Sales Compensation & Payroll Manager

Position Overview

The Sales Compensation & Payroll Manager is responsible for end-to-end payroll processing for US and Canadian Staff. The Payroll Program consists of both variable compensation programs for Sales agents as well as standard staff payroll in both countries. Working closely with Finance, Sales Operations, HR, Data and Finance, this role ensures accurate payroll processing, incentive calculations, data integrity, compliance, and reporting while supporting operational efficiency.

Key Responsibilities

Variable Compensation Management

• Oversee and own the weekly U.S. pay and variable compensation program, including sales data validation, incentive calculations, and payroll payouts.
• Perform reconciliations and maintain audit documentation to ensure payroll accuracy and compliance.
• Prepare weekly payroll and performance reports for Field Offices and leadership.
• Process compensation adjustments and provide analysis to support Sales and Finance.
• Support governance requirements, tax compliance, and provide backup for the Canadian variable compensation program.

Payroll Processing & Administration

• Manage biweekly payroll for Canadian and U.S. Head Office employees, including approvals, reconciliations, statutory remittances, and year-end reporting (T4, W2).
• Maintain payroll and HRIS systems (ADP, BambooHR), including employee updates, system enhancements, and process improvements.
• Resolve payroll, benefits, and leave issues through investigation and corrective action.
• Ensure accurate and timely processing of new hires, employee changes, and terminations.

Qualifications & Experience

The successful candidate is highly accountable, thrives in data-driven environments, and brings strong analytical thinking, attention to detail, and a disciplined approach to payroll governance and continuous process improvement.

Education

• Post secondary education in Business, Accounting, Human Resources, or a related field.

Experience

• 4+ years of experience in payroll, compensation, or financial operations
• Experience with calculating and administering high-volume, variable compensation programs.
• Strong knowledge of Canadian and USA payroll.

Technical

• Advanced Excel skills, including complex formulas, reconciliations, and data validation.
• Experience with payroll systems (preferably BambooHR and/or ADP).

Competencies

• Proactive and take ownership of their work
• Naturally curious, with a strong desire to identify root causes and improve processes.
• Organized and able to manage competing priorities in a fast-paced environment.
• A collaborative partner
• Resilient, adaptable, and comfortable working through change while maintaining accuracy and confidentiality.
• Customer-service oriented, responding to payroll inquiries with professionalism, empathy, and a solution-focused mindset
• Strong analytical, problem-solving, and stakeholder management skills.
• Detail-oriented with a focus on process improvement and controls.

What We Offer You

• Flexible work environment
• A competitive pay rate and generous bonus opportunity
• 100% Employer Paid benefit premium for eligible staff (including health, dental, vision care, wellness and paramedical services)
• Company wide Socials & Milestones Celebrations
• Paid Sick Days and Employee Assistance Programs, including premium mental health resources
• Group Auto & Home Insurance deep discounts through The Cooperators.
• Access to Employee Discounts to 1000+ stores through Perkopolis (Cineplex, Wonderland, CNE and much more!)
• Internal advancement opportunities and role development pathways
• An open, inclusive and diverse working environment

Additional Information

• Any offer of employment will be subject to verification of employment and education background checks, including a criminal record check.
• Candidates must be legally entitled to work in Canada at the time of their application.

This is a job posting for a new role.

Globalfaces embraces the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or expediting processes. No hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals.

Accessibility

Globalfaces promotes a diverse, inclusive and accessible workplace. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If selected for an interview, please advise our Recruiting Manager if you require reasonable accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.