success requires recognized technical depth, sound judgement in ambiguous situations,…
Added 8 hours ago
SC
Structures and Systems Installation Integrator
Sira Consulting, an Inc 5000 company
Montreal, QC
- Contract
As a Sr. Professional, Engineering - Structures and Systems Installation Integrator, you will provide senior

Globalfaces Direct

Associate Director - Field Operations

Toronto, ON, Canada
North York, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

Associate Director , Field Operations

Net new Role

Salary Range: 90K to 115K

Reports To: Senior Vice President, Sales Operations & Fundraiser Retention

Location: Toronto

Hybrid (2-3 onsite)

Team: Directly manages Field Operations Manager; oversees 2 Field Coordinators

Role Summary

The Associate Director of Field Operations bridges tactical field administration and strategic operational leadership. This role is responsible for the overall execution, continuous improvement, and scalability of the field operations infrastructure supporting our North American sales force.

While maintaining oversight of essential daily operations - including activations, tablet/gear logistics, territory tracking, and payroll processing - the Associate Director shifts the department focus toward strategic process automation, workflow optimization, and cross-functional integration with IT, Finance, Data, and HR. This role develops the systems, portals, and operational policies that allow our field offices to scale efficiently without increasing administrative friction.

Key Responsibilities

Operational Team Leadership & Governance: Direct, mentor, and build accountability across the Field Operations team.Establish performance metrics, workload distribution, and escalation pathways for daily field issues.
Strategic Process Automation & Systems (Alta Flow / OM Portal): Lead the strategy, development, and continuous improvement of operational portals. Drive form migrations from current document automation platform (Alta Flow) to custom portals, troubleshoot automated workflows, and partner with IT/QA test offices to deploy new technologies.
Field Infrastructure & Territory Management: Oversee office lifecycle management across North America. Work with Client Success Managers and field leadership to manage team/campaign assignments, territory follow-ups, and new office onboarding routines.
Payroll, Invoicing & Financial Controls: Own backend operational payroll inputs and agency pay workflows in partnership with Finance. Supervise US/Canadian invoices, payment and pay validations as well as agency pay file accuracy.
Cross-Functional & Client Ops Integration: Be the primary operational liaison for CAB meetings, welcome communications for new charities, and new client onboarding. Partner with the Senior Operations Business Partner and functional SVPs to align field systems with broader business goals.
Field Events & Recognition Initiatives: Lead operational logistics and planning for major company events (Field Summit). Direct the Sales Ops Awards and manager recognition programs to drive engagement, retention, and field morale.

Success Metrics (KPIs)

Key metrics include driving user adoption for form migrations and custom portal tools, alongside maintaining high operational SLA performance across activations, logistics, and office setup. Additionally, the role will be measured on ensuring payroll and financial disbursement accuracy, while maintaining strong Field Manager satisfaction scores.

Your Experience And Training

4–7 years of progressive leadership in Field Operations, Sales Operations, or Operations Management within a high-volume, multi-unit sales environment.

Your Knowledge, Skills And Abilities

Demonstrated ability to manage high-volume tactical tasks (payroll, code setups, gear logistics) while simultaneously designing scalable long-term systems and portals.
Proven ability to lead, coach, and elevate direct reports, shifting team culture from reactive troubleshooting to proactive operational management.
Exceptional communication skills to collaborate effectively with IT, Finance, HR, CSMs, and executive leadership.

Your Technical Skill

Deep familiarity with process automation tools (Alta Flow or similar workflow engines), custom portal development workflows, IT collaboration, and data accuracy management.

Apply About employer

More about this job

Responsibilities

Lead the Field Operations team and oversee daily field infrastructure, including activations, logistics, territory management, payroll inputs, and financial workflows. Develop and improve operational portals and automated processes, coordinate cross-functional and client onboarding activities, and lead field events and recognition programs.

Requirements

Requires 4–7 years of progressive leadership in Field Operations, Sales Operations, or Operations Management in a high-volume, multi-unit sales environment. Candidates should be able to manage tactical operations while building scalable systems, coach direct reports, collaborate across functions, and bring familiarity with workflow automation and portal development.

Skills

Field Operations Leadership
Sales Operations
Process Automation
Workflow Optimization
Portal Development
Team Management
Payroll Processing
Financial Controls
Invoice Validation
Territory Management
Office Lifecycle Management
Cross-Functional Collaboration
IT Collaboration
Data Accuracy Management
Event Planning
Communication

Visa sponsorship

Not detected in the job text

Keywords

Field Operations
Sales Operations
Alta Flow
OM Portal
Workflow Automation
Custom Portals
Form Migration
IT
Quality Assurance
Activations
Tablet Logistics
Gear Logistics
Territory Tracking
Office Onboarding
Payroll Processing
Agency Pay Workflows
Invoice Validation
Financial Controls
Client Onboarding
Cross-Functional Integration
Field Summit
Sales Operations Awards
User Adoption
Service-Level Agreements
Field Manager Satisfaction
Fundraising

Report this job